Manager – Client Services
About the job
- At least 3 years of experience in digital media, ad tech, or a client-facing role in agency planning, buying, or ad operations.
- Working knowledge of direct and programmatic campaign mechanics, including trafficking, tagging, and asset collection.
- Proficiency in Microsoft Excel and Google Sheets for reporting, analysis, and data organization.
- Strong written and verbal communication skills, including the ability to build and deliver clear client-facing presentations.
- Familiarity with digital media metrics and industry terminology.
- A proactive, detail-oriented approach to identifying issues early, asking questions to unblock work, and managing competing priorities while maintaining clarity on next steps.
- Guide assigned accounts through the full campaign lifecycle, from kickoff through delivery, ensuring campaigns execute on time and to specification without delays, missing assets, or escalations.
- Build responsive, trust-based client relationships so clients view Kargo as a reliable partner.
- Deliver performance reports on schedule with clear takeaways that help clients understand what is working and what to do next.
- Identify discrepancies in assets, tags, and reporting before they become client issues, and track open items across multiple accounts.
- Identify and flag upsell and renewal opportunities, handing them to sales or senior client services colleagues with enough lead time to act.
- Route demand-side needs, revenue blockers, and client feedback to the appropriate internal teams promptly and clearly to keep campaigns on track.
- Collaborate with sales, operations, creative, and senior client services team members by sharing context and following through on shared commitments.
- Experience working across cross-functional teams, including sales, operations, and creative.
- Exposure to campaign troubleshooting in direct or programmatic environments.
About the company
Kargo is a media activation platform for digital advertising across mobile, CTV, social, and e-commerce. It connects advertisers to DSPs to launch and manage campaigns, with a Create Once, Run Everywhere approach that reuses a single creative across formats. It generates revenue from exclusive full-funnel ad solutions for advertisers and helps publishers maximize revenue per impression through targeted, creative experiences. Its goal is to help brands reach audiences with consistent messaging, maximize engagement and ad spend ROI, while delivering premium supply and creative excellence.
Company Size
1,001-5,000
Company Stage
Early VC
Total Funding
$6.7M
Headquarters
New York City, New York
Founded
1999
Get referred to Kargo
See people who can refer or advise you
Simplify's Take
What believers are saying
- Project KERA closed beta already includes Hershey, Navigator, and Wpromote.
- May 5, 2026 ChatGPT integration creates a new revenue surface across emerging AI experiences.
- AWS’s three-year agreement expands Kargo’s AI infrastructure for live sports, CTV, and automation.
What critics are saying
- Google’s Kargo Global LLC v. Google LLC antitrust case remains unresolved through September 2026.
- OpenAI and AWS control Kargo’s newest distribution and infrastructure, crushing margin power.
- Kargo’s differentiation depends on partners; OpenAI can internalize ad sales and displace Kargo.
What makes Kargo unique
- Kargo’s March 31, 2026 Project KERA unifies creative, media, and measurement.
- May 5, 2026 ChatGPT integration gives Kargo rare access to AI-native ad surfaces.
- Kargo’s premium publisher, OEM, and CTV relationships support proprietary high-attention formats.
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Benefits
Flexible PTO + 10 Sick days a year
Tuition Reimbursement
Monthly Wellness Benefit
Daily complimentary lunch when working at the Kargo office
Growth & Insights and Company News
6 month growth
↑ 16%1 year growth
↑ 16%2 year growth
↑ 16%Kargo has launched Karlo, a self-serve agentic media buying platform designed for smaller teams and businesses. The platform provides access to Kargo's creative and media technology, previously available only to enterprise clients, in a simplified format. Karlo is powered by Creative Science and Media Intelligence technologies. It enables users to plan, create, and activate campaigns across the open web, connected TV, and social media from a single system. The platform incorporates creative performance into real-time decision-making alongside targeting and bidding. In a campaign with the Ad Council's mental health initiative, Karlo achieved a 21% lift in ad recall and a 10% lift in aided awareness. Users can manage campaigns through natural-language prompts without learning multiple buying platforms. The platform is now generally available at karlo.com.
