Full-Time

Business Specialist

Confirmed live in the last 24 hours

PerfectServe

PerfectServe

201-500 employees

Healthcare communication and collaboration solutions

Entry, Junior

Remote in USA

Category
Inside Sales
Sales & Account Management
Required Skills
Sales
Cold Calling
Requirements
  • Bachelor’s degree required
  • Demonstrated excellent written and verbal communication skills
  • Energetic phone presence and excellent listening skills
  • Excitement to make cold calls in support of opportunity generation
  • Strong presentation skills
  • Prior sales experience and experience demonstrating technology solutions a plus
  • Experience with healthcare solution sales a plus
  • Proficient with email, voicemail, Microsoft Office, Google workspace, Slack and Salesforce.com
  • Able to attend trade shows when reasonable and valuable
Responsibilities
  • Develop, execute and maintain territory sales plan
  • Build net new opportunities through research and targeted cold outreach (calls and emails)
  • Follow up on inbound leads and marketing driven leads and qualify opportunities
  • Set up and conduct initial discovery calls and/or initial demonstrations
  • Leverage team resources and subject matter experts appropriately to advance opportunities
  • Navigate the sales closing process including proposal, negotiation and contracting
  • Maintain an accurate and up-to-date log of all prospecting and sales interactions in CRM tool
  • Manage territory sales funnel and accurately forecast revenue closure
  • Achieve agreed upon sales targets and outcomes within schedule
  • Actively participate in team meetings including regular conveyance of market feedback
Desired Qualifications
  • Prior sales experience and experience demonstrating technology solutions a plus
  • Experience with healthcare solution sales a plus

PerfectServe offers communication and collaboration solutions tailored for the healthcare industry, including secure messaging, provider scheduling, and nurse communication. Its platform ensures that critical information reaches the right healthcare providers at the right time, enhancing patient care and operational efficiency. Unlike its competitors, PerfectServe emphasizes HIPAA compliance and customizability for healthcare organizations. The company's goal is to improve patient outcomes and streamline workflows for hospitals and medical practices.

Company Size

201-500

Company Stage

Series D

Total Funding

$34.9M

Headquarters

Knoxville, Tennessee

Founded

1999

Simplify Jobs

Simplify's Take

What believers are saying

  • PerfectServe's platform aligns with the growing demand for integrated telehealth solutions.
  • The rise of AI in healthcare offers opportunities for PerfectServe's predictive analytics.
  • 5G expansion enhances PerfectServe's mobile communication capabilities.

What critics are saying

  • Integration complexities with existing systems can hinder PerfectServe's solution deployment.
  • Cost concerns related to integrations and user adoption need addressing by PerfectServe.
  • Resistance from medical groups to new scheduling methods may challenge PerfectServe's expansion.

What makes PerfectServe unique

  • PerfectServe offers a comprehensive platform for secure healthcare communication and collaboration.
  • The company provides HIPAA-compliant solutions tailored for hospitals and healthcare providers.
  • PerfectServe's Lightning Bolt Scheduling uses advanced algorithms for efficient provider scheduling.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Remote Work Options

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Paid Vacation

Internal Advancement Opportunities

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

0%
PR Newswire
Mar 10th, 2025
Perfectserve Launches 2025 Nurses Of Note Awards Program With New Categories

Winners will receive gifts including a $200 cash prize and will be featured in profiles penned by the PerfectServe team. Post thisSince its inception in 2021, Nurses of Note has recognized over 500 outstanding nurses for their dedication and impact in healthcare. This year's program introduces a focused approach with four award categories:Innovative Technology Utilization Award : Recognizes a nurse who has demonstrated exceptional skill and creativity in utilizing technology to improve patient care, streamline workflows, or enhance communication within their health system.: Recognizes a nurse who has demonstrated exceptional skill and creativity in utilizing technology to improve patient care, streamline workflows, or enhance communication within their health system. Excellence in Nursing Leadership Award : Celebrates a nurse leader who has demonstrated exceptional leadership qualities, inspiring and guiding their team to achieve high standards of care and operational excellence. (Reserved for nursing leadership titles only: CNO, CNIO, etc.): Celebrates a nurse leader who has demonstrated exceptional leadership qualities, inspiring and guiding their team to achieve high standards of care and operational excellence. (Reserved for nursing leadership titles only: CNO, CNIO, etc.) Exceptional Team Support Award : Honors a nurse who has shown outstanding dedication to supporting and uplifting their coworkers through mentorship, collaboration, or consistently going above and beyond for team members.: Honors a nurse who has shown outstanding dedication to supporting and uplifting their coworkers through mentorship, collaboration, or consistently going above and beyond for team members

