P

PricewaterhouseCoopers (PwC)

Global professional services: assurance, tax, consulting

Resourcing and Deployment Manager - Assurance

Full-TimeUpdated
CA$81.9k - CA$131.9k+ Variable incentive pay
Mid
Toronto, ON, Canada
In Person
People & HRHR Operations & Coordination

About the job

Requirements
  • Solid understanding of resource management, including forecasting, strategic planning, and how these elements connect to overarching business strategy.
  • Proficiency in data analysis and storytelling through data, with the capability of interpreting findings to provide actionable insights.
  • Exceptional written and verbal communication skills, with a proven track record to negotiate and influence effectively in high-stress situations while maintaining composure and empathy; consult with others, build relationships, facilitate group discussions, and execute on change management activities.
  • Demonstrated ability to make independent decisions and exercise excellent judgment without oversight.
  • Experience in leading and coaching teams, with a proven record in strategic and creative thinking.
  • Strong problem-solving skills, with a clear understanding of the business impacts of resourcing decisions.
  • Aptitude for addressing and de-escalating client concerns independently, maintaining professionalism in all interactions.
  • Ability to manage ambiguity and complex projects, think strategically, and demonstrate agility under tight deadlines.
  • Experience setting priorities, meeting and exceeding deadlines while maintaining a high level of integrity and confidentiality.
  • Proven track record of effective change management execution and the ability to deal confidently with partners and staff at all levels.
Responsibilities
  • Strategically plan and oversee the allocation of Client Service Staff to ensure alignment with the firm’s strategic priorities, achievement of business metrics, and resolution of unassigned clients and reallocations for new staff joiners and leavers.
  • Utilize continuous planning and scheduling to meet firm utilization targets, with a primary focus on staff leverage and peak-season metrics.
  • Gather information on staff career goals, strengths, and areas of opportunity to effectively match the right staff with the right client engagements.
  • Collaborate with resource management professionals to share best practices, continuously improve processes, facilitate staff borrowing, lending, and secondments, and participate in team initiatives for technology enhancements that drive operational improvement.
  • Coach and oversee resource management specialists, ensuring adherence to strategic resourcing processes and junior staffing procedures.
  • Build strong relationships within the line of service to establish oneself as a trusted advisor while promoting and focusing on resource sharing across regional counterparts.
  • Analyze productivity reports and business needs to develop actionable plans for workload balancing, utilization improvements, and the creation of new career paths that align staff interests with firm needs.
  • Review and analyze financial results monthly, partnering with local leadership to recommend solutions on operational matters such as utilization, chargeable hours, and headcount adjustments.
  • Develop expertise in resource management technology, particularly Team Builder Staffing & Deployment, to support assignment planning, allocations, forecasting, and reporting; deliver training on all Team Builder modules to staff; and focus on technological enhancements and the development of new tools for continuous improvement.
  • Ensure staff assignments comply with firm quality standards (QMSE).

About the company

P

PricewaterhouseCoopers (PwC)

View

PwC provides assurance (audit), tax, legal, consulting and deals advisory to organisations across many industries. It uses multidisciplinary teams that combine accounting, advisory, technology and industry knowledge to diagnose client issues, design solutions and implement them through local markets connected by a global network and technology partnerships (AI, cloud, digital trust). It differentiates itself by offering an integrated suite of services across assurance, tax, legal, consulting and deals with a coordinated global-local delivery model. Its goal is to help clients address reporting, transformation, risk, transactions and sustainability challenges, improving governance, efficiency and value creation.

Company Size

10,001+

Company Stage

Early VC

Total Funding

$3.3M

Headquarters

London, United Kingdom

Founded

1989

Get referred to PricewaterhouseCoopers (PwC)

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • PwC launched a Riyadh Google Cloud AI Experience Zone on 2026-10-01.
  • Strategy& agreed on 2026-08-26 to acquire Datasparq, strengthening AI and data value creation.
  • PwC Consulting and Assured began a 2026-09-28 supply-chain security collaboration in Japan.