Kargo unveils festive advertising solutions for India to maximise brand impact and consumer engagement. As India enters its peak festive season, brands are preparing to connect with consumers during one of the most high-intent shopping periods of the year. Kargo, a global leader in breakthrough advertising solutions, is bringing together its full suite of capabilities to help brands drive impact across the entire consumer journey, from awareness to consideration and ultimately to store visits and purchase. "The festive season in India is where brand decisions are made at scale, and advertisers need more than just reach to win. At Kargo, we are bringing together creativity, premium media and commerce-driven intelligence to help brands show up meaningfully in these high-intent moments and translate attention into real business outcomes." said Nabajit Nath, Sales Director, Kargo India. With a strong foundation in creative excellence and precision targeting, Kargo is expanding the spotlight this festive season to highlight a broader set of capabilities that enable measurable business outcomes both online and offline. Exclusive Innovations Across OEMs, OTT and Premium Publishers Kargo continues to differentiate itself through exclusive ad innovations built directly with leading OEMs, OTT platforms and premium publishers across India and globally. These integrations power high-impact ad experiences across Mobile Display and CTV Video environments that are not available through standard programmatic pipes. By working directly with supply partners, Kargo enables brands to deliver immersive storytelling formats that capture attention and drive deeper engagement during a highly competitive festive window. Dynamic Product Ads and DCO Capabilities To meet the surge in shopping intent, Kargo is enabling brands to activate Dynamic Product Ads using real-time product feeds combined with rich media formats. This allows advertisers to deliver personalised and visually engaging creatives tailored to individual audiences. In addition, Kargo's Dynamic Creative Optimisation capabilities adapt messaging dynamically based on multiple live triggers, ensuring that creatives remain relevant as consumer preferences evolve throughout the festive period. Contextual Targeting Powered by IBM Watson In a privacy-first environment, Kargo's contextual suite powered by IBM Watson allows brands to reach audiences based on the content they are consuming rather than relying on cookies or user-level identifiers. This approach ensures that campaigns remain both effective and compliant, while aligning messaging with relevant moments of content consumption across premium environments. Driving Footfall with Measurable Outcomes Beyond digital engagement, Kargo is helping brands translate media investment into real-world impact. Through rich media map integrations combined with Lifesight measurement, Kargo enables advertisers to drive store visits and attribute footfall with accuracy. This capability is particularly critical during India's festive season, where offline retail continues to play a central role in consumer purchasing behaviour. A Full-Funnel Approach for the Festive Moment By bringing together creative innovation, contextual intelligence, commerce integrations and offline measurement, Kargo is positioned to help brands maximise performance during one of the most important retail periods of the year. As competition intensifies and consumer expectations rise, Kargo's integrated approach ensures that brands are not only seen, but remembered and engaged. With a proven track record of delivering high-impact campaigns across markets, Kargo continues to push the boundaries of digital advertising, helping brands turn festive momentum into measurable growth. Disclaimer: Information mentioned here has not been verified or endorsed by Agency Reporter and is in accordance with the press release shared by the company or their appointed representatives.
Kargo expands ai-powered advertising capabilities through three-year AWS agreement. Read Time: 2 Minute, 5 Second Kargo, a technology company focused on premium digital advertising, has announced a three-year Enterprise Discount Program agreement with Amazon Web Services (AWS) to support the expansion of its AI-powered advertising platform. The agreement is part of Kargo's Creative Science strategy, which combines creative experiences, data, predictive modeling and artificial intelligence to connect brand storytelling with measurable performance. Kargo said the expanded AWS infrastructure will support real-time decisioning, unified data orchestration and enterprise-grade AI deployment across premium media environments, including connected TV (CTV), live sports, mobile and commerce-focused formats. "At Kargo, we believe the future of marketing lies in the combination of art and science," said Harry Kargman, Founder and CEO of Kargo. "Creative Science is about pairing unforgettable creative with intelligent data and AI to deliver measurable impact." Enabling real-time intelligence across screens. Under the agreement, Kargo is expanding its use of AWS AI and data services to support several capabilities within its Creative Science roadmap. These include sub-second decisioning for environments such as live sports and contextual CTV, where rapid optimization can influence advertising and commerce outcomes. Kargo is also developing unified data orchestration across screens, bringing together video, audio, text and other signals into an intelligence layer that can inform campaign activation and optimization. The company's infrastructure is designed to support enterprise AI deployment while balancing performance, scalability, governance, cost efficiency and brand safety. Kargo said its architecture supports multiple AI workloads, including recommendation systems, ranking models and large language models. Each workload can be independently optimized for speed, throughput and cost. The company is also expanding its use of AWS Bedrock to provide governed access to foundation models across production environments, supporting real-time inference, experimentation and faster feature development. Expanding AI and advertising capabilities. Alongside the Enterprise Discount Program, Kargo and AWS have entered into a Strategic Framework Agreement supporting Kargo's use of AWS generative AI technologies, including Amazon Bedrock and SageMaker AI. These technologies will support use cases such as AI-assisted creative generation, dynamic campaign optimization and workflow automation. Kargo is also using AWS RTB Fabric to strengthen connections across data, identity and measurement workflows. Together, the agreements position AWS as an important infrastructure and engineering partner for Kargo as the company expands its AI-driven advertising capabilities across the open internet. Kargo said the expanded infrastructure will help it advance its Creative Science strategy while enabling advertisers to connect creative, context, commerce and measurement through a more intelligent and coordinated advertising system.
Kargo has signed a three-year Enterprise Discount Program agreement with Amazon Web Services to power its AI-driven advertising platform. The deal will support Kargo's Creative Science strategy, which aims to unify brand storytelling and performance marketing through AI-mediated orchestration. The partnership will enable Kargo to expand its use of AWS AI and data services for real-time decisioning in environments such as live sports and connected TV. The company will leverage AWS Bedrock and SageMaker AI for use cases including AI-assisted creative generation and dynamic campaign optimization. Kargo is also using AWS RTB Fabric to integrate data, identity, and measurement workflows. The agreement positions AWS as a key infrastructure partner as Kargo scales its AI capabilities across premium media environments.
Kargo, an adtech firm, has announced an integration with ChatGPT, establishing itself as a technology partner within OpenAI's commercial ecosystem. The integration enables brands to engage in AI-native advertising opportunities within conversational and generative AI experiences. The partnership gives advertisers access to ads in ChatGPT and emerging AI-native formats, alongside performance insights and optimisation capabilities. Kargo will use its Creative Science technology to generate localised creative content at scale and test variations efficiently. The integration is already live with multiple advertisers, with more joining. Rolling out in phases, it allows brands to test and activate advertising as AI-driven experiences evolve. Founded in 2003, Kargo provides creative performance solutions across CTV, social media, retail media and the open web.