Accor

Global hotel management, franchising, loyalty programs

Recepcionista

Hotel Guest ServicesConfirmed live in the last 24 hours

Full-timeLima, PeruNo salary listedIn-person

About the Job

Requirements

Professional technical or university-level qualification.
Studies in Hospitality and Tourism, Hospitality Administration or Tourism, Hotel Management, or a related area.
Intermediate proficiency in Office.
Intermediate proficiency in Excel.
Experience with Opera or Opera Cloud.
Advanced English proficiency.
One to two years of experience in the position or in similar roles.

Responsibilities

Provide guest service and assistance from arrival, including reservations, check-in, check-out, and billing.
Remain available to address guest requests.
Ensure compliance with brand standards and prioritize customers to provide a unique and memorable experience aligned with Accor's service culture.

Descripción del empleo

Tu desafío sera:

Otorgar un excelente servicio y atención al huésped desde el momento de su llegada con reservas, Check in, Check out y facturación mostrándose siempre disponible hacia cualquier requerimiento, asegurándose del cumplimiento de los estándares de la marca, colocando a los clientes en el "corazón" de todo lo que se lleva a cabo con el fin de ofrecerles una experiencia única e inolvidable, en línea con la cultura de servicios de Accor.

Requisitos

Profesional técnico o Universitariao
Estudios en: Hoteleria y Turismo, Administracion en Hoteleria o Turismo, Gestión Hotelera, etc.
Office a Nivel Intermedio
Excel nivel Intermedio
Sistema Opera / Opera Cloud
Idiomas: Inglés Avanzado
Experiencia: 01 a 02 años en la posición o en roles similares

Información adicional

Forma parte de un gran equipo, dentro de una de las grandes empresas para trabajar.

Cómo Postular:

Enviar tu CV a: eduardo.gonzalez@accor.com

Asunto: REF POSTULACIÓN RECEPCIONISTA

About the Company

Accor

Global hotel management, franchising, loyalty programs

Accor operates a global portfolio of hotel brands spanning economy to luxury, providing hotel management and franchising services in the travel and tourism sector. Its revenue comes from room bookings, food and beverage services, and management fees earned from franchised properties. The company runs a loyalty program called A Club to boost guest retention and engagement. Growth is aided by strategic acquisitions, such as Adoria for corporate catering solutions and a stake in Squarebreak for upscale villa rentals. Accor pairs global expertise with local knowledge to deliver consistent hospitality experiences at scale, while pursuing sustainability and positive impact on guests, communities, and the environment. The overall goal is to offer reliable, high-quality experiences across markets and to grow responsibly through responsible expansion and sustainable practices.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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