Account Services Coordinator

If you were in the Account Services Coordinator – NAM (Temporary) role now, here are some of the core activities you would be doing:

Executing against wholesale service level targets, including fulfillment rate, on-time delivery, and order fulfillment accuracy across accounts
Managing the wholesale orderbook across prebook, in-season, and replenishment orders, validating orders against available inventory and supply plans, and maintaining accurate order prioritization rules
Optimizing shipment timing and phasing to maximize fill rates while protecting inventory health and margin
Partnering with Wholesale Sales to manage account expectations, delivery windows, and orderbook changes
Translating demand and inventory plans into wholesale order fulfillment decisions, balancing competing priorities across accounts under supply constraints

Here are some of the things you could be working on in the future:

Developing and refining orderbook management practices that improve fill rate consistency and reduce fulfillment exceptions across wholesale accounts
Building deeper cross-functional partnerships with Demand Planning, Supply Planning, and Commercial teams to strengthen how the region anticipates and responds to supply constraints

Are you our next Account Services Coordinator - NAM?

You have a bachelor’s degree in business, Supply Chain Management, Operations Management, or a related field
You have 2+ years of experience in Allocation, Wholesale Operations, or a similar supply chain role
You have a solid understanding of orderbook management, including prebook, in-season, and replenishment order types
You have a working understanding of fill rate and service level optimization, and how inventory constraints affect order fulfillment
You have experience managing large volumes of orders across multiple accounts with strong attention to detail
You have strong Excel and data analysis skills, with the ability to investigate and resolve fulfillment issues
You are a clear and effective communicator, able to translate supply constraint trade-offs for commercial and planning partners
You collaborate effectively with cross-functional partners

Compensation:

The salary range for this role is: CAD$62,000 - CAD$81,000

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. 

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.  

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

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