Vice President One Chase Hub Strategy and Activation – Marketing Strategy Lead
$133k - $195k
Expert
Bachelor's
Columbus, OH, USA+2 moreMore locations: New York, NY, USA | Wilmington, DE, USA
In Person
Growth & MarketingMarketing Generalist & Management
About the job
Requirements
- At least 7 years of progressive experience in financial services, with demonstrated leadership roles spanning strategy, program delivery, or customer experience.
- Experience defining, developing, and executing web experiences across financial service products.
- Ability to develop and execute enterprise-wide integration strategies across multiple lines of business, translating customer insights into actionable delivery roadmaps.
- Ability to lead and manage workstreams across diverse teams, including product, digital, operations, and business line-of-business partners, to drive alignment and execution.
- Customer journey and experience design acumen, including aligning cross-functional teams around a consistent, seamless customer experience and leveraging data-driven insights to inform priorities.
- Executive-level communication and presentation skills, including synthesizing complex, multi-stakeholder initiatives into clear narratives for senior leadership and broad audiences.
- Relationship management and stakeholder influence skills, including the ability to influence partners, team members, and management.
- Program and project management expertise, including managing concurrent workstreams, defining milestones, securing stakeholder buy-in, and driving delivery across matrixed organizations.
- Experience defining and managing roadmaps across integrated hub models or centralized experience functions.
- Analytical and strategic thinking, including making decisions, interpreting performance data, and reviewing inputs to support business case development and decision-making.
Responsibilities
- Evaluate customer needs and line-of-business priorities to identify experience gaps, opportunities, and activation levers.
- Develop strategic opportunities for centralized hub experiences showcasing life events and stages, and unified journeys across the One Chase ecosystem.
- Build strategic roadmaps that translate experience intent into initiatives, milestones, and measurable outcomes that deliver customer value.
- Align cross-line-of-business stakeholders on priorities, dependencies, and decision points to enable integrated delivery; secure commitments and governance mechanisms that sustain alignment across teams and planning cycles.
- Translate customer journey needs and user experience concepts into actionable requirements and partner-ready briefs.
- Lead centralized One Chase hub program creative development and project execution, translating customer journey needs, line-of-business goals, and user experience concepts into actionable requirements.
- Partner with creative agencies and cross-functional stakeholders, including Product, Digital, Analytics, UX, Insights, and line-of-business teams, to deliver cohesive end-to-end One Chase customer experiences.
- Prepare and deliver executive-ready updates with clear tradeoffs, risks, and recommendations.
Desired Qualifications
- Bachelor’s degree in marketing, communications, or a business-related field.
- Prior experience in a hub-based, centralized service, or shared-services model within a financial institution, with exposure to how multiple lines of business interact through a common customer layer.
- Demonstrated track record delivering initiatives in a highly regulated environment, including navigating risk, compliance, and operational oversight requirements.
- Proficiency with strategic planning frameworks and business modeling tools to support business case development and initiative prioritization.
- Knowledge and understanding of AI/AIO landscape and technology availability in relation to hub taxonomy and planning.
- Prior experience in consumer marketing across owned, earned, and paid channels.
- Proficiency in Adobe Acrobat, PowerPoint, and Excel.
About the company
JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.
Company Size
10,001+
Company Stage
IPO
Headquarters
New York City, New York
Founded
1799
Get referred to JP Morgan Chase
See people who can refer or advise you
Simplify's Take
What believers are saying
- Growth is broad-based: every JPMorgan division posted record revenue in the June 2026 quarter, and trading jumped 35%.
- Stock grants gained value: shares rose 21% in three months, valuing JPMorgan at $965 billion in August 2026.
- Tech teams are well funded: JPMorgan's nearly $20 billion yearly tech budget is the largest in banking.
What critics are saying
- AI is shrinking some teams: Dimon said in July 2026 that AI cut up to 40% of certain roles.
- Plan on five office days a week: JPMorgan ended hybrid schedules for all staff in early 2025.
- It is fighting the president in court: Trump sued JPMorgan for $5 billion in January 2026 over his closed accounts.
What makes JP Morgan Chase unique
- It ranks first in investment banking: JPMorgan earned 9.3% of global deal fees in the first half of 2026.
- It trains future CEOs: 10 Fortune 500 chiefs were JPMorgan alumni in September 2025, fifth-most of any employer.
- Its payments arm is a hidden giant: JPMorgan says it processes $12 trillion a day across 160-plus countries.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Health Insurance
- Flexible Work Hours
- Paid Sick Leave
- Paid Holidays