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Whataburger

Runs a burger chain serving made-to-order meals

Shift Leader

Full-Time
No salary listed
Mid
Albuquerque, NM, USA
In Person
Food Service & HospitalityFood & Beverage Operations Management

About the job

Requirements
  • Applicants must be at least 18 years of age.
  • Applicants must be available for business needs, including overnight shifts, weekends, holidays, variable hours, and dependable attendance.
  • Applicants must be able to stand for up to 10 hours, lift up to 55 pounds, and meet the physical demands of the role.
  • Applicants must have experience coaching or leading teams, along with customer service, communication, and multitasking skills.
  • Applicants must possess ServSafe Food Certification or successfully obtain and pass the exam during training.
Responsibilities
  • Lead shift management to maintain quality, service, and cleanliness standards.
  • Coach, train, and motivate Family Members.
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
  • Uphold food safety, workplace safety, sanitation, and compliance requirements.
  • Foster teamwork, communication, accountability, and a positive work culture.
  • Prepare, lead, and transition shift operations to keep the restaurant running effectively.
Desired Qualifications
  • A high school diploma or General Educational Development (GED) credential is preferred, or equivalent experience.

About the company

Whataburger runs a quick-service restaurant chain serving made-to-order burgers, chicken, breakfast and other meals to guests across the South and beyond. Its signature burgers use never-frozen beef on toasted five-inch buns, with toppings such as jalapenos, extra bacon and pickles made to order; most restaurants operate around the clock, 364 days a year. The company sells meals through its restaurants, drive-throughs, curbside pickup, delivery and online ordering, while original-recipe sauces and other foods also reach grocery shelves across the United States. Founded in Corpus Christi in 1950, Whataburger moved its home office to San Antonio, Texas, in 2009.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

San Antonio, TX

Founded

1950

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Simplify's Take

What believers are saying

  • Whataburger maps Team Member advancement to Area Manager through its four-stage Restaurant Career Development Path.
  • Whataburger Family Foundation scholarships are available to employees and their dependents, easing college costs for workers.
  • Whataburger earned its first Great Place To Work certification in September 2026, based entirely on employee feedback.

What critics are saying

  • Franchise locations are independently operated, so applicants must identify the employer; In-N-Out says none of its units are franchised.
  • BDT Capital's 2019 majority stake leaves Whataburger privately held, limiting public financial visibility for job seekers.
  • Overnight work is part of Whataburger's hiring mix: its live board lists part-time overnight Team Member roles.

What makes Whataburger unique

  • Whataburger's Modern A-Frame paired larger dining rooms with improved drive-through service when introduced in 1974.
  • Unlike In-N-Out, Whataburger launched franchising in 1953 when Joe Andrews Sr. opened location No. 5.
  • Whataburger's Museum of Art publishes fan-created work on Instagram, a brand-community program beyond the restaurant.

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