Business Intelligence Analyst Senior - AI Evaluation & Monitoring

Location:

Work from home (Pennsylvania)

Shift:

Days (United States of America)

Scheduled Weekly Hours:

40

Worker Type:

Regular

Exemption Status:

Yes

Job Summary:

The Senior BI Analyst serves as a partner to the business or clinical area supported (AI Evaluation & Monitoring) and will use analytic expertise including knowledge of data structures, programming, and statistics with critical thinking and an understanding of their assigned subject area/business to help the organization make data-driven decisions. The Senior BI Analyst makes contributions to the organization by collecting, cleaning, and interpreting data sets to answer a question or solve a problem including identifying and effectively communicating improvement opportunities and supporting the evaluation of existing AI/ML projects. Senior BI Analysts consistently act as the analytics expert in meetings and discussions with their stakeholders and can operate independently. Must be articulate in both oral and written communications, including presentations with the ability to translate analyses and opportunity insights to non-technical stakeholders. Senior BI Analysts must exhibit initiative and organizational skills, as well as possess the ability to inspire trust and confidence to maintain outstanding customer relationships. Senior BI Analysts mentor junior BI developers by offering project feedback, participating in code reviews, and providing training in areas of expertise.

Job Duties:

• Independently consults with AI stakeholders to gather evaluation and data requirements and define scope on projects of all sizes.
• Execute the evaluation work that keeps Geisinger's AI portfolio safe, performant, and accountable — running validation studies, instrumenting production monitoring, analyzing results, and turning findings into clear written work product that governance and program teams can act on.
• Collaborates with internal partners and organizations in the design and development of reporting solutions and analytic studies to support business needs
• Plans projects and request completion tasks.
• Provides time and effort estimates based on requirements gathering. Strong experience independently managing multiple projects is also required.
• Demonstrates working knowledge of relevant source systems needed to support primary stakeholders and proficiency with related databases/data marts within first year in role. Must stay abreast of current industry trends and become familiar with the various business intelligence software systems used at Geisinger.
• Recommends analysis approach and additional analyses or reporting needed based on business questions, requirements, and initial analysis findings.
• Develops, validates, and executes complex queries. Develops complex reports and performs complex data analysis that answers business questions for internal customers. Interprets results and makes recommendations to business areas based on findings.
• Presents analysis and reports to internal customers and stakeholders.
• Routinely uses statistical methods during analyses and considers how best to visualize data that accurately reflects the intended message including the limitations.
• Reports and helps troubleshoot data quality issues when performing data profiling, testing, or validation.
• Collaborative and eager to share knowledge with team members
• Responsible for participating in strategic departmental initiatives.
• Acts as a mentor to other analysts
• May participate in industry advisory and/or user groups.
• Strong attention to detail and the ability to be precise and clear when describing results of data analyses.
• Shares important and relevant information with the team. Proactively offers suggestions, provides resources, volunteers for assignments, and removes barriers to help the team accomplish its goals.
• Follows all department's policies and procedures including request intake/fulfillment, change management, and data governance practices.

Work is typically performed in an office or remote environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years, Master's Degree = 6 years).

Position Details:

Preferred Skills:

• Healthcare, clinical, or regulated-industry data experience strongly preferred
• Applied statistics: hypothesis testing, confidence intervals, power and sample size, regression, and non-parametric methods.
• SQL with large, messy clinical data warehouses, including window functions, CTEs, debugging query plans, and performance tuning
• Python for analysis: pandas, numpy, scikit-learn, statsmodels, common evaluation libraries
• Production monitoring design and execution: drift detection, performance decay tracking, adoption and outcome metrics
• LLM and generative AI evaluation execution: golden sets, judge-based scoring, hallucination and grounding checks

Education:

High School Diploma or Equivalent (GED)- (Required)

Experience:

Minimum of 8 years-Relevant experience* (Required)

Certification(s) and License(s):

Skills:

Group Problem Solving, Teamwork

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all.  We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.