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Domino's

Global pizza delivery and franchise network

General Manager

Business & StrategyPosted on Nov 10
Full-timeLombard, IL, USAIn-person

About the Job

Requirements

  • Use judgment, math, and multitasking to manage shift operations.
  • Follow all policies and procedures and set an example for the crew.
  • Handle staffing, paperwork, cost controls, cash control, food management, scheduling, store standards, customer service, attendance and punctuality, store cleanliness, marketing, and profitability.
  • Have transportation to and from work.
  • Communicate verbally with customers and co-workers to process orders by phone and in person, and comprehend and give correct written instructions.
  • Add, subtract, multiply, and divide accurately and quickly, using a calculator if needed, and make correct monetary change.
  • Use verbal, writing, and telephone skills to take and process orders.
  • Use a computer keyboard or touch screen to enter orders.
  • Read maps and locate addresses within the designated delivery area.
  • Navigate adverse terrain, including multistory buildings, private homes, and other delivery sites, while carrying product.
  • Meet the physical demands of standing, walking, sitting for paperwork, lifting and carrying supplies, pushing and pulling trays, climbing, stooping, bending, crouching, squatting, and reaching.
  • Work amid the stated environmental exposures, including temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.
  • Use near, mid-range, far, and night vision; depth perception; and distinguish hot and cold surfaces.
  • Direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Have a valid driver's license with a safe driving record meeting company standards.
  • Have access to an insured vehicle that can be used for delivery.

Responsibilities

  • Be responsible for everything that happens during the shift, including cost control, inventory control, cash control, and customer relations.
  • Operate store equipment.
  • Stock ingredients from the delivery area into storage, the work area, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload bulk product deliveries and stock cases and supplies on shelves.
  • Deliver pizzas and beverages by car to customers in the designated delivery area, potentially making several deliveries per shift.
  • Deliver flyers and door hangers.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size
10,001+
Company stage
IPO
Headquarters
United Kingdom
Founded
1960

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