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St. Luke's University Health Network

Regional academic health network

Medical Assistant - Upper Bucks Orthopedics

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeNo salary listedIn-person

About the Job

Requirements

  • A high school degree or equivalent is required.
  • One year of clinical experience or graduation from a Medical Assistant program is required.
  • Current Basic Life Support or cardiopulmonary resuscitation certification through the American Red Cross or American Heart Association, or obtain it within 60 days of hire.
  • Ability to sit, stand, and walk for extended periods, up to eight hours at a time.
  • Ability to occasionally lift up to 25 pounds and push wheelchairs with patients weighing up to 325 pounds.

Responsibilities

  • Review and update patient medical records with recent test results and correspondence before appointments, and determine needed services in consultation with the provider.
  • Complete pre-charting of value-based care items up to five days before appointments and message the Care Team when warranted.
  • Prepare patients for examinations and escort them to exam rooms; record height, weight, and vital signs; update medications, allergies, personal, family, and social history; ask about smoking status and reason for visit; and assist with demographic information.
  • Provide other directed patient care services, keep exam rooms clean, maintain clinical supplies, clean and autoclave contaminated instruments, and administer injections or immunizations within state guidelines.
  • Communicate and coordinate with providers and the Care Team about hospital discharges, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, education on chronic conditions, labs or other testing, and specialist visits.
  • Attend departmental meetings, participate in department activities and problem resolution, and analyze current procedures.
  • Dispose of biohazardous and regular waste according to practice protocol.
  • Maintain vaccine temperature logs and inventory, order medical supplies such as vaccines and medications, dispose of expired sample medication, and stock rooms to par levels.
  • Perform administrative tasks such as check-in and check-out functions and opening and closing office procedures as needed.
  • Bring improvement suggestions to Practice Managers and Providers for consideration.
  • Participate in maintaining or improving quality improvement initiatives.
  • Complete a 30-, 60-, and 90-day onboarding checklist where applicable to confirm mastery of service-line skills, with acknowledgment by practice leadership or a provider when appropriate and records retained at the practice location.
  • Perform other related duties as assigned.

Desired Qualifications

  • Two years of experience in a similar healthcare setting is preferred.
  • Customer service experience is strongly preferred.

About the Company

St. Luke's University Health Network

Regional academic health network

St. Luke's University Health Network is a nonprofit academic health network serving eastern Pennsylvania and neighboring communities. The network operates hospitals, physician practices, urgent care, outpatient centers, home health, research, and health-professions education. It serves patients, families, clinicians, students, researchers, and communities across its regional footprint. Its operating model centers on integrated care, education, and research supported by systemwide clinical, technology, facilities, and administrative functions. Teams work across nursing, physicians, allied health, research, education, technology, facilities, administration, and patient access. Teams support coordinated daily delivery.

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