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Bestpass

Toll management for commercial fleets

Senior Software Engineer - AI

AI Application EngineeringPosted on Nov 9
Full-timeRemote in CanadaNo salary listedRemote

About the Job

Requirements

  • A senior engineer with a track record of frequently shipping software to production and owning it after release.
  • Experience shipping AI agents or AI features to production that users rely on.
  • Proficiency in Agentic SDLC, using coding agents as the primary way of building software.
  • Advanced skills with Python and/or TypeScript.
  • Hands-on experience with LLM APIs, MCP, and agent frameworks, including knowing when not to use them.
  • Experience with retrieval systems, including search and RAG, and permission-aware data access.
  • Experience using evaluations and data to decide when an agent is ready to ship and whether it is working.
  • DevOps experience with Docker, Kubernetes or managed container platforms, infrastructure as code such as Terraform, and CI/CD pipelines.
  • Experience running production services, including observability such as Datadog, alerting, secrets and identity management, and incident response.
  • Proficiency in SQL and PostgreSQL.
  • Strong live communication skills and the ability to work independently and be candid about what is not known.

Responsibilities

  • Frequently ship working software to production in small increments and lead projects end to end from specification to launch.
  • Build and deploy AI agents and AI features for customers and internal teams.
  • Build and extend the enterprise context layer, including connectors, retrieval, permission enforcement, and MCP access.
  • Build shared tooling and practices that help other teams build with agents.
  • Choose between an agent and a deterministic workflow, and build the appropriate solution.
  • Provision and run the infrastructure behind the work, including environments, pipelines, and deployments.
  • Turn loosely defined problems from product, support, and engineering into clear requirements.
  • Own shipped software after launch, including monitoring, evaluations, cost, and failure handling.
  • Mentor engineers on the team and across engineering.

Desired Qualifications

  • Background in fleet operations, transportation, or logistics.
  • Experience with Databricks, including Unity Catalog or Genie.
  • Experience with enterprise search connectors such as Confluence, SharePoint, Jira, and Slack, and with vector databases.
  • Experience with identity and access control for services and agents.
  • Experience with workflow orchestration or automation platforms.
  • Experience with Azure services such as App Service, AKS, and Azure DevOps, or AWS.

About the Company

Bestpass

Toll management for commercial fleets

Bestpass provides toll management services for commercial fleets in the United States. It works by mounting transponders on vehicles to automatically pay tolls, consolidating all charges into a single invoice, and offering online reporting to track and assign tolls to specific vehicles. It differentiates itself with nationwide coverage on major U.S. toll roads, partnerships with toll authorities, and a clear B2B focus that streamlines toll processes. The goal is to reduce the administrative burden and costs of toll payments so fleet operators can focus on their core transportation and logistics activities.

Company size
51-200
Company stage
Growth Equity (Venture Capital)
Total funding
$19.1M
Headquarters
Town of Colonie, New York
Founded
2001

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