A bachelor's degree in a related field, or equivalent professional experience.
Three to five or more years of experience as an executive assistant supporting a C-suite executive; experience in healthcare, Medicaid or human services, health insurance, state government, or a quasi-public agency is ideal.
Excellent writing, editing, and proofreading skills, including the ability to draft in an executive's voice.
Discretion with sensitive and confidential personnel, financial, legal, and protected health information.
Sound judgment about when to act independently and when to escalate.
Strong organization and the ability to manage competing priorities in a fast-paced environment with limited standardization.
Proficiency in Google Workspace and Microsoft 365, including Outlook, Word, Excel, PowerPoint, and SharePoint, and comfort learning new software quickly.
Experience with a project management platform such as Asana.
Comfort using AI apps to draft, summarize, and research, with the judgment to verify their output before relying on it.
Professional demeanor, confidence, and the ability to present information and respond to questions from leaders, partners, and the public.
A valid driver's license, clean driving record, reliable transportation, and current auto insurance.
Availability for early-morning or evening time-sensitive matters.
Successful completion of background checks and other pre-employment screening required by Maryland and Pennsylvania regulations for providers serving people with developmental disabilities.
Responsibilities
Own the CEO's calendar across Maryland and Pennsylvania operations by scheduling, prioritizing, resolving conflicts, and protecting focused-work time.
Triage the CEO's email, phone calls, and correspondence; draft responses; route items to the appropriate leader; and surface matters requiring the CEO's decision or attention.
Prepare daily and weekly briefing notes, agendas, pre-reads, and pending-decision lists for the CEO.
Serve as the professional first point of contact for board members, staff, state agency representatives, elected officials, partners, families, and the individuals served.
Draft correspondence, memos, letters, and presentations on the CEO's behalf for review and signature.
Proofread, format, and finalize CEO-facing and external documents to company brand standards, maintaining clear version control.
Coordinate communications and meetings with state agencies, county partners, provider associations, advocacy organizations, and elected officials, and track open items to resolution.
Coordinate Board of Directors meetings, including scheduling, board packets, logistics, minutes, and tracking board action items.
Maintain organized and accurate board and corporate records.
Support Senior Leadership Team meetings by building agendas, capturing notes and decisions, recording action items in the project management system, and following up until items are closed.
Manage routing of contracts and agreements for CEO signature by assembling signature packets, confirming required legal and finance reviews, tracking execution, and filing executed copies in the system of record.
Maintain the executive compliance calendar for provider enrollment and revalidation dates, licenses and certifications, insurance renewals, regulatory filings, and tax and legal deadlines; escalate well before deadlines become urgent.
Coordinate scheduling, document requests, and follow-up with outside advisors, including legal counsel, accountants, consultants, and recruiting partners.
Track the CEO's priority initiatives, prepare status updates, and follow up with owners on deliverables and deadlines.
Research assigned topics, gather information and data, and summarize findings for decision-making.
Plan and coordinate leadership retreats, partner and stakeholder meetings, and other events.
Complete projects successfully under deadline pressure while handling competing priorities with sound judgment.
Pick up mail regularly at the Upper Marlboro corporate office, scan it, take appropriate action, and distribute it.
Maintain an organized digital filing system so documents can be quickly found by the people who need them.
Complete CEO tasks that may require driving to other locations.
Perform other duties as assigned.
Desired Qualifications
Experience supporting a Board of Directors.
Background in disability services, advocacy, or Medicaid home- and community-based services.
Familiarity with Maryland and/or Pennsylvania state agencies serving people with developmental disabilities.
About Allied Community Care
Allied Community Care Inc. (ACC) provides home- and community-based services to adults with intellectual and developmental disabilities in Maryland and Pennsylvania. We deliver exceptional, person-centered support to the people and families we serve, and we run a disciplined, sustainable, growing organization so that support can reach more people. Our promise is Innovative Care for Unlimited Possibilities.
The Role
The Executive Assistant to the CEO is the CEO's primary operating partner, gatekeeper, and time-multiplier. You will run the executive office so the CEO can spend their time on the decisions only the CEO can make. That means owning the calendar, the inbox, the paper trail, and the follow-through: preparing the CEO before every meeting, making sure nothing that needs a signature or a deadline slips, and closing the loop on commitments after every meeting.
ACC operates in a fast-moving, highly regulated environment across two states. The right person brings sharp business judgment, exceptional organization and writing, absolute discretion, and genuine respect for the people with disabilities at the center of our work. This role reports to the CEO and may support other members of the Senior Leadership Team.
