Strong verbal and written communication skills and organizational skills are required.
Responsibilities
Provide quality service to bank customers by telephone in an efficient and professional manner.
Sell appropriate products via telephone.
Research and resolve customer requests, including account maintenance, balance transfers, stop payments, and statement requests, and answer customer inquiries.
Receive and field incoming customer service calls.
Maintain knowledge and expertise in utilizing technology and the bank's numerous software packages.
Provides quality service by telephone to bank customers in an efficient and professional manner. Sells appropriate products via the telephone. Researches and resolves customer requests and answers customer inquiries with regard to account maintenance, balance transfers, stop payments, statement requests, ect.
Responsibilities:
Receives and fields incoming customer service calls.
Researches and resolves customer inquiries.
Responsible for knowledge and expertise in utilizing technology and numerous software packages used by WTNB.
Education & Experience:
High school diploma
Experience in sales
Strong verbal and written communication skills and organizational skills.
West Texas National Bank maintains a commitment to being an Equal Opportunity and Affirmative Action Employer. We ensure all qualified candidates are considered for employment without regard to race, religion, color, sex, pregnancy, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected classification under the law.