Full-Time

People Compliance Analyst

Posted on 5/10/2024

Five9

Five9

1,001-5,000 employees

Cloud contact center solutions provider

AI & Machine Learning
Data & Analytics

Mid

San Ramon, CA, USA

Requirements
  • 3+ years of experience in HR Compliance or HR Generalist roles with implementing compliance responsibilities
  • Familiarity with SOX, SOC
  • Ability to engage in consultative approaches with all levels of management
  • Proficiency in multitasking and meeting deadlines with limited supervision
  • Experience leading large cross-functional projects
  • Familiarity with mandatory government reporting domestically
  • Strong understanding of people policies, governmental laws, and regulations
  • Excellent verbal, written, and presentation skills, capable of conveying complex ideas to various audiences
  • Ability to maintain strict confidentiality when handling sensitive information
  • Resourcefulness, organizational skills, and ability to multitask effectively
  • Analytical thinking and attention to detail
  • Proactive and self-initiating approach to facilitating change
  • Bachelor's degree or equivalent experience
Responsibilities
  • Identify and track laws and regulations affecting organizational policies, practices, and procedures
  • Ensure adherence to federal, state, and local employment regulations
  • Manage multiple People Compliance programs and projects
  • Lead projects to implement new legal requirements
  • Coordinate responses to internal and external compliance audits
  • Oversee regulatory compliance report filings
  • Maintain and update People Policies, Employee Handbook, and record retention schedules
  • Manage I-9, background verification adjudications, and labor law posting requirements
  • Handle other assigned duties as necessary

Five9 is a leading provider of cloud contact center solutions, offering a platform that integrates digital engagement, analytics, workflow automation, and practical AI to enhance customer experience. The Intelligent Cloud Contact Center is designed to be reliable, secure, compliant, and scalable, empowering businesses to increase productivity and achieve tangible business results.

Company Stage

IPO

Total Funding

$874.1M

Headquarters

San Ramon, California

Founded

2001

Growth & Insights
Headcount

6 month growth

7%

1 year growth

14%

2 year growth

28%