Director of Amazon Marketplace

TOMS is in business to improve lives. When you wear or work with TOMS, you help support children’s education, health and well-being, giving kids everywhere the gift of better tomorrows.

About the Role:

The Director of Amazon Marketplace will own and scale TOMS’ global Amazon 3P business, driving profitable growth, customer acquisition, and brand equity. This role is accountable for the full channel P&L and cross-functional partnerships with wholesale, marketing, and design. The successful candidate combines hands-on marketplace expertise with strategic leadership, building processes and teams that can deliver sustainable growth in one of TOMS’ most critical digital channels.

The Impact You’ll Make:

• Deliver the Amazon P&L. Maintain an item-level perspective on revenue and profitability vs. goal as well as inventory productivity and OOS/overstock issues in order to deliver the planned P&L.

• Drive best-in-class customer experience. Present flawless, aspirational listings to the end-customer - read listing updates, analyze keywords, advise on creative needs, prioritize workload for offshore resources in order to put our best foot forward.

• Optimize supply chain + inventory flow. Maintain optimal stock levels – Plan and manage inventory levels on an ongoing basis and ensure 3PLs are delivering agreed upon service levels.

• Collaborate with a cross-functional team. Coordinate cross functionally to win the channel. Responsible for managing third party agency, expectations setting, and influence cross-functional partners.

• Establish channel integrity + pricing discipline. Execute pricing/promotional strategy and resolve reseller conflicts to protect TOMS’ brand value. Manage and resolve reseller issues.

• Influence enterprise strategy. Partner with Wholesale, Ecomm, Product and marketing to maximize the value of the channel (e.g., product assortment strategy, distribution control, collaborate on creative assets, and product insights).

What You Bring:

• 5+ years of Marketplace expertise, including, but not limited to: Seller Central, FBA, promotional/ad tools, keyword optimization, compliance/policy management

• 5+ years of proven experience building or scaling a multi-million dollar Amazon 3P business, ideally in footwear/apparel or consumer brands is REQUIRED.

• 5+ years of Commercial leadership. Taking ownership, driving results and moving with speed to implement ideas. P&L management, strategic planning/forecasting, business case development, ROI analysis.

• 5+ years of People Leadership experience. Manage third party agency and scaling/recruiting channel teams, as needed.

• Solid experience with Problem Solving & Execution. Identifies issue; diagnoses root cause; develops solutions; gathers input; implements; iterating quickly with persistence

• 3+ years of experience working with Cross-functional Partners, influencing wholesale, marketing, design to drive shared outcomes.

• Experience with Amazon 1P and hybrid 1P/3P structures is preferred.

• Possesses a genuine enthusiasm for TOMS' mission and a commitment to making kindness in business the norm.

What We Give:

• This is a Direct Hire role with a target annual salary range of $160,000 – 165,000 depending on experience, plus an annual bonus based on the company's performance

• Hybrid work environment - come into our Culver City, CA office 2-3 days a week to meet with your team (bring your pup too!)

• A $600 stipend when you join to furnish your home office how you like, plus $100 annually to refresh your supplies and gear

• Medical, dental, and vision insurance; 401K with company matching

• A generous PTO policy plus 12 paid annual holidays and one floating holiday

• 4 free pairs of shoes per year (yes, free!)

• Employee Discount on all of our products, plus discounts on partnering businesses

• Wellness Program including resources for your mental health, physical well-being, personal finance, nutrition, etc.

• DEI educational opportunities, including company-wide days of learning

• Opportunities to volunteer with Giving Partners and Community Organizations

Don't meet every single requirement? We still encourage you to apply! Studies show that women, non-binary applicants, and people of color are less likely to apply for jobs unless they meet every single qualification. However, at TOMS, our diverse backgrounds, perspectives, identities, and talents help us thrive.

TOMS is a proud B Corporation and a member of the Fair Labor Association. We're committed to transparent and equitable compensation, benefits, and opportunities.

EEO Statement: TOMS is an equal opportunity employer, committed to intentional anti-racism in all areas of our organization and will consider qualified applicants with criminal histories in accordance with the L.A. Fair Chance Initiative Ordinance.