Full-Time

Restaurant Team Member

Shake Shack

Shake Shack

Fine-casual burger chain with licensing

Compensation Overview

$15/hr

+ Tips

Philadelphia, PA, USA

In Person

Category
Retail (1)
Required Skills
Customer Service

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Requirements
  • Ability to learn quickly in a fast-paced, high-volume environment.
  • Ability to adapt to various roles within the restaurant.
  • Consistently demonstrate integrity by doing the right thing and taking accountability.
  • Flexible schedule availability, including evenings, weekends, and holidays.
  • Must be 16 years of age or older.
Responsibilities
  • Embody enlightened hospitality by leading interactions with genuine warmth and care toward team members and guests.
  • Prepare and assemble food orders according to Shake Shack standards and recipes.
  • Master all stations and rotate through them.
  • Follow all food safety and sanitation procedures to ensure the safety of guests and team members.
  • Align with Shake Shack values of integrity, inclusivity, and community engagement.

Shake Shack operates a modern, premium fast-casual restaurant concept centered on high-quality burgers, fries, shakes, and frozen custard. It started from a hot dog cart in Madison Square Park and now runs company-operated restaurants with a significant licensing partner model to support global growth. Its food relies on 100% all-natural Angus beef, hormone- and antibiotic-free meat, cage-free chicken, and localized menu items that cater to different markets. The business makes money mainly through company-owned locations, with licensing fees from domestic and international partners. Shake Shack differentiates itself by offering better ingredients and “enlightened hospitality” in a casual, neighborhood-friendly setting, combining restaurant-quality food with accessible prices. Its goal is to expand its footprint worldwide while maintaining a community-focused, premium dining experience.

Company Size

N/A

Company Stage

IPO

Headquarters

New York City, New York

Founded

2004

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Simplify Jobs

Simplify's Take

What believers are saying

  • Q2 2026 revenue rose 17.2% to $417.6 million, beating estimates.
  • Shake Shack opened 27 locations in Q2 2026, including Calgary and Atlanta.
  • First Canadian drive-thru and West Coast Menu broaden convenience and daypart reach.

What critics are saying

  • Washington and New York class actions accuse Shake Shack of unpaid off-the-clock work.
  • Record beef costs compressed Q2 2026 net income, proving margin fragility.
  • Starboard Value’s 2026 stake signals activism if execution disappoints, pressuring management quickly.

What makes Shake Shack unique

  • Danny Meyer’s hospitality brand still commands premium pricing and loyal urban traffic.
  • Licensed international growth scales without matching company-owned capital intensity.
  • Cooked-to-order burgers, milkshakes, and local menus differentiate against standard fast food.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Time Off

Paid Parental Leave

Commuter Benefits

Health Savings Account/Flexible Spending Account

Employee Discounts

Performance Bonus

Professional Development Budget

Company News

Merced Sun-Star
Aug 17th, 2026
From coffee to hotpot, brands race to grab a bite of China's growing burger market.