What critics are saying

  • AFRC fined PwC HK$300 million on 2026-04-23, plus a six-month new-PIE ban.
  • FRC fined PwC £4.4 million on 2026-07-16 over Babcock audit failures.
  • Targeted UK audit exits and campus-hiring cuts signal margin pressure and talent erosion through 2028.

What makes PricewaterhouseCoopers (PwC) unique

  • PwC spans assurance, tax, legal, consulting, and deals across 152 countries.
  • PwC paired with Google Cloud on a $400 million AI security collaboration in January 2026.
  • PwC bought Advancy Australia on 2026-09-30, deepening value-creation diligence and transaction advisory.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Paid Vacation
  • Paid Holidays

Growth & Insights and Company News

6 month growth

1%

1 year growth

1%

2 year growth

1%
MarketScreener
Oct 23rd, 2026
PwC confirms cybersecurity incident involving employee learning records.

PwC confirms cybersecurity incident involving employee learning records. Published on 10/23/2026 at 12:21 pm EDT - Modified on 10/23/2026 at 05:46 pm EDT Oct 23 (Reuters) - PwC on Friday said it was aware of a cybersecurity incident involving a third-party vendor used to host company employee learning records, the day after a cyber extortion group claimed to have stolen 590 gigabytes of company data. o A PwC global spokesperson said "the affected site does not house client data, sensitive personal data or financial information. Once we learned of this incident we acted promptly to secure the environment and conduct a thorough review." o The incident "does not impact our network or any of our operations," the spokesperson said. o A cyber extortion group called "Everest" claimed responsibility for the data breach in a message posted to its website October 22, according to cybercrime research platform eCrime.ch. The message included a countdown timer with five days remaining, and a message indicating the data would be released if a deal could not be reached. o Everest claimed to have stolen 590 gigabytes of data that included "regional HR and learning exports, integration documentation, software components and PwC e-learning courses." o The data contains information "about individuals and their organisational and employment history," Everest said, including names, email addresses, telephone numbers, addresses and other details. o The PwC spokesperson declined to comment on the amount of data stolen or the veracity of the hacking group's claims. (Reporting by AJ Vicens in Detroit; Editing by Chris Reese) By AJ Vicens (C) Reuters - 2026

Amazon
Oct 21st, 2026
Scaling agentic AI across the enterprise with Amazon Quick.

