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Marsh

Global insurance brokerage and risk advisory

Human Resources Manager

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeToronto, ON, Canada

About the Job

Requirements

  • At least 4 years of relevant experience in human resources, alongside suitable qualifications.
  • Experience supporting colleagues and leaders in both the United States and Canada.
  • Ability to work independently with initiative, discretion, and tact.
  • Experience supporting managers with employee relations case management, including investigations.
  • Ability to coach managers at most levels through the employee lifecycle, including complex situations.
  • Experience supporting project or initiative implementation across a population of managers while recognizing broader business objectives.
  • Thorough understanding of United States and Canadian laws and regulations.
  • Advanced technical skills in the Microsoft Office Suite.

Responsibilities

  • Support client teams across the United States and Canada with a dedicated portfolio, and provide backup coverage for regional Human Resources Managers as needed.
  • Support and, as needed, lead the coordination, rollout, and delivery of human resources programs, while contributing to continuous process improvements.
  • Guide and support People Managers across the human resources portfolio, including performance management, colleague development, employee relations, succession planning, absence and leave management, change management, organizational effectiveness, compensation, benefits, total rewards, and the year-end process.
  • Support employee relations matters, including investigations, performance improvement processes, disciplinary actions, grievances, and appeals, engaging the Employee Relations Center of Excellence for advice and support.
  • Build relationships with functional teams, including Tax, Finance, Total Rewards, and Talent Acquisition, and support alignment between the People Function and business strategies.
  • Ensure regulatory and statutory obligations are met, including statutory and regulatory reporting requirements.
  • Consult with People Partners and Centers of Excellence to determine best practices, improve delivery methods, and account for country-specific nuances when guiding local implementation.

Desired Qualifications

  • Professional proficiency in both English and French.
  • Enthusiasm for learning new skills as needed.

About the Company

Marsh

Global insurance brokerage and risk advisory

Marsh helps organizations manage risk and obtain insurance by acting as a risk adviser and broker, placing coverage with multiple underwriters rather than from a single source. It has grown into a diversified professional services firm that includes Mercer, Guy Carpenter, and Oliver Wyman, all under one holding company. Unlike traditional brokers, Marsh combines risk transfer with advisory and consulting services across insurance, reinsurance, HR, and management consulting. Its goal is to lower clients’ financial risk and total cost of risk by offering integrated risk management and advisory solutions.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1871

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