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WVU Medicine

Academic health system

Information Technology Intern

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Internship · Summer 2027No salary listed

About the Job

Requirements

  • Must be an undergraduate at the time of the internship and have completed, at minimum, one sophomore semester.
  • Be able to perform frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping during the work shift.
  • Be able to respond quickly to visual and audible alarms generated by systems that automatically monitor network devices.
  • Be able to sit for extended periods.
  • Be able to handle and maintain confidential information.
  • Be able to work independently or cooperatively as a team member.
  • Be able to adapt to various workloads and assignments.
  • Be able to work with multidisciplinary groups and facilitate meetings.
  • Have reading and comprehension ability.
  • Be able to type.
  • Have oral and written communication skills.
  • Be able to prioritize tasks.
  • Have independent decision-making ability.
  • Be able to work in a fast-paced and rapidly changing environment and be flexible.
  • Have awareness of PC hardware components, desktop operating system software, and systems analyst methodologies for application software support.
  • Have awareness of current and emerging IT industry technology trends and direction, and an interest in computer-based information systems, technology, and Healthcare IT.
  • Have analytical skills and the ability to troubleshoot and resolve hardware and software problems.
  • Be able to research and understand technical documentation and apply various technical resources.
  • Be able to interact effectively with management, staff, and other WVU Medicine personnel, and work independently and/or as part of a team.

Responsibilities

  • Adhere to the established policies of WVUHS and the policies of the entity or entities where the IT team member is assigned to work or employed.
  • Assist with user support requests.
  • Assist with computer, hardware, and software setup.
  • Assist with resolving problems with software products and systems.
  • Design, run, and monitor software tests on new and existing programs to correct errors, isolate areas for improvement, and debug.
  • Understand and assist with software and hardware inventory management.
  • Provide technical support to various divisions within WVU Medicine Information Technology.
  • Complete real IT work with an assigned mentor or manager.
  • Develop a community service project.
  • Attend social events with IT senior leaders.

About the Company

WVU Medicine

Academic health system

WVUMedicine is an academic health system serving West Virginia and the surrounding region. The system operates hospitals, clinics, specialty programs, emergency care, research, and medical education through an integrated network. It serves patients, families, referring clinicians, students, researchers, and regional communities. Its operating model centers on clinical care, hospital operations, ambulatory services, education, research, and shared system support. Teams work across nursing, physicians, allied health, research, technology, facilities, administration, and patient services. Work depends on coordination among clinical, operational, technical, and support teams across its care settings and communities.

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