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Beth Israel Lahey Health

Integrated health system delivering care, education

Medical Assistant - Epping Pediatrics

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeEpping, NH, USA

About the Job

Requirements

  • A high school diploma or GED is required.
  • CMA, RMA, or CCMA certification or registration is required for hires after November 28, 2011, or must be obtained within six months of hire.
  • Candidates credentialed through a formal training program that includes knowledge testing will also be considered.
  • Basic Life Support certification is required within six months of hire.
  • All staff must be vaccinated against influenza as a condition of employment.

Responsibilities

  • Provide clerical, clinical, and business support to the practice under the direct supervision of a nurse, nurse practitioner, physician assistant, or physician.
  • Perform clinical duties including pre-visit work, obtaining vital signs, medication reconciliation, and assisting providers with examinations or procedures.
  • Clean and prepare instruments for sterilization as required, and clean and stock examination rooms.
  • Following standard work procedures and messaging policy, respond to patient phone portal messages on the same day.
  • Use standing protocols to complete pre-visit work, close gaps in care, administer vaccines, and complete prescription refills.
  • May schedule pre-admission and diagnostic testing and place follow-up calls to patients after surgery.
  • May perform daily administrative duties, including greeting patients; checking patients in and out; scheduling patients; answering telephones and taking messages; organizing patient charts; filing, pulling, and copying patient records; collecting copays and patient balances; posting payment and adjustment transactions; and balancing the daily journal.
  • Adhere to established Core policies and procedures and federal regulations, including patient confidentiality, quality assurance, safety, environmental, and infection control standards.
  • Participate in the daily huddle, complete required follow-up actions, and work as a member of the care team to support communication among team members.
  • In some practices, perform scribing duties by accompanying the provider into the examination room and accurately and efficiently documenting the encounter; order recommended labs, make referrals, and order prescriptions recommended by the provider.
  • Monitor care team metrics to evaluate improvement metrics and outcomes.

About the Company

Beth Israel Lahey Health

Integrated health system delivering care, education

Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Cambridge, MA
Founded
2017

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