S

Sedgwick Claims Management Services

Claims management and risk solutions provider

Vice President AI Engineering - Enterprise

Engineering LeadershipConfirmed live in the last 24 hours
Full-timeFlorida, USANo salary listed

About the Job

Requirements

  • A bachelor's degree in Computer Science, Data Engineering, Artificial Intelligence, or a related field is required; a master's degree is preferred.
  • At least 10 years of engineering, platform, or enterprise technology experience, including at least 5 years in technical leadership.
  • At least 10 years of progressive experience in data engineering, analytics platforms, or AI-related technologies, including senior leadership responsibility for enterprise-scale data or AI initiatives, or an equivalent combination of education and experience.
  • Strong hands-on understanding of large language models, agentic artificial intelligence, retrieval-augmented generation, application programming interfaces, workflow automation, and enterprise integration.
  • Experience building AI solutions for corporate functions such as human resources, marketing, finance, or legal.
  • Experience administering enterprise software-as-a-service or AI platforms at significant organizational scale.
  • Strong understanding of identity, single sign-on, role-based access control, connectors, application programming interfaces, data permissions, and enterprise security.
  • Strong knowledge of Amazon Web Services and/or Microsoft Azure and of how enterprise AI platforms integrate with cloud environments.
  • Experience establishing AI governance, access controls, monitoring, and responsible-use standards.
  • Strong financial management skills, including managing technology consumption, licenses, vendor spending, and forecasts.
  • Executive-level expertise in modern data architectures, cloud data platforms, and AI enablement, including Snowflake and AWS/Azure ecosystems.
  • Proven experience establishing enterprise governance models for data, analytics, and AI systems.
  • Strong understanding of machine learning and generative AI data requirements, including feature engineering, vector databases, and retrieval-augmented-generation architectures.
  • Ability to set technical direction without direct hands-on execution and guide senior engineers and leaders through complex architectural and delivery decisions.
  • Experience managing large, cross-functional initiatives with significant financial and organizational impact.
  • Strong financial acumen, including budgeting, investment prioritization, and return-on-investment measurement for technology initiatives.
  • Ability to work effectively across Engineering, Security, Finance, Procurement, Legal, HR, Marketing, and executive leadership.
  • Ability to meet or exceed performance competencies.
  • Ability to think clearly and conceptually and exercise judgment, troubleshooting, problem-solving, analysis, and discretion; handle work-related stress and multiple priorities simultaneously; and meet deadlines.
  • Ability to perform computer keyboarding and travel as required.

Responsibilities

  • Define and lead enterprise strategy for data and generative AI engineering, establishing standards, roadmaps, and operating models that support analytics, machine learning, and AI at scale.
  • Provide executive oversight for design, delivery, and operation of enterprise ETL/ELT platforms integrating legacy on-premise systems, including mainframe, SQL Server, and DB2, with modern cloud data and AI platforms.
  • Establish governance and accountability for feature stores, analytically optimized datasets, and AI-ready data products to ensure reproducibility, regulatory compliance, and production reliability.
  • Set direction for generative AI enablement, including enterprise approaches for vectorization, embeddings, retrieval-augmented generation, and secure consumption of structured and unstructured data.
  • Own the enterprise Snowflake strategy, including architectural patterns, performance standards, cost governance, and integration with cloud-based AI services across AWS and Azure.
  • Lead cross-functional collaboration with Technology, Security, Infrastructure, Legal, Risk, and Compliance leaders to ensure data and AI engineering practices meet security, privacy, and regulatory requirements.
  • Establish executive-level operating metrics and financial discipline to ensure data and AI engineering investments deliver measurable business value and return on investment.
  • Provide leadership and direction to engineering leaders and teams, set priorities, remove organizational barriers, and ensure consistent execution across portfolios and initiatives.
  • Advise executive leadership on data, AI, and generative AI capabilities, risks, and opportunities, translating technical complexity into business-level insights and decisions.
  • Drive organizational readiness by shaping talent strategy, capability development, and succession planning for data and AI engineering roles across the enterprise.
  • Lead AI engineering for enterprise functions, including HR, Marketing, Finance, Legal, and other corporate functions.
  • Identify and deliver high-value large language model, agentic AI, workflow automation, and knowledge-assistant use cases.
  • Build reusable AI capabilities, agents, APIs, connectors, and workflow integrations rather than isolated point solutions.
  • Own enterprise administration and operational management of ChatGPT Enterprise and Claude.
  • Manage user access, licenses, roles, permissions, workspaces, and enterprise configuration for AI platforms.
  • Establish and manage approved connectors and integrations to enterprise data and applications.
  • Partner with Security, Privacy, Legal, and AI Governance to define appropriate access controls and data-use guardrails.
  • Establish standards for enterprise use of GPTs, agents, projects, connectors, and other platform capabilities.
  • Monitor adoption, utilization, license consumption, token and API usage, and overall platform effectiveness.
  • Partner with Finance and Procurement to manage AI platform spending, forecasting, chargeback/showback, license optimization, and vendor commitments.
  • Develop cost-management practices to identify unused licenses, excessive consumption, duplicated capabilities, and opportunities for optimization.
  • Own relationships with OpenAI, Anthropic, and other relevant enterprise AI technology providers.
  • Evaluate new platform capabilities and determine when they should be enabled, restricted, piloted, or adopted broadly.
  • Ensure enterprise AI tools align with Sedgwick's broader AI architecture and do not create unmanaged technology or data silos.
  • Establish operational dashboards for adoption, usage, cost, risk, and business value.
  • Lead a small engineering/platform team responsible for enterprise AI solutions, integrations, administration, and support.
  • Partner with business leaders to drive responsible AI adoption and measurable productivity improvement.
  • Perform other duties as assigned and travel as required.
  • Provide support, guidance, leadership, and motivation to promote maximum performance.
  • Administer company personnel policies and follow company staffing standards and training recommendations.
  • Interview and hire colleagues, establish colleague performance development plans, and conduct colleague performance discussions.

Desired Qualifications

  • Experience with ChatGPT Enterprise, Claude Enterprise, Microsoft Copilot, or comparable enterprise AI platforms is strongly preferred.
  • A master's degree is preferred.

About the Company

Sedgwick Claims Management Services

Claims management and risk solutions provider

Sedgwick manages claims and risk for insurers, corporations, and public entities. Its services cover the full claims lifecycle, including clinical case management, networks, and cost-containment programs, plus specialized work like home inspections and property appraisals. The company operates by charging fees for these managed services that coordinate medical care, assess losses, and support timely resolution. Sedgwick differentiates itself through its integrated, end-to-end approach to claims management and its strong emphasis on caring for people, DEI, and client outcomes. Its goal is to help clients resolve claims efficiently, restore property and brands, and reduce costs through targeted resources deployed at the right time to improve outcomes.

Company size
10,001+
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$1.5B
Headquarters
Memphis, TN
Founded
1969

Recently Posted Jobs

Explore more opportunities at Sedgwick Claims Management Services

See more jobs