Head of Cloud Architecture

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Head of Cloud Architecture will lead the bank’s enterprise-wide cloud strategy, digital transformation efforts, and cloud security initiatives. This role requires a multifaceted expert with a proven track record in architecting, implementing, and securing large-scale cloud solutions within highly regulated environments.

The role requires technical expertise in both cloud architecture and security, business understanding, and leadership skills to drive our secure cloud-right approach. They will be responsible for maturing a comprehensive cloud adoption approach that aligns with business objectives, ensures regulatory compliance, leverages best-of-class technologies, and maintains high standards of security to protect our assets and customer data.

Key activities:
- Mature the architecture and oversee the implementation of a secure, scalable, and cost-effective multi-cloud ecosystem
- Design and oversee implementation of effective cloud security measures, including identity and access management, data protection, and threat detection
- Collaborate with C-level executives to align cloud and security initiatives with overall business strategy
- Drive innovation by identifying and integrating emerging cloud technologies and security solutions
- Manage teams of skilled cloud architects and security specialists, fostering a culture of continuous learning and improvement
- Ensure compliance with stringent financial industry regulations and security standards in cloud environments
- Act as the key liaison between IT, security, business units, and cloud service providers
- Develop and implement comprehensive cloud security policies, procedures, and incident response plans
- Develop and maintain the bank’s cloud architecture roadmap, strategy, and security framework
- Lead the design and implementation of secure, scalable, and compliant cloud solutions
- Oversee the development and execution of cloud security policies, standards, and best practices
- Collaborate with business units to identify opportunities for secure cloud adoption and migration
- Ensure compliance with financial industry regulations and security standards in cloud environments
- Manage relationships with cloud service providers and security vendors, negotiating contracts and service levels
- Mentor and lead teams of cloud architects, engineers, and security specialists
- Stay current with emerging cloud technologies, security threats, and industry trends
- Conduct regular security assessments, penetration testing, and vulnerability management for cloud infrastructure
- Lead incident response efforts for cloud-related security events
- Provide executive-level reporting on cloud architecture, security posture, and risk management

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  
Primary Roles & Responsibilities
1.    Defines short term and long term architecture
2.    Publishes best practices and educates ET population on it
3.    Responsible for defining training, certification and career path for its members
4.    Constantly analyses different technologies and vendors for new or better alternatives
5.    Provides implementation and service support of “below the line” Core IT Platform infrastructure with a focus on Production Stability / Uptime
6.    Provides continuous Capacity Planning to ensure service demands can be met 
7.    Manages EOL Evergreening of old equipment to manage technical debt 
8.    Enables “above the line” self-service abilities and provides support for Squads through automation 
9.    Provides continuous improvements of service capabilities through efficiencies & optimization – focus on fast, easy, simple at the right cost  
10.    Maintains Service level monitoring through dashboards
11.    Consulting engagements for product squads to enable adaption and DevOps ownership practices: Example: Use of Terraform, or CI/CD onboarding

Driving Responsibilities
1.    IT Infrastructure build-out and management:
2.    Responsible for procurement, installation and life-cycle maintenance of IT hardware and software (includes PCs, peripherals, servers, networking equipment, operating systems and other software
3.    Will seek out unmet business needs and propose technology-based solutions where appropriate. Will lead the selection and implementation of these solutions.
4.    Will develop, gain approval for and manage a budget to accomplish goals.
5.    Will serve on the Company IT Steering Team, which oversees all aspects of the company’s information technology function.
6.    Serves as the IT point of contact and accountable for the IT portion of new office setups, office expansions, etc. This includes relocation and/or installation of voice/data communications solutions, LAN and PC equipment.
7.    Responsible for local IT vendor, contract and outsourcing management.
8.    Responsible for monitoring data backups in offices to ensure that they are completed regularly.
9.    Performs appropriate duties associated with project-based activities.
10.    Responsible for the identification, development and communication of new technology standards and best practices as appropriate.
11.    Support employee and business software functionality:
12.    In cooperation with IT, local operations staff and key users, provide security, strategy, budgeting and disaster recovery/business continuity planning to offices and staff in multiple operating, business and functional units.
13.    Serves as the technical and communications liaison to and from stakeholders and office key users for IT communications, initiatives, needs assessments, etc.
14.    Provides new staff with PC/account setup and orientation.
15.    Provides escalated technical support that requires an on-site presence (server, NAS, network or PC equipment failure), including data backup recovery. Performs complex software/hardware troubleshooting, patches and re-installations in cooperation with the Enterprise Helpdesk and accordance with established SLAs.
16.    Provides consulting/training/education services such as data management and staff training/orientation for standard systems.
17.    Administration, budget and policy management:
18.    Responsible for local inventory maintenance and software license agreements management (SLA’s).
19.    Develops and monitors security compliance in accordance with IT standards, policies and procedures.
20.    Responsible for maintenance of systems documentation such as IT operations manuals.
21.    Special project leadership and / or support
22.    Management of new vendor relationships for specific initiatives.
23.    Willingness and ability to travel 10% to 15%
 

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.    Bachelor’s degree and ten to twenty-five years related experience or equivalent combination.
2.    Managed Technology or Technology Process Teams for more than ten years or teams of thirty or more technologists. 
3.    Excellent knowledge of technical management and data governance.
4.    Knowledge of current trends in IT hardware and systems software field.
5.    Database management skills with the ability to produce reports.
6.    Familiarity with the support and troubleshooting of personal computers and tablet devices.
7.    Analyze situations, evaluate alternatives, and implement robust solutions
8.    Interpret guidelines and analyze information to adapt or modify processes in response to changing circumstances.
9.    Duties may require non-routine analysis, research and follow-through
10.    The position requires strong problem solving and analytical skills with the ability to work independently and exercise sound judgment
11.    The ability to make commitments and be willing to be held accountable against them, organizing workloads to meet deadlines
12.    Exhibit adaptability to accept or bring about change when needed
13.    Strong written and verbal communication skills
14.    The ability to excel in a team environment and advance overall team objectives
15.    The ability to ensure customer satisfaction by delivering excellence in products and service
16.    Ability to work and communicate with peers, vendors, internal staff, including software program leadership and others
17.    Consistently demonstrate professional, positive, and approachable attitude, demeanor and discretion
18.    Demonstrate sensitivity in handling confidential information
19.    Formulate and clearly communicate ideas to others
20.    Fluency in English
21.    Financial responsibility may include working within a budget to complete projects, negotiating and contracting with vendors and assisting with budget development
22.    Purchase equipment and supplies as provided for in the budget
23.    Ability to manage personnel with little supervision

Preferred Qualifications:

- Baster’s degree
- 12+ years of experience in IT architecture and security, with at least 7 years focused on cloud technologies
- Expertise in major cloud platforms (AWS, Azure) and their security features
- Strong understanding of financial industry regulations and compliance requirements related to cloud and data security
- Extensive experience with cloud security architectures, including identity and access management, encryption, network security, and threat detection
- Excellent leadership and communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
- Proven track record of successful large-scale cloud transformations and implementing robust security measures
- Relevant certifications (e.g., AWS Certified Solutions Architect, CISSP, CCSP, Azure Security Engineer)

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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