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WSH International Investments

Contract catering and brand portfolio management

Head Waiter

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours
Full-timeStaines-upon-Thames, UK

About the Job

Requirements

  • previous waiting experience in a busy restaurant or hospitality environment
  • confident leading from the floor, supporting a team and maintaining high service standards during busy periods
  • a genuine passion for food, hospitality and creating memorable guest experiences
  • a positive team player with great communication skills, a hands-on approach and the confidence to lead by example

Responsibilities

  • Leading the restaurant floor during busy services and ensuring smooth day-to-day operations
  • Delivering exceptional, friendly and knowledgeable service to every guest
  • Supporting, coaching and motivating the waiting team
  • Allocating sections and supporting the organisation of the restaurant floor
  • Taking orders and serving food and drinks to a high standard
  • Developing strong menu and product knowledge and confidently sharing this with guests
  • Working closely with the kitchen and management team to ensure an efficient service
  • Handling guest feedback professionally and supporting the resolution of any issues
  • Ensuring restaurant standards, cleanliness and presentation are maintained at all times
  • Supporting the management team with team briefings and the training of new team members
  • Ensuring food safety and health and safety standards are followed at all times

Desired Qualifications

  • Previous experience as a Head Waiter, Senior Waiter or in a supervisory Front of House role would be an advantage

About the Company

WSH International Investments

Contract catering and brand portfolio management

WSH is a British holding company that owns and operates brands in food services and hospitality, with contract catering as its core business. It runs BaxterStorey, Benugo, and Searcys, delivering high-quality food and service to clients like businesses, schools, and public venues, focusing on fresh, seasonal, and locally sourced ingredients. Its portfolio approach across corporate dining, restaurants, and cafes, plus centralized procurement and operations, differentiates it from competitors. Its goal is to provide dependable, high-quality catering and hospitality, grow its brand portfolio, and optimize costs to deliver value to clients and stakeholders.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Reading, United Kingdom
Founded
2011

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