Scaling agentic AI across the enterprise with Amazon Quick. Key takeaways: * Many companies are struggling with disconnected AI tools and workflow, lack of access to data, and business value that doesn't often spread beyond one team. * Amazon Quick combines deterministic (rules-based) and non-deterministic (AI) in a single, low-code agentic platform with human-in-the-loop throughout. * PwC is helping organizations across industries leverage Amazon Quick, including two large enterprises based in the US. * The results are concrete. A financial services CIO's investment assessment dropped from weeks or months to days, and a tech company's sales team is cutting an administrative load that consumed over 60% of sellers' days. * PwC pairs Quick with workforce readiness, governance, and business value realization so AI scales beyond isolated wins. How PwC is leveraging Amazon Quick Organizations have an abundance of AI tools, but they have a workflow problem: disconnected tools, lack of access to data, and productivity gains that may not travel past the team that found them. Amazon Quick is built to close that gap, and PwC moved early - as a Global System Integrator Partner and one of its earliest enterprise adopters. We're running Quick inside our own flow of work before bringing it to clients. PwC is one of the earliest enterprise adopters of Amazon Quick and a certified Global Systems Integrator (GSI) Partner. Through our deployment of Amazon Quick at two large organizations, spanning both complex orchestration use cases and everyday productivity tasks, we're helping leaders across sales, finance, supply chain and IT apply AI, analytics and automation to real work to scale agentic AI across the enterprise. What's Amazon Quick Amazon Quick is an AI assistant built for work. It brings AI, agents, research, analytics, automation, and workflow together into a single AWS solution, with natural-language, no-code, and low-code capabilities that put real automation within reach of people who've never written a line of code. What sets Quick apart for PwC is how it blends two things that usually sit in tension: the flexibility of generative AI (non-deterministic) and the consistency of rules-based automation (deterministic), with human-in-the-loop built in throughout. That combination is what lets Quick move AI beyond answering questions and into taking action - pulling data, flagging issues, routing work, and completing tasks across the flow of work. How we're helping clients leverage Amazon Quick PwC is supporting customers to deploy Quick in two ways: as an enterprise agentic orchestration solution for complex, high-value use cases, and as an everyday productivity tool that lets knowledge workers bring AI into the work they already do. That experience enable PwC to have a close-up view of where agentic AI creates real value, where adoption stalls, and how technology, governance and workforce change need to move together - not in sequence - for AI to scale past the pilot stage. Two client engagements show what this looks like in practice: * At a US-based financial services organization, the CIO sought help from PwC to drive more informed decisions about where to invest across the organization's IT capabilities. Leveraging Amazon Quick, PwC built a self-service, agentic AI solution that analyzes thousands of documents and survey inputs, assesses capabilities against a consistent maturity framework, identifies and prioritizes gaps, and recommends the next areas for investment based on factors such as business priorities, risk, compliance and industry direction. The result is an evidence-backed, living roadmap the CIO's team can refresh on demand, helping leadership focus investments across people, process and technology while reducing an assessment process that previously took weeks or months to just days. * A similar pattern is playing out on the commercial side, at one of the world's largest technology companies' B2B sales organization. There, sellers were spending more than 60% of their day on administrative tasks, toggling across 16 or more systems daily and losing over 20 hours a month to context switching. PwC is using Quick to build agentic workflows that cut that administrative load and free sellers to focus on meeting with customers and selling. Quick's capabilities can go far beyond these two examples. Across business functions - including how PwC itself is deploying Quick to accelerate productivity and drive business outcomes -, Quick can help streamline processes in a range of ways: pulling information from connected applications, tracking key indicators across systems, building dashboards, routing information to the right reviewer automatically, and flagging critical gaps where technology is hindering business growth. Built for your organization's challenges Cost and performance pressure aren't going away, and most organizations don't need another AI pilot. They need a path from pilot to practice. That's where PwC's role comes in: identifying where agentic AI can create value for a specific organization, and building the integration, governance, and workforce readiness needed to get it there. By combining hands-on experience with Amazon Quick, broader AI and automation capabilities, and lessons from our own workforce transformation, PwC helps clients move past isolated wins and scale AI as a genuine capability, not a side project. If your organization is weighing how to move agentic AI from experimentation to everyday use, PwC's AWS Alliance team can help you find where to start.

AU Startups
Oct 21st, 2026
Bard Santner's deposit-taking license: A bet on Zimbabwe's diaspora remittances.

