Sampling Manager

At Phillip Jeffries, we believe beautiful design begins with passion, integrity, and connection. What started in 1976 as a small family business with just ten grasscloths in a New Jersey garage has grown into a global luxury brand offering more than 1,000 wallcoverings to designers and architects around the world. Through decades of growth, our values remain the foundation of everything we do. We are committed to craftsmanship, creativity, and delivering exceptional experiences at every touchpoint.  

If you’re inspired by thoughtful design, meaningful relationships, and being part of a team that’s shaping extraordinary interiors, we invite you to apply for the Sampling Manager. The role would work onsite Monday – Friday 10:30am-7:30pm at our headquarters in Fairfield, NJ

What You Will Be Doing

Sampling Order Fulfillment

• Deliver exceptional service by meeting and surpassing internal and external customer expectations across all sampling functions
• Cultivate a culture of innovation and continuous improvement, where inefficiencies are eliminated and new ideas thrive
• Maintain pristine, showroom-worthy sample areas that reflect our commitment to excellence and inspire admiration
• Lead agile workforce planning—adjusting tasks in real time to match priorities and maximize productivity
• Monitor fulfillment costs (labor and shipping) to balance premium service with operational efficiency
• Drive process enhancements that reduce overhead while elevating service quality

Sampling Receiving

• Oversee the strategic movement of overstock—relocating surplus inventory to offsite locations and returning it to our Fairfield, NJ site when needed
• Confirm that all received items are placed in their correct overstock locations to maintain seamless accessibility and operational flow

Sample Inventory Control & Distribution Management

• Design and implement robust systems and audits to maintain top-tier inventory accuracy at Fairfield, NJ  
• Tackle the root causes of inventory discrepancies to drive lasting improvements
• Collaborate with Manufacturing and Design Production to address major variances swiftly and effectively
• Anticipate space needs and plan around site capacity to keep operations flowing smoothly
• Coordinate with Design Production to align vendor shipments with inventory planning
• Re-rank and reposition sampling items to support optimal distribution and accessibility

Sampling Supply Management

• Build a resilient supply network by partnering with Procurement to diversify vendor relationships and safeguard against disruptions
• Forecast supply needs with precision—keeping operations fully stocked while minimizing excess
• Create responsive systems to detect usage spikes and trigger timely replenishments
• Adjust purchasing strategies based on sales and order trends to maintain balance and agility
• Act as the central supply hub for remote facilities, ensuring every site receives what it needs, when it needs it

Leadership, Coaching, and Management

• Inspire a highly engaged sampling team through visionary leadership and a commitment to excellence
• Model trust, collaboration, and accountability—setting the tone for a high-performing culture
• Mentor and develop team members, encouraging growth and leadership at every level
• Embrace a mindset of curiosity and continuous learning, asking powerful questions and raising the bar for every role
• Clarify ownership of sampling functions so every stakeholder understands their impact
• Address performance and cultural alignment with clarity and compassion

What You Will Need

• A minimum of 5 years’ experience in logistics, fulfillment, or operations management
  • Prior exposure to high-volume environments (500+ orders/day) is highly desirable
• Proficiency in ERP, WMS, and shipping platforms to support seamless order flow and inventory accuracy
• Proven track record of team leadership, including direct management of staff and driving performance through mentorship and clear direction
• Familiarity with both local and international shipping processes
• Advanced Excel skills for data analysis, forecasting, and performance tracking
• A collaborative spirit and proven success working cross-functionally to drive communication and project execution
• Exceptional verbal and written communication skills
• Fluency in English (reading, writing, speaking) is required
• Bilingual proficiency (English/Spanish) is a strong plus

The Phillip Jeffries Experience  

At Phillip Jeffries, we believe exceptional work deserves exceptional care. Our commitment to creating a more beautiful world extends to how we support our team, offering thoughtfully designed benefits and meaningful perks that reflect our appreciation for your talent and time. 

Your Compensation Journey 

• Competitive salary wage ranging from $65,000 to $75,000, based on your experience and technical expertise 

• Annual bonus opportunity to reward your performance 

• Cost of Living increases that honor your growth and commitment 

• Generous retirement plan with an automatic company contribution of approximately 10 percent with no employee match required 

Health Benefits That Take Care of You 

• Comprehensive medical coverage with employee premiums as low as $40 per month 

• Coverage options for spouse, domestic partner, civil union partner, and family 

• Health Reimbursement Account (HRA) to offset medical expenses 

• Prescription, dental, and vision coverage to support whole-person wellness 

• Flexible Spending Accounts (FSAs) for healthcare and dependent care 

• Employee Assistance Program that supports your mental, financial, and physical well-being 

• Pet insurance for your four-legged companions 

Time to Recharge 

• 18 paid personal days each year to relax, recharge, or travel 

• Paid holidays including New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve 

• Additional paid time off during our annual company closure between Christmas and New Year’s 

• Earn extra paid time off by completing your annual wellness physical 

• Up to three paid days each year to give back through volunteer work 

Career Elevation 

• Structured onboarding with clear 30, 60, and 90-day milestones and continued training for long-term success 

Perks at Work 

• Exclusive   employee discount on Phillip Jeffries wallcoverings to elevate your home 

• Access to Working Advantage with discounts on travel, entertainment, and everyday purchases 

Phillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.