From coffee to hotpot, brands race to grab a bite of China's growing burger market. By Sophie Yu and Casey Hall Reuters Updated August 16, 2026 8:07 PM Gift Article BEIJING, Aug 17 (Reuters) - Burgers are having a moment in China, with budget-conscious diners and smaller households turning the humble sandwich into one of the country's hottest fast-food battlegrounds, drawing in everyone from global restaurant chains to hotpot operators and coffee brands. Yum China's Pizza Hut Burger Bar format, in which a burger counter operates alongside an existing Pizza Hut restaurant, expanded to over 200 outlets in six months, the company said in July. It plans to grow the format to 500-600 outlets by the end of 2026, or about 10% of its total Pizza Hut store network. The rush into burgers reflects broader shifts in China's consumption habits. As households get smaller and economic uncertainty keeps spending in check, diners are favouring lower-cost, portable meals that offer convenience without sacrificing value. That is turning burgers from a niche Western import, dominated by McDonald's, KFC and Burger King, into one of the most hotly contested segments of China's restaurant market as new brands race to cash in. Last month, hotpot chain Haidilao entered the segment with Huanxianbao, or "Fresh Burger", a chain selling burgers, as well as pizza, pasta and fried chicken. Coffee chain M Stand has also opened burger-focused outlets in some cities. China's Western fast-food market was valued at 499.65 billion yuan ($74.1 billion) in 2025 and is expected to reach 587.09 billion yuan by 2027, according to data provider iiMedia Research, despite recent high-profile challenges for many global brands. Burgers topped consumer preferences, with 55% of respondents selecting them. While still a relatively small segment of China's fast-food market, the burger category was worth $18.4 billion in 2025 and is projected to grow 8.7% annually through 2035, according to Emergen Research. Part of the appeal is economics. As consumer spending remains cautious, burgers offer a lower-cost alternative to full-service restaurant meals while still serving as a substantial meal option, said Zhu Danpeng, a China food industry analyst. "It's a good value-for-money choice," Zhu said. Wang Fang, a university student in Beijing, said burgers have become a go-to lunch option for her and her classmates because they are cheaper than ordering multiple dishes at a restaurant. "With meat, vegetables and butter, it makes a very affordable balanced meal," she said. The category also aligns with changing demographics. Rising numbers of one-person households, smaller families and young urban workers have fuelled demand for convenient individual meals, a trend Yum China says is creating opportunities across its brands. Pizza Hut added burgers to its menu in 2024. By 2025, burgers accounted for a mid-single-digit percentage of Pizza Hut sales, the company said, adding that it expects the category to generate more than 1 billion yuan in sales this year, or 5% to 6% of the brand's revenue. The company said burgers appeal to takeaway and delivery customers in China, where 43% of consumers order delivery at least once a week, compared with a global average of 23%, according to Euromonitor. The growing appetite is drawing players from across the industry. Domestic chains such as Tasiting are competing with McDonald's, Yum China's KFC and Shake Shack. International brands are also eager to grab a seat at the table. When U.S. chain Five Guys opened stores in Beijing this month, consumers waited more than two hours to be served. Wendy's said in May it plans to enter China and open up to 1,000 franchised restaurants over the next decade. Liu Tao, a 48-year-old musician in Beijing, regularly takes his 11-year-old son to McDonald's on Sundays, squeezing in a meal between the boy's maths and English classes. "We only have an hour, and we're rushing from one place to the next," Liu said. "When you want food that's clean, quick and something children don't get bored of, nothing is better than a burger. My son eats it in the car as we head to his English class." ($1 = 6.7439 Chinese yuan renminbi) (Reporting by Sophie Yu, Casey HallEditing by Shri Navaratnam) This story was originally published August 16, 2026 at 5:23 PM.

WZUU
Aug 16th, 2026
From coffee to hotpot, brands race to grab a bite of China's growing burger market.

