V

Vinfen

Health and human services for disabilities

Residential Counselor - Mental Health Services

Full-TimeDeadline 9/16/27
$22.55/hr
Entry
Associate's
Hyde Park, Boston, MA, USA
In Person
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • A high school diploma or equivalent is required.
  • Must be at least 21 years old and have held a valid United States driver's license for at least six months.
  • Must pass a CORI, driving record, employment reference check, and multi-state background check.
  • Must become CPR and First Aid certified within two weeks of hire and MAP certified within 150 days of hire.
  • Must possess and maintain adequate insurance and a safe driving record if using a personal vehicle; the driving record is subject to annual checks.
  • Must be able to stand, walk, bend, kneel, stoop, crouch, crawl, climb, lift at least 25 pounds using proper techniques or a two-person lift, operate a computer and office equipment, sit, reach, climb stairs, maneuver through narrow spaces, and assist people served with activities of daily living.
  • Must be able to remain stationary 50% of the time as needed, move around the facility, and speak, hear, and communicate with people served, staff, and external representatives.
  • Must have close, distance, and color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Must have the skills and competence to establish supportive, trusting relationships with people served, families, and neighbors.
  • Must be sensitive to cultural, religious, ethnic, disability, and gender issues.
  • Must be able to balance competing priorities, make independent judgments and decisions, work professionally and confidentially, and use personal computer applications and equipment.
  • Must demonstrate commitment to the rights and ability of people served to live and work in their chosen communities, build meaningful relationships, and receive needed resources and support.
Responsibilities
  • Orient people served who are new to the residence.
  • Collaborate with Integrated Team members as needed to address the needs of people served and implement treatment plan interventions as directed by the Team LPHA Clinician.
  • Perform day-to-day assignments as directed by the Program Director.
  • Use recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent, and strengths-based approaches with people served.
  • Follow safety, maintenance, human rights, and other operational policies and procedures, and comply with physical-site licensing standards and regulations.
  • Store, administer, document, and dispose of medication in accordance with Medication Administration Program requirements, funding-source regulations, and company policy; ensure program compliance with Vinfen MAP protocols and teach people served medication management.
  • Create opportunities for people served to participate in operating the residence, including meal preparation and physical-site maintenance.
  • Encourage social interaction among residents and help create a collaborative environment in which people served, families, friends, and others important to them are welcomed, respected, and valued; serve as a resource for neighbors.
  • Help people served prepare meals and act as their advocate.
  • Participate in trainings and attend supervision and staff meetings as requested.
  • Assist with orienting new staff.
  • Complete required documentation and incident documentation as needed.
  • Contribute to program quality-improvement goals and objectives.
  • Help people served use crisis-intervention techniques when necessary and access on-call backup when needed.
  • Support evidence-based and best practices, including Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, Wellness Recovery Action Plans, Seeking Safety, and Cognitive Behavioral interventions.
  • Perform physical-site maintenance activities according to the maintenance schedule and other related duties as assigned.
Desired Qualifications
  • An associate's degree in a human services discipline is preferred.
  • Prior experience working in a human services setting is strongly preferred; one to two years of job-specific experience in the human services field is preferred.
  • Bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions are encouraged to apply.

About the company

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1977

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Simplify's Take

What believers are saying

  • Vinfen added Melissa Shannon as vice president of policy and strategy on August 11, 2026.
  • Gateway Arts raised more than $120,000 in July 2026, strengthening donor-backed programs.
  • The Lowell Restoration Center gives Vinfen a visible, state-backed crisis-care platform through 2028.

What critics are saying

  • Massachusetts staffing shortages hit direct care roles; Vinfen faced layoffs or unpaid leave in 2026.
  • DMH contract dependence creates budget risk; the Lowell extension added only about $250,000.
  • The Commonwealth’s 2026 Skyline Drive case shows Vinfen’s landlord and placement ecosystem faces legal scrutiny.

What makes Vinfen unique

  • Vinfen operates Massachusetts and Connecticut community behavioral health, disability, and brain-injury services.
  • Restoration Center of Greater Lowell opened March 31, 2026 as 24/7 crisis diversion.
  • Vinfen’s 2025 annual report shows $295.7 million revenue and $89.2 million net assets.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Pet Insurance

Paid Vacation

Paid Holidays

Paid Sick Leave

Tuition Reimbursement

Employee Referral Bonus

Employee Discounts