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WVU Medicine

Academic health system

Information Technology Intern

Summer 2027
No salary listed
Internship
Remote in USA+1 moreMore locations: Morgantown, WV, USA
RemotePrimarily based in Morgantown, West Virginia; remote positions are also available.
IT OperationsIT Service Desk & End User Support

About the job

Requirements
  • Must be an undergraduate at the time of the internship and have completed, at minimum, one sophomore semester.
  • Ability to handle and maintain confidential information.
  • Ability to work independently or cooperatively as a team member.
  • Ability to adapt to various workloads and assignments.
  • Ability to work with multidisciplinary groups and facilitate meetings.
  • Must have reading and comprehension ability.
  • Must be able to type.
  • Possess excellent oral and written communication skills.
  • Ability to prioritize tasks.
  • Must have independent decision-making ability.
  • Ability to work in a fast-paced and rapidly changing environment and remain flexible.
  • Awareness of PC hardware components, desktop operating system software, and systems analysis methodologies for application software support.
  • Awareness of current and emerging information technology industry trends and direction, with an interest in computer-based information systems and healthcare information technology.
  • Excellent analytical skills and the ability to troubleshoot and resolve hardware and software problems.
  • Ability to research and understand technical documentation and apply various technical resources.
  • Ability to interact effectively with management, staff, and other personnel and work independently or as part of a team.
  • Ability to perform the physical demands of the position, including frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping.
  • Ability to respond quickly to visual and audible alarms generated by systems that automatically monitor network devices.
  • Ability to sit for extended periods.
Responsibilities
  • Adhere to established policies of the West Virginia University Health System and the policies of the entity or entities where the IT team member is assigned or employed.
  • Assist with user support requests.
  • Assist with computer, hardware, and software setup.
  • Assist with resolving problems with software products and systems.
  • Design, run, and monitor software tests on new and existing programs to correct errors, isolate areas for improvement, and perform general debugging.
  • Understand and assist with software and hardware inventory management.
  • Provide technical support to various divisions within West Virginia University Medicine Information Technology.
  • Complete a community service project and attend networking and social events with information technology senior leaders.

About the company

WVUMedicine is an academic health system serving West Virginia and the surrounding region. The system operates hospitals, clinics, specialty programs, emergency care, research, and medical education through an integrated network. It serves patients, families, referring clinicians, students, researchers, and regional communities. Its operating model centers on clinical care, hospital operations, ambulatory services, education, research, and shared system support. Teams work across nursing, physicians, allied health, research, technology, facilities, administration, and patient services. Work depends on coordination among clinical, operational, technical, and support teams across its care settings and communities.

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