From coffee to hotpot, brands race to grab a bite of China's growing burger market. By Thomson Reuters Aug 16, 2026 | 8:10 PM By Sophie Yu and Casey Hall BEIJING, Aug 17 (Reuters) - Burgers are having a moment in China, with budget-conscious diners and smaller households turning the humble sandwich into one of the country's hottest fast-food battlegrounds, drawing in everyone from global restaurant chains to hotpot operators and coffee brands. Yum China's Pizza Hut Burger Bar format, in which a burger counter operates alongside an existing Pizza Hut restaurant, expanded to over 200 outlets in six months, the company said in July. It plans to grow the format to 500-600 outlets by the end of 2026, or about 10% of its total Pizza Hut store network. The rush into burgers reflects broader shifts in China's consumption habits. As households get smaller and economic uncertainty keeps spending in check, diners are favouring lower-cost, portable meals that offer convenience without sacrificing value. That is turning burgers from a niche Western import, dominated by McDonald's, KFC and Burger King, into one of the most hotly contested segments of China's restaurant market as new brands race to cash in. Last month, hotpot chain Haidilao entered the segment with Huanxianbao, or "Fresh Burger", a chain selling burgers, as well as pizza, pasta and fried chicken. Coffee chain M Stand has also opened burger-focused outlets in some cities. China's Western fast-food market was valued at 499.65 billion yuan ($74.1 billion) in 2025 and is expected to reach 587.09 billion yuan by 2027, according to data provider iiMedia Research, despite recent high-profile challenges for many global brands. Burgers topped consumer preferences, with 55% of respondents selecting them. While still a relatively small segment of China's fast-food market, the burger category was worth $18.4 billion in 2025 and is projected to grow 8.7% annually through 2035, according to Emergen Research. Part of the appeal is economics. As consumer spending remains cautious, burgers offer a lower-cost alternative to full-service restaurant meals while still serving as a substantial meal option, said Zhu Danpeng, a China food industry analyst. "It's a good value-for-money choice," Zhu said. Wang Fang, a university student in Beijing, said burgers have become a go-to lunch option for her and her classmates because they are cheaper than ordering multiple dishes at a restaurant. "With meat, vegetables and butter, it makes a very affordable balanced meal," she said. The category also aligns with changing demographics. Rising numbers of one-person households, smaller families and young urban workers have fuelled demand for convenient individual meals, a trend Yum China says is creating opportunities across its brands. Pizza Hut added burgers to its menu in 2024. By 2025, burgers accounted for a mid-single-digit percentage of Pizza Hut sales, the company said, adding that it expects the category to generate more than 1 billion yuan in sales this year, or 5% to 6% of the brand's revenue. The company said burgers appeal to takeaway and delivery customers in China, where 43% of consumers order delivery at least once a week, compared with a global average of 23%, according to Euromonitor. The growing appetite is drawing players from across the industry. Domestic chains such as Tasiting are competing with McDonald's, Yum China's KFC and Shake Shack. International brands are also eager to grab a seat at the table. When U.S. chain Five Guys opened stores in Beijing this month, consumers waited more than two hours to be served. Wendy's said in May it plans to enter China and open up to 1,000 franchised restaurants over the next decade. Liu Tao, a 48-year-old musician in Beijing, regularly takes his 11-year-old son to McDonald's on Sundays, squeezing in a meal between the boy's maths and English classes. "We only have an hour, and we're rushing from one place to the next," Liu said. "When you want food that's clean, quick and something children don't get bored of, nothing is better than a burger. My son eats it in the car as we head to his English class." ($1 = 6.7439 Chinese yuan renminbi) (Reporting by Sophie Yu, Casey HallEditing by Shri Navaratnam)

WKRG News 5
Aug 13th, 2026
Shake Shack to open at Tanger Outlets Foley as part of renovation.

Shake Shack to open at Tanger Outlets Foley as part of renovation. Posted: Aug 12, 2026 / 09:47 PM CDT Updated: Aug 12, 2026 / 09:47 PM CDT Video above: 'News 5 Now' - Top Stories from Aug. 12, 2026 FOLEY, Ala. (WKRG) - Shake Shack, a New York-based burger joint, will be arriving to the Gulf Coast. According to Visit Foley, the restaurant will be located at Tanger Outlets Foley as part of its transformation. Construction began to update the 500,000-square-foot outlet mall earlier this year, with 20,000 square feet being a food court with eight new dining options, including Shake Shack. The mall upgrade will include patios, a walkable dining zone, and gathering spaces designed for social outings during the day and night, according to the Visit Foley news release. "Across our portfolio, we have been very intentional about introducing fresh, elevated food, beverage, and entertainment concepts that create an immersive, repeat-visit environment for our guests," said Executive Vice President and Chief Revenue Officer at Tanger, Justin Stein. "That strategy is evident in the approach we've taken to renovate and remerchandise Tanger Foley, where we're curating an optimal mix of in-demand retail and dining brands that will reinvent the on-site experience for the center's tourist and local audiences." This Shake Shack location will be the second in the state, featuring beef burgers, crinkle-cut fries, and milkshakes.

CTV News
Aug 12th, 2026
Shake Shack opening its 1st Canadian drive-thru in Calgary this month.

