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Mercier Consultancy Group

Dutch Speaking Customer Experts

Customer SupportConfirmed live in the last 24 hours
Full-timeRemote in Greece

About the Job

Requirements

  • Native or fluent Dutch, spoken and written.
  • A valid EU passport is mandatory.
  • An interest in the consumer electronics industry.
  • Technological aptitude and ability to learn new systems quickly.
  • Previous experience in customer-facing roles is highly valued.

Responsibilities

  • Provide high-quality technical and general support to Miele customers across the Dutch market.
  • Handle inquiries related to high-end consumer electronics and premium domestic appliances.
  • Maintain detailed customer records and documentation within CRM systems.
  • Offer troubleshooting assistance for appliance functionality.
  • Cultivate brand loyalty through professional and empathetic communication.
  • Collaborate with internal teams to resolve complex technical service requests.
  • Stay updated on the latest Miele product innovations and consumer electronics trends.

Desired Qualifications

  • Previous experience in customer-facing roles is highly valued.

About the Company

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