Bard Santner's deposit-taking license: A bet on Zimbabwe's diaspora remittances. The new microfinance bank aims to convert significant diaspora inflows into a stable deposit base, but faces regulatory complexities and competition in a market dominated by established players. Ralph Mwendwa Senior Ecosystem Reporter · 21 Oct 2026 Zimbabwe's financial landscape saw a significant shift on October 1, 2026, as Bard Santner Microfinance Bank officially received its deposit-taking microfinance banking license from the Reserve Bank of Zimbabwe (RBZ). This regulatory approval allows the Harare-based institution to expand its offerings beyond traditional money transfer services into a full suite of financial products, including savings, lending, and investment services. The bank's stated focus is on leveraging the substantial diaspora remittances flowing into the country, a market segment it believes is currently underserved by existing financial institutions. The move comes as Zimbabwe's diaspora remittances continue to be a critical source of foreign currency. In 2025, these inflows reached US$2.45 billion, a 14% increase from the previous year, accounting for approximately 16.1% of the country's total foreign currency earnings. Formal remittances further surged to US$1.62 billion in the first seven months of 2026, a 24% increase compared to the same period in 2025. The Finance Minister, Mthuli Ncube, projects remittances to exceed US$3.2 billion this year, and reach US$3.4 billion by 2027. The diaspora playbook and market realities. Bard Santner Microfinance Bank's strategy is to capture a larger share of these flows by treating remittances not just as transactional income, but as capital for savings and investment. Managing Director Ngonidzashe Chikowore emphasized that the bank aims to be agile and technology-driven, prioritizing customer experience over asset size. This approach builds on the group's existing involvement in remittances through its subsidiary, TX Money Transfer. However, the path to converting remittance recipients into a stable deposit base is not without its challenges. While the bank is authorized for 15 categories of activities, including consumer and mortgage lending, trade finance, and foreign exchange operations, these remain subject to the Microfinance Act and the Exchange Control Act. The Zimbabwean microfinance sector is heavily regulated by the RBZ, requiring substantial capital, rigorous compliance, and a deep understanding of credit risk management. Deposit-taking microfinance institutions must meet a minimum capital equivalent to US$5 million. The competitive landscape in Zimbabwe's microfinance sector is also robust. While Bard Santner Microfinance Bank aims to differentiate itself with a diaspora focus, other established microfinance institutions like Platinum Microfinance (Pvt) Ltd, Hammer and Tongues Financial Services, and Yambukai Finance already offer various lending and savings products, often targeting underserved populations and small to medium enterprises. These players have spent years navigating local conditions, including regulatory shifts and the complexities of serving a diverse clientele. Governance and the unresolved question. To navigate these complexities, Bard Santner Microfinance Bank has appointed a 13-member board with a mix of executive, non-executive, and independent directors from Zimbabwe, South Africa, Mauritius, India, and the United Kingdom. The board includes individuals with extensive experience in international banking, auditing, and financial regulation, such as Scott Trimble, who has over 30 years of experience with institutions like HSBC and the Isle of Man financial regulator. Niazi Hoolash, a former associate director at KPMG and senior manager at PwC, has led central bank-mandated restructurings of commercial banks. This international expertise suggests a commitment to robust governance and compliance, critical for building trust in a market where institutional credibility is paramount. The optimistic case for Bard Santner Microfinance Bank rests on its ability to effectively tap into the growing pool of diaspora remittances and offer tailored financial products that resonate with this specific demographic. The skeptical case, however, questions whether the bank can truly convert these remittance flows into a sticky deposit base and profitable lending opportunities, especially when facing established local microfinance institutions and the inherent friction of operating within Zimbabwe's dynamic regulatory and economic environment. The unresolved question remains: can a digital-first, diaspora-focused bank genuinely re-engineer how remittances are utilized in Zimbabwe, or will it simply become another player in a crowded market, struggling to differentiate beyond its initial niche? Based on information available at time of publication. Trademarks and logos belong to their respective owners. Spot an error? Write to [email protected]. Editorial policy · Disclaimer. Bard Santner Microfinance Bank Zimbabwe · Fintech Ralph Mwendwa is AU-Startups' senior ecosystem reporter, covering founders, products and the operational realities of building across African markets. He's met more than 800 African founders in the last six years - first as a principal at an early-stage Pan-African fund, now as a journalist who still spends most of his weeks in product reviews and founder Zooms. His beat is the messy middle: the founder decisions, the product trade-offs, the unit-economics problems that don't make it into the announcement post. He won't write "founder-led" or "passionate team" because those phrases mean nothing. He will name the specific competitor a startup didn't acknowledge, the specific churn problem the metrics gloss over, and the specific operational lever that makes the difference between a story and a company. Ralph splits his time between Nairobi and Cape Town, with a soft spot for Lusophone Africa's underwritten ecosystems. Tip him on what's not getting covered: [email protected]. Related reading

City A.M.
Oct 19th, 2026
PwC revenue tops $60bn despite sluggish figures in Europe and Middle East.

