Inactive
S

Société Générale de Surveillance

Testing, inspection, and certification services globally

IT Manager｜グローバルIT環境で日本法人を支える

IT OperationsPosted on Jul 31
Full-timeYokohama, Kanagawa, Japan¥9M - ¥12M /yr

About the Job

Requirements

  • At least 10 years of practical experience in an IT department.
  • Broad experience with IT infrastructure, internal IT, and IT service operations.
  • Experience operating and supporting Microsoft products, including Microsoft 365, Active Directory (Entra ID), and Azure.
  • Knowledge of LAN, wireless LAN, and network environments, including operations, maintenance, troubleshooting, and capacity planning.
  • Experience leading IT service delivery, operations management, and improvement activities.
  • Experience with vendor management and collaboration with external partners.
  • Experience operating IT in accordance with IT policies, information security requirements, and governance.
  • Experience coordinating and communicating with diverse stakeholders, including internal departments and senior management.
  • Native-level Japanese proficiency.
  • English proficiency sufficient to communicate with overseas IT teams by email and in meetings.
  • TOEIC score of 600 or higher; applicants without a score are also welcome if they can handle the relevant overseas-group-company meetings and email communications.
  • Ability to take the online SPI test before the final interview.

Responsibilities

  • Ensure stable operation of the IT environment used by approximately 300–400 employees.
  • Oversee IT infrastructure, the service desk, networks, and end-user environments, working with the IT team and external vendors to maintain and improve service quality.
  • Lead initiatives to improve business efficiency and IT service quality.
  • Communicate with business and corporate departments to understand operational issues and needs, and propose and deliver suitable IT solutions.
  • Serve as the contact point connecting local operations with Global and APAC IT, promoting business-aligned IT services.
  • Coordinate with Global and APAC IT to implement systems in Japan and drive IT projects, including communicating with overseas colleagues in meetings and by email.
  • Maintain a secure and reliable IT environment in accordance with SGS group information-security policies and IT governance.
  • Address ISO 27001 and other standards and compliance requirements, manage risks, and participate in continuous improvement.
  • Manage the Japan IT team and external vendors, improve service quality, and optimize resources.
  • Develop team members and collaborate with vendors to build an effective IT service-delivery organization.
  • Drive system implementations, business improvements, and cloud-service initiatives in coordination with local stakeholders and Global and APAC IT.
  • Learn the Japan entity's IT environment, business operations, group IT governance, and collaboration model, then transition into the work progressively with the existing IT team and overseas colleagues.
  • Build understanding of SGS's business through communication with departments and take initiative in improving IT services and business efficiency.

Desired Qualifications

  • Experience working in a multinational company IT function.
  • Experience collaborating with a Global IT organization.
  • Knowledge of information security and compliance, including ISO 27001.
  • Experience leading IT projects.
  • Knowledge of cloud services, business systems, and enterprise applications.
  • Experience preparing IT environments following mergers and acquisitions or organizational integration.
  • ITIL or PMP certification.

About the Company

Société Générale de Surveillance

Testing, inspection, and certification services globally

SGS provides testing, inspection, and certification services to help clients meet regulations, ensure quality and safety, and gain market access. It runs laboratory testing, on-site inspections, and certification against standards, often with training and consulting, across a wide range of industries. The services rely on a global network of laboratories and offices that deliver localized solutions with global expertise. What sets SGS apart is its large global footprint and its emphasis on quality, integrity, risk mitigation, and sustainability, enabling it to serve a diverse set of customers from small businesses to multinationals. The company's goal is to help customers comply with regulations, improve product quality and safety, reduce risk, and boost productivity across markets.

Company size
10,001+
Company stage
IPO
Headquarters
Geneva, Switzerland
Founded
1878

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