Senior Systems Engineer - Service Provider

Hungry, Humble, Honest, with Heart. 

The Opportunity 

Are you a self-starter with strong networking and virtualization skills, who thrives in a dynamic environment and is passionate about technology? If so, you will find this role as a Managed Services Provider (MSP) Systems Engineer an exciting opportunity to collaborate with a dedicated team, contribute to innovative solutions at scale, and drive the growth of managed service offerings across India. 
 

About the Team 

The Managed Services Provider (MSP) team at Nutanix is focused on delivering comprehensive solutions tailored to service providers. This dynamic team thrives on collaboration, innovation, and creativity, fostering a culture where experienced professionals operate independently while also supporting one another. The mission of the MSP team is to enhance the delivery of Nutanix's cutting-edge technologies in the managed and cloud services landscape, ensuring that partners receive the support and resources needed to succeed in a competitive market. 

You will report to the Manager for Service Provider SE Director (APJ) based in Singapore, who champions a supportive leadership style aimed at removing barriers for team members and empowering them to execute their roles effectively. The work setup for this role is hybrid, allowing flexibility in where you work, with expectations of being in the office for part of the week; however, specific days for in-office work have yet to be determined. 

Your Role 

• Provide technical Presales support to MSP sellers and partners, addressing inquiries and facilitating solutions. 
• Conduct proposal development and sizing based on partner data to drive business initiatives. 
• Own the technical strategy, architecture design, demos, and proof-of-concepts for service provider opportunities. 
• Collaborate with specialists and internal teams to develop comprehensive technical strategies. 
• Build and maintain strong relationships within service provider partner networks to foster community engagement. 
• Work with the Service Provider SE Director (APJ) and the India Sales/SE team to drive field pre and post-sales alignment and engagement with partners. 
• Invest time and effort to learn new technologies to help our SPs build and grow their solutions, integrating your knowledge into their efforts 
• Achieve set performance metrics and contribute to over-quota results in managed services offerings. 
• Support team growth by identifying the need for additional resources based on workload and performance. 
• Foster a culture of innovation and continuous learning by experimenting with new technologies and processes, and applying that experience in the role 
   

*The role involves performing duties requiring the application of professional expertise and the exercise of independent judgment/discretion, creativity, problem-solving, and decision-making in carrying out responsibilities, as applicable to the position. The specifi c responsibilities of the role may vary based on business needs and role requirements. Employees can refer to the applicable guidelines and career frameworks for additional information regarding role expectations and responsibilities.

 What You Will Bring 

• A minimum of 5 years of presales experience in the Service Provider space and 10 years of overall customer-facing technical experience is required. 
• Positive attitude,aptitude and adaptability to make a difference with passion and strategy. 
• Subject matter expertise in one or more relevant technology disciplines to establish credibility with technical leaders. 
• Strong cloud, networking, storage and virtualization skills. 
• Knowledge of multi-tenancy architectures. 
• Familiarity with Nutanix offerings is an added advantage.
• Experience with public cloud technologies and networking, specifically AWS and Azure. 
• Solid understanding of VMware Cloud Director and/or VMware Cloud Foundation. 
• Familiarity with tenant networking use-cases found in service provider platforms  
• Proficient in leveraging AI tools and methodologies to optimize workflows, enhance decision-making, and drive measurable business outcomes. 
• Familiarity with automation, scripting, and application blueprinting technologies (e.g., Terraform, Ansible, Python, Powershell, Bash/Shell) 

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.

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