PwC revenue tops $60bn despite sluggish figures in Europe and Middle East. News Reporter Big Four giant PwC's global revenue topped $60bn (£45bn) for the year, with growth across all regions and service lines, despite sluggish results in the Middle East and Europe due to geopolitical fallout. On Monday, the consulting and accounting giant reported a 3.5 per cent increase in global revenue for the year to June 30, reaching $60.2bn, up from $5.9bn in 2025, when revenue rose 2.7 per cent. PwC's Europe, Middle East, and Africa region posted a more sluggish 0.7 per cent revenue growth after the fallout from the Iran conflict. Elsewhere in the Middle East, PwC was also hit with a temporary ban on consultancy work in Saudi Arabia in February 2025 after a fallout the firm had with Saudi's Public Investment Fund (PIF). PwC global chairman Mohamed Kande said: "We achieved robust growth, even in the face of geopolitical and economic uncertainty. As a network, we will continue to invest in new ways of delivering value to our clients as we transform today to build the PwC of tomorrow." Stay in the know Three daily briefings with the key market moves and top business and political stories. Asia-Pacific, the firm's smallest region, covering China, Hong Kong, Australia, and New Zealand, reported the highest revenue growth at 7.7 per cent. Across all regions, the Big Four giants' service lines grew, with tax and legal services recording the highest growth as like-for-like revenues increased by 6.3 per cent, while advisory revenues increased by 3 per cent, followed by assurance revenues at 2.6 per cent. PwC said its various firms invested $3bn across the network "to expand capabilities in key areas, particularly AI and technology." The results follow Big Four rivals Deloitte's $74.5bn and EY's $57bn, both of which reported year-on-year growth, as PwC trailed both with slightly slower reported growth. Middle East arm revenues hit by Iran conflict. The firm reported a decline in revenues for PwC UK's consolidated group in September, the legal entity that includes its UK and Middle Eastern businesses. For the year ended 30 June 2026, PwC's UK business revenue grew to £4.4bn, up two per cent on the previous year. But the firm's overall risk and consulting practices across the group faced tougher market conditions, with consulting revenues down 9.8 per cent and risk down 8.9 per cent. Marco Amitrano, senior partner at PwC UK and PwC Middle East alliance, said that despite UK revenue growth increasing "a solid two per cent", it was partly offset by "a more difficult trading environment in the Middle East."

The Business Times
Oct 15th, 2026
EY ex-managing partner Max Loh appointed chair of Singapore Institute of Directors.

EY ex-managing partner Max Loh appointed chair of Singapore Institute of Directors. He succeeds former PwC Singapore executive chairman Yeoh Oon Jin Published Thu, Oct 15, 2026 · 08:13 PM * Max Loh (left) has served on the SID Governing Council since 2019; Yeoh Oon Jin is stepping down after three years as chair. PHOTOS: SID [SINGAPORE] Former EY managing partner Max Loh has been appointed chair of the Singapore Institute of Directors' (SID) Governing Council. He succeeds Yeoh Oon Jin, who is stepping down after three years. The appointment was announced at SID's 28th annual general meeting on Thursday (Oct 15), as the institute unveiled a broader renewal of its Governing Council. Loh has served on the council since 2019 and was previously its treasurer and second vice-chair. He was formerly EY's managing partner for Asean, Singapore and Brunei, before retiring in July 2022. He is chairman of the Competition and Consumer Commission of Singapore and deputy chairman of the Building and Construction Authority. Loh also sits on the boards of the Communicable Diseases Agency, CapitaLand Ascott Trust, Samudera Shipping and SPH Media, which publishes The Business Times. The Business Times turns 50. Five decades of milestones and moments that shaped Singapore's success story - told through our headlines. Explore BT50" Yeoh, 65, retired as executive chairman of PwC Singapore after 38 years at the firm. He is currently chairman of Singapore Pools and sits on the boards of the Singapore Exchange, Singapore Airlines and Trust Bank Singapore. During Yeoh's tenure, SID launched the SID Chairpersons Guild and SID Board Academy, as well as guides on cybersecurity and artificial intelligence. SID's individual membership grew by more than 50 per cent to 5,634 in 2026, from 3,640 in 2023, while more than 2,000 directors now hold SID accreditation. Established in 1998, SID is Singapore's national association for company directors. As part of the Governing Council's renewal, Neil Parekh and Justin Ang stepped down, while Kevin Lai joined as a new member. Joy Tan and June Sim were elected to the council, while Adrian Chan was appointed vice-chair.