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Firstup

Workforce communications platform for employee engagement

Head of Digital Marketing

Marketing Generalist & ManagementConfirmed live in the last 24 hours
Full-time$200k - $220k /yrHybrid

About the Job

Requirements

  • A bachelor's degree in Business Administration, Marketing, or a similar field of study, or commensurate professional experience.
  • At least 10 years of experience in Digital Marketing, including at least 4 years of leadership experience within B2B SaaS organizations.
  • Deep expertise with modern marketing technology platforms, including Clay, Demandbase, Marketo, and Qualified.
  • Proven success driving digital marketing programs, ideally with enterprise go-to-market models.
  • Ability to operate as a player-coach, develop strategy, and execute hands-on without layers of support.
  • Experience running high-performing digital demand generation programs in a company focused on profitable growth.
  • Ability to make trade-off decisions and ruthlessly prioritize for impact and effectiveness.
  • Deep expertise in digital marketing and account-based marketing, with fluency in marketing analytics, attribution, and marketing-sales partnership.
  • Ability to thrive in a fast-paced environment and juggle multiple projects.
  • Experience supporting distributed workforces and go-to-market models across North America and Europe.

Responsibilities

  • Build and execute a measurable digital demand generation strategy aligned with company priorities, bookings growth, platform adoption, and product launch success.
  • Build and execute an answer engine optimization and search engine optimization strategy to amplify the company's point of view and drive inbound demand.
  • Own global paid channel strategy across paid search, paid social, programmatic, affiliate, and other channels for enterprise audiences, including planning, forecasting, budget pacing, audience design, and performance management.
  • Build and execute top-of-funnel account engagement programs across content, paid, and nurture that surface intent and engagement signals across target accounts, and establish criteria and thresholds for advancing accounts into the account-based marketing program.
  • Partner with the account-based marketing lead to define account scoring and handoff criteria so engaged, qualified accounts consistently move from digital marketing into one-to-one and one-to-few account-based marketing plays.
  • Partner with Sales, Product, and Customer Success to drive pipeline, product engagement, and retention through digital channels.
  • Own the company website as a strategic growth asset, improving positioning, buyer journeys, conversion, and experimentation.
  • Lead demand generation programs supporting new business acquisition and expansion opportunities.
  • Build a content strategy that supports the full buyer journey, strengthens market position, and improves conversion at every stage.
  • Establish an operating cadence around goals, investment decisions, performance insights, and optimization.
  • Lead the team in developing lean campaigns, partner marketing programs, and lifecycle marketing programs.
  • Lead the team in optimizing lead management, nurture flows, scoring, and alignment with Marketing Operations.
  • Lead the team in building and executing programs targeting top accounts and advancing them to account-based marketing targets.
  • Lead the team in driving scalable, targeted customer digital marketing programs that support upsell and renewal through lifecycle campaigns and tailored content.
  • Collaborate with Digital Customer Success to deliver integrated, data-informed campaigns that reinforce value, accelerate adoption, and improve retention.
  • Attract and retain high-performing talent.
  • Coach team members and lead with agility.

Desired Qualifications

  • Digital marketing programs with enterprise go-to-market models are preferred.

About the Company

Firstup

Workforce communications platform for employee engagement

Firstup offers a Workforce Communication Platform that improves internal communications within organizations by helping them reach, connect, and engage every employee across locations. The platform provides a fully branded experience to orchestrate messages, target employees on the right channels and devices, and automate campaigns, with integration to other workplace tools. The subscription model includes access to features, premium support, eLearning, and a library of resources, along with webinars and thought leadership content. Firstup differentiates itself by serving a large enterprise base (including many Fortune 100 companies) and focusing on authentic employee engagement and digital transformation of workplace communications. The company's goal is to enhance the digital employee experience and make organizational communications more effective and timely.

Company size
201-500
Company stage
Series E
Total funding
$126.8M
Headquarters
San Francisco, CA
Founded
2006

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