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Baystate Health

Operates regional hospitals and health services

Point of Care Coordinator

Diagnostics & Laboratory ProfessionalsConfirmed live in the last 24 hours
Part-timeGreenfield, MA, USA$37.05 - $50.36 /hr

About the Job

Requirements

  • Five years of laboratory experience.
  • An associate degree is required.
  • Laboratory Technician certification from the American Society for Clinical Pathology or Medical Laboratory Technician certification from the American Society for Clinical Pathology.
  • Strong organizational skills and the ability to work independently or as part of a team in a fast-paced environment.
  • Strong verbal, written, and interpersonal communication skills.
  • Strong analytical and problem-solving skills.
  • Working knowledge of Joint Commission, College of American Pathologists, and Clinical Laboratory Improvement Amendments regulations related to the work area.
  • High-level computer skills, including Word, Excel, and departmental laboratory information systems.
  • Ability to interact with and build alliances with clinical staff.

Responsibilities

  • Provide technical oversight for point-of-care testing throughout Baystate Health to meet or exceed accreditation standards, ensuring test systems function properly and maintaining, troubleshooting, and taking corrective action with equipment as needed.
  • Work with nursing, physicians, employees, and management as needed to ensure point-of-care testing runs efficiently and effectively.
  • Travel to each site at least semi-annually.
  • Coordinate training assessments and develop and maintain teaching and training materials.
  • Coordinate competency assessments and develop and maintain competency assessment materials.
  • Participate in inspection readiness and tracer activities for appropriate regulatory and accreditation agencies.
  • Write and maintain current procedure manuals in areas of expertise using an approved format, and assist with developing, maintaining, and controlling laboratory policies and procedures.
  • Provide leadership for testing, interpretation, and reporting of results.
  • Review quality control for problem identification and troubleshooting; use quality-control statistics and procedures, including method comparisons and proficiency-testing results, to identify or correct performance problems; and coordinate the College of American Pathologists proficiency-testing program.
  • Develop and oversee validation and verification studies for new instruments, methods, and tests.
  • Stay current with new technologies and methodologies, make recommendations to management or the service team, and assist and advise clinical staff involved in training using a train-the-trainer model.
  • Assist with maintaining inventory and supplies for point-of-care testing and purchasing functions, including interacting with purchasing, writing specifications, contacting companies, and researching and evaluating products.
  • Monitor information technology system functionality, including the flow of results to patient records and billing, and monitor test and supply utilization.
  • Communicate regularly with managers to relay problems or concerns.
  • Promote patient safety through proper identification, reporting, documentation, and prevention of medical errors in a non-punitive environment.

Desired Qualifications

  • Previous experience in point-of-care testing.

About the Company

Baystate Health

Operates regional hospitals and health services

Baystate Health is a large healthcare organization serving western Massachusetts with about 13,000 employees and five hospitals that together house around 980 beds. It provides a wide range of patient care and community health services and aims to improve the health of people in its communities every day with a focus on quality, safety, value, and experience. Its work spans patient care from the bedside to education and workplace health, reflecting a community-first mission where treating people with dignity and equity matters. The organization positions itself as a major regional provider and economic driver, emphasizing accessible care and local impact. What sets Baystate Health apart is its scale in western Massachusetts, its integrated approach to care and community health, and its role as a local employer and leader in health outcomes. The goal is to make healthcare accessible and to continually improve health and wellness for the communities it serves.

Company size
5,001-10,000
Company stage
Grant
Total funding
$3.9M
Headquarters
Springfield, IL
Founded
1873

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