Senior Business Operations Manager

At Rula, we are a remote-first company that believes mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

We are seeking a Sr. Business Operations Manager to spearhead the impactful, complex, and strategic cross-functional projects that drive Rula's continued growth. As an individual contributor, success requires strong analytical capabilities, strategic problem-solving, and proactive stakeholder management to align teams and turn big-picture ideas into scaled and streamlined execution.

Candidates must comfortably operate at all stages of an initiative, moving fluidly through the full lifecycle of business critical projects. On any given day, this involves setting mental models, decomposing problems, making recommendations from self-served data, and establishing project requirements. End-to-end ownership is essential, and requires coordination of cross-functional partners and independent execution.

If you thrive in dynamic settings, excel at tackling complex problems without a blueprint, and take pride in driving projects from initial vision to measurable impact, this role offers an opportunity to deploy those skills to improve mental health and shape Rula's long-term trajectory.

Required Qualifications

• 7+ years of combined experience in management consulting, Business Operations and Strategy, financial analysis, demand planning, or strategic planning roles within high-growth or mid-sized companies

• Bachelor’s degree and/or higher degree

• Intermediate analytical modeling skills (e.g. Google Sheets and Excel), and proficiency leveraging SQL to regularly write queries independently

• Demonstrated ability to convert goals into operational plans across multidisciplinary teams, including performance measurement and system and/or mechanism design

• Exceptional communication skills (written and verbal), with a demonstrated ability to tailor messaging for audiences of diverse specializations and high seniority

• Strong executive presence, with experience partnering directly with senior leaders, driving alignment, and confidently facilitating challenging conversations

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• Experience working in a startup/fast paced company environment

• Proficiency with BI tools (e.g., Looker, Hex, PowerBI, Tableau) for building business cases and facilitating deep dive investigations

• Experience leading and delivering 2+ long-term projects requiring 6+ months of continuous coordination across multidisciplinary teams

• Proven 0-to-1 execution experience, with a track record of successfully launching new business lines, products, or major strategic initiatives from concept to rollout

We're serious about your well-being! As part of our team, full-time employees receive:

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)

• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA

• 401(k) plan access: Start saving for your future

• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering

• Employee Assistance Program (EAP): Supporting your mental and physical health

• Quarterly department stipend: Fun team-building activities or in-person gatherings

• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

• Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses

• Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.