What You Will Do
Executive Office and Calendar Management
Own the CEO's calendar across Maryland and Pennsylvania operations: schedule, prioritize, resolve conflicts, and protect time for focused work.
Triage the CEO's email, phone, and correspondence; draft responses; route items to the right leader; and surface only what requires the CEO's decision or attention.
Prepare the CEO for each day and week with briefing notes, agendas, pre-reads, and a clear list of pending decisions.
Serve as the professional first point of contact for board members, staff, state agency representatives, elected officials, partners, families, and the individuals we serve.
Communications and Document Production
Draft correspondence, memos, letters, and presentations on the CEO's behalf for review and signature.
Proofread, format, and finalize CEO-facing and external documents to ACC brand standards, maintaining clear version control.
Coordinate communications and meetings with state agencies (including Maryland's Developmental Disabilities Administration and Pennsylvania's Office of Developmental Programs), county partners, provider associations, advocacy organizations, and elected officials, and track every open item to resolution.
Board and Leadership Support
Coordinate Board of Directors meetings: scheduling, board packets, logistics, minutes, and tracking of board action items.
Maintain organized, accurate board and corporate records.
Support Senior Leadership Team meetings: build agendas, capture notes and decisions, record action items in our project management system, and follow up until each item is closed.
Contracts, Compliance Deadlines, and Outside Advisors
Manage the routing of contracts and agreements for CEO signature: assemble signature packets, confirm required legal and finance reviews are complete, track execution, and file fully executed copies in the system of record.
Maintain the executive compliance calendar, including provider enrollment and revalidation dates, licenses and certifications, insurance renewals, regulatory filings, and tax and legal deadlines. Escalate early, well before anything becomes urgent.
Coordinate with outside advisors, including legal counsel, accountants, consultants, and recruiting partners: scheduling, document requests, and follow-up.
Projects and Special Initiatives
Track the CEO's priority initiatives, prepare status updates, and follow up with owners on deliverables and deadlines.
Conduct research and gather information and data on assigned topics, then summarize findings clearly and concisely for decision-making.
Plan and coordinate events such as leadership retreats, partner and stakeholder meetings, and other events.
Bring projects to successful completion under deadline pressure, handling competing priorities with sound judgment.
Office and Administrative Operations
Pick up mail regularly at the Upper Marlboro, MD corporate office; scan, action, and distribute as appropriate.
Maintain an organized digital filing system so documents can be found quickly by the people who need them.
Complete tasks for the CEO that may require driving to other locations.
Perform other duties as assigned.
What You Bring
Required
Bachelor's degree in a related field, or equivalent professional experience.
3–5 or more years of experience as an executive assistant supporting a C-suite executive, ideally in healthcare, Medicaid or human services, health insurance, state government, or a quasi-public agency.
Excellent writing, editing, and proofreading skills, with the ability to draft in the executive's voice.
Absolute discretion with sensitive and confidential information, including personnel, financial, legal, and protected health information.
Sound judgment about when to act independently and when to escalate.
Strong organization and the ability to manage competing priorities in a fast-paced environment with limited standardization.
Proficiency in Google Workspace and Microsoft 365 (Outlook, Word, Excel, PowerPoint, SharePoint), and comfort learning new software quickly.
Experience with a project management platform such as Asana.
Comfort using AI apps to draft, summarize, and research, paired with the judgment to verify their output before it is relied on.
Professional demeanor, confidence, and the ability to present information and respond to questions from leaders, partners, and the public.
Preferred
Experience supporting a Board of Directors.
Background in disability services, advocacy, or Medicaid home- and community-based services.
Familiarity with Maryland and/or Pennsylvania state agencies serving people with developmental disabilities.
Position Requirements
Valid driver's license, clean driving record, reliable transportation, and current auto insurance.
Hybrid schedule with regular in-office presence at ACC's corporate office in Upper Marlboro, MD.
Periodic travel to ACC's office in York, PA
Early-morning or evening availability for time-sensitive matters.
Successful completion of background checks and other pre-employment screening required by Maryland and Pennsylvania regulations for providers serving people with developmental disabilities.
Compensation and Benefits
Annual salary: $80,000
Health coverage ICHRA contribution
Retirement plan
Paid time off and paid holidays
Hybrid work schedule
How to Apply
Please submit your résumé and a brief cover letter describing your experience supporting a senior executive.
Equal Opportunity Employer
Allied Community Care Inc. is an equal opportunity employer and values diversity. We are committed to creating an inclusive environment for all employees and the individuals we serve. Applicants who need a reasonable accommodation during the application or interview process are encouraged to let us know.