PR Newswire
Feb 5th, 2025
Perfectserve Earns Dual 2025 Best In Klas Recognition For Physician Scheduling And Clinical Communications

Wins validate unified platform strategy connecting provider scheduling optimization with clinical collaboration across care settingsKNOXVILLE, Tenn., Feb. 5, 2025 /PRNewswire/ -- PerfectServe®, a leading provider of cloud-based clinical collaboration and provider scheduling solutions, today announced that two of its flagship solutions have earned 2025 Best in KLAS awards. Lightning Bolt Scheduling ranked #1 in the Scheduling: Physician category, while PerfectServe topped the Clinical Communications (Ambulatory/Post-Acute Care) segment in the 2025 Best in KLAS: Software Services report. This milestone represents PerfectServe's first time winning two Best in KLAS awards in the same year. Lightning Bolt Scheduling's win marks its fourth Best in KLAS award in the physician scheduling category, following victories in 2017, 2018, and 2024

Hit Consultant
Dec 11th, 2024
Klas Report Reveals Biggest Challenges To Achieving Enterprise Clinical Communications

KLAS Report Reveals Biggest Challenges to Achieving Enterprise Clinical Communications. by Fred Pennic 12/11/2024 Leave a Comment. What You Should Know: – A new KLAS report examines the adoption and performance of clinical communication solutions in acute care settings, highlighting vendor strengths and areas for improvement. – The KLAS report, “Clinical Communications 2024 Which Vendors Best Support Solution Adoption Enterprise-Wide?” emphasizes the importance of solution breadth, ease of deployment, and ongoing vendor support in driving enterprise-wide adoption.PerfectServe Leads in Module AdoptionAmong the vendors evaluated, PerfectServe Telmediq demonstrates the broadest adoption, with acute care customers utilizing an average of five key modules and/or third-party interfaces. Physician scheduling is a key component of most Telmediq installations, enabling efficient communication workflows and improved care team collaboration.Simple Deployments and Easy AdoptionTigerConnect and symplr are recognized for their simple deployments and user-friendly platforms, which facilitate rapid adoption among clinicians. Epic is also highlighted for its implementation model, leveraging internal training and support teams to build expertise.Vendor Support and GuidanceWhile PerfectServe customers value the support provided by their customer success managers (CSMs), other vendors, such as Baxter and Oracle Health, struggle to provide adequate guidance for enterprise-wide adoption.Challenges to Enterprise AdoptionThe report identifies key challenges hindering enterprise-wide adoption of clinical communication solutions:Lack of Training: Insufficient training and onboarding for new users can impede adoption and limit the effective use of the platform.Integration Complexities: Integrating with existing systems and third-party applications can be challenging and costly, hindering broader deployment.Recommendations for ImprovementThe report offers recommendations for vendors to improve their support for enterprise clinical communications:Epic: Expand third-party integrations and provide more guidance on consolidation and interoperability.symplr: Offer more proactive guidance on identifying and deploying additional modules and integrations.PerfectServe: Address cost concerns related to integrations and provide more support for user adoption.Baxter: Improve workflows for broader care team inclusion and provide more tailored best practices for different user types.PerfectServe Telmediq: Offer guidance on cost-effective integrations and demonstrate ROI for additional modules.Stryker: Provide training and recommendations for modules that enhance user adoption beyond nursing workflows.TigerConnect: Offer more guidance on utilizing additional modules and integrations for enhanced care team collaboration.Mobile Heartbeat: Improve guidance and training during upgrades and new user onboarding.Oracle Health: Address challenges with physician scheduling and provide more support for enterprise-wide rollout

PR Newswire
Dec 4th, 2024
Perfectserve Announces Partnership With Five9 To Reimagine Hospital Contact Centers

Collaboration enhances patient care and operational efficiency by combining PerfectServe's purpose-built healthcare communication tools with Five9's Intelligent Virtual AgentsKNOXVILLE, Tenn., Dec. 4, 2024 /PRNewswire/ -- PerfectServe®, a leading provider of cloud-based clinical collaboration and provider scheduling solutions, today announced its partnership with Five9, the intelligent CX platform provider. This collaboration will empower healthcare organizations to reimagine their contact center operations, enhancing both patient experience and clinical workflow efficiency

Watauga Democrat
Dec 4th, 2024
PerfectServe Announces Partnership with Five9 to Reimagine Hospital Contact Centers

PerfectServe announces partnership with Five9 to reimagine hospital contact centers.