Shake Shack opening its 1st Canadian drive-thru in Calgary this month. Published: August 12, 2026 at 12:22p.m. EDT Alberta's first Shake Shack location opened at Chinook in May, and now the country's first location with a drive-thru will open at the end of the month. The American fast-food chain started as a single hot-dog cart in New York City in 2001. Now, there are more than 400 locations globally. Calgary's newest Shake Shack location will be located at 9253 Macleod Tr. S.W., between Chick-fil-A and Adrenalin Source for Sports. Officials say the drive-thru will have access to a drive-thru combo meal, as well as Alberta-exclusive menu items like the Prairie Berry Shake. "We've designed this location to deliver the same cooked-to-order experience Shake Shack is known for, while offering the speed and ease that guests are looking for," said Billy Richmond, business director for Shake Shack Canada. The new location also has some local flavour from Calgary artist Larissa Schuler, who hand-painted a mural on the exterior back wall showcasing iconic Alberta imagery, which will be visible as customers pass through the drive-thru. The Shake Shack drive-thru on Macleod will open to the public at 10:30 a.m. on Thursday, Aug. 27.

QSR Magazine
Aug 12th, 2026
Shake Shack opens new Downtown Atlanta restaurant at Centennial Yards.

Shake Shack opens new Downtown Atlanta restaurant at Centennial Yards. Aug 12 2026 Shake Shack announced the opening of its new Downtown Atlanta restaurant at Centennial Yards, a 3,010-square-foot location that expands the Entertainment District's dining offerings. Opening August 13 at 10:00 a.m., the Centennial Yards Shack will bring Shake Shack's cooked-to-order 100% Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades and more to their newest location. Located at 85 Centennial Olympic Park Drive NW Suite D500 Atlanta, GA 30303, the Centennial Yards Shack will be open from 10:00 a.m. to 12:00 a.m. on Sunday to Thursday and 10:00 a.m. to 1:00 a.m. on Friday and Saturday. Guests can enjoy all the Shake Shack favorites - from the ShackBurger and Crinkle Cut fries to hand-spun shakes and limited-time menu items throughout the year, including the recently launched West Coast Menu. "The opening of Shake Shack is an exciting milestone for Centennial Yards and for Downtown Atlanta," said Brian McGowan, President of Centennial Yards Company. "We're proud to bring their nationally recognized brand and iconic food to the neighborhood, creating a new destination for residents, workers, and visitors to gather and connect." On opening day, the first wave of guests can expect to receive custom Shake Shack swag, including branded tote bags. As a part of their mission to Stand for Something Good, Shake Shack will donate $1 for every sandwich sold at the Centennial Yards Shack on August 13 to Camp Twin Lakes, supporting their work to provide adaptive and deeply impactful camp experiences to children and families living with life challenges. Since opening its Buckhead location in 2014, Shake Shack has proudly supported Camp Twin Lakes through ongoing programming and participation in their annual Spin For Kids fundraiser. Shake Shack's arrival further enhances the vibrant mix of experiences taking shape at Centennial Yards' Entertainment District, which is rapidly emerging as Downtown Atlanta's premier destination for dining, entertainment and hospitality, with recently opened attractions including Cosm and The Irish Exit. Planned additions, including a 5,300-seat Live Nation venue, Virgin Hotels' 261-key property, Chops Lobster Bar and Varuni Napoli, are expected to further expand the district's offerings. Spanning 7.5 acres within the broader 50-acre Centennial Yards development, the Entertainment District is transforming the heart of Downtown Atlanta into a vibrant, walkable destination for residents and visitors alike. Centennial Yards Company was created by CIM Group to act as the owner and master developer of Centennial Yards. The Centennial Yards Shack marks the Shake Shack's tenth location in the Atlanta area - joining Shacks in The Battery, Buckhead, Perimeter Mall, Hartsfield-Jackson Airport, Old 4th Ward, Alpharetta, Piedmont Park, Lenox Square, and West Midtown.