Account Executive·Confirmed live in the last 24 hours·
Full-timeEugene, OR, USA
About the Job
Requirements
Seven or more years of experience meeting and exceeding quota as an Account Executive or in another sales or customer service role.
Knowledge of market research, sales, and negotiating principles.
Prior experience working in a fast-paced, evolving environment.
Experience using Salesforce or similar customer relationship management tools to nurture, track, and report on leads.
Experience with or a desire to learn software-as-a-service sales.
Organizational skills and ability to multitask, prioritize, and work in a high-volume, fast-paced environment.
Ability to manage sensitive and critical client information.
Responsibilities
Work directly with customers by telephone and email to describe products and services and persuade prospects to purchase.
Educate customers on product offerings and services, explain pricing, and answer questions about solutions.
Follow up with customers promptly by telephone or email.
Identify customer issues and provide resolutions.
Meet monthly departmental revenue goals from sales activities while maintaining targeted customer satