Full-Time
Confirmed live in the last 24 hours
Healthcare communication and collaboration solutions
Entry, Junior
Remote in USA
PerfectServe offers communication and collaboration solutions tailored for the healthcare industry, including secure messaging, provider scheduling, and nurse communication. Its platform ensures that critical information reaches the right healthcare providers at the right time, enhancing patient care and operational efficiency. Unlike its competitors, PerfectServe emphasizes HIPAA compliance and customizability for healthcare organizations. The company's goal is to improve patient outcomes and streamline workflows for hospitals and medical practices.
Company Size
201-500
Company Stage
Series D
Total Funding
$34.9M
Headquarters
Knoxville, Tennessee
Founded
1999
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Remote Work Options
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
Paid Vacation
Internal Advancement Opportunities
Winners will receive gifts including a $200 cash prize and will be featured in profiles penned by the PerfectServe team. Post thisSince its inception in 2021, Nurses of Note has recognized over 500 outstanding nurses for their dedication and impact in healthcare. This year's program introduces a focused approach with four award categories:Innovative Technology Utilization Award : Recognizes a nurse who has demonstrated exceptional skill and creativity in utilizing technology to improve patient care, streamline workflows, or enhance communication within their health system.: Recognizes a nurse who has demonstrated exceptional skill and creativity in utilizing technology to improve patient care, streamline workflows, or enhance communication within their health system. Excellence in Nursing Leadership Award : Celebrates a nurse leader who has demonstrated exceptional leadership qualities, inspiring and guiding their team to achieve high standards of care and operational excellence. (Reserved for nursing leadership titles only: CNO, CNIO, etc.): Celebrates a nurse leader who has demonstrated exceptional leadership qualities, inspiring and guiding their team to achieve high standards of care and operational excellence. (Reserved for nursing leadership titles only: CNO, CNIO, etc.) Exceptional Team Support Award : Honors a nurse who has shown outstanding dedication to supporting and uplifting their coworkers through mentorship, collaboration, or consistently going above and beyond for team members.: Honors a nurse who has shown outstanding dedication to supporting and uplifting their coworkers through mentorship, collaboration, or consistently going above and beyond for team members
Wins validate unified platform strategy connecting provider scheduling optimization with clinical collaboration across care settingsKNOXVILLE, Tenn., Feb. 5, 2025 /PRNewswire/ -- PerfectServe®, a leading provider of cloud-based clinical collaboration and provider scheduling solutions, today announced that two of its flagship solutions have earned 2025 Best in KLAS awards. Lightning Bolt Scheduling ranked #1 in the Scheduling: Physician category, while PerfectServe topped the Clinical Communications (Ambulatory/Post-Acute Care) segment in the 2025 Best in KLAS: Software Services report. This milestone represents PerfectServe's first time winning two Best in KLAS awards in the same year. Lightning Bolt Scheduling's win marks its fourth Best in KLAS award in the physician scheduling category, following victories in 2017, 2018, and 2024
KLAS Report Reveals Biggest Challenges to Achieving Enterprise Clinical Communications. by Fred Pennic 12/11/2024 Leave a Comment. What You Should Know: – A new KLAS report examines the adoption and performance of clinical communication solutions in acute care settings, highlighting vendor strengths and areas for improvement. – The KLAS report, “Clinical Communications 2024 Which Vendors Best Support Solution Adoption Enterprise-Wide?” emphasizes the importance of solution breadth, ease of deployment, and ongoing vendor support in driving enterprise-wide adoption.PerfectServe Leads in Module AdoptionAmong the vendors evaluated, PerfectServe Telmediq demonstrates the broadest adoption, with acute care customers utilizing an average of five key modules and/or third-party interfaces. Physician scheduling is a key component of most Telmediq installations, enabling efficient communication workflows and improved care team collaboration.Simple Deployments and Easy AdoptionTigerConnect and symplr are recognized for their simple deployments and user-friendly platforms, which facilitate rapid adoption among clinicians. Epic is also highlighted for its implementation model, leveraging internal training and support teams to build expertise.Vendor Support and GuidanceWhile PerfectServe customers value the support provided by their customer success managers (CSMs), other vendors, such as Baxter and Oracle Health, struggle to provide adequate guidance for enterprise-wide adoption.Challenges to Enterprise AdoptionThe report identifies key challenges hindering enterprise-wide adoption of clinical communication solutions:Lack of Training: Insufficient training and onboarding for new users can impede adoption and limit the effective use of the platform.Integration Complexities: Integrating with existing systems and third-party applications can be challenging and costly, hindering broader deployment.Recommendations for ImprovementThe report offers recommendations for vendors to improve their support for enterprise clinical communications:Epic: Expand third-party integrations and provide more guidance on consolidation and interoperability.symplr: Offer more proactive guidance on identifying and deploying additional modules and integrations.PerfectServe: Address cost concerns related to integrations and provide more support for user adoption.Baxter: Improve workflows for broader care team inclusion and provide more tailored best practices for different user types.PerfectServe Telmediq: Offer guidance on cost-effective integrations and demonstrate ROI for additional modules.Stryker: Provide training and recommendations for modules that enhance user adoption beyond nursing workflows.TigerConnect: Offer more guidance on utilizing additional modules and integrations for enhanced care team collaboration.Mobile Heartbeat: Improve guidance and training during upgrades and new user onboarding.Oracle Health: Address challenges with physician scheduling and provide more support for enterprise-wide rollout
Collaboration enhances patient care and operational efficiency by combining PerfectServe's purpose-built healthcare communication tools with Five9's Intelligent Virtual AgentsKNOXVILLE, Tenn., Dec. 4, 2024 /PRNewswire/ -- PerfectServe®, a leading provider of cloud-based clinical collaboration and provider scheduling solutions, today announced its partnership with Five9, the intelligent CX platform provider. This collaboration will empower healthcare organizations to reimagine their contact center operations, enhancing both patient experience and clinical workflow efficiency
PerfectServe announces partnership with Five9 to reimagine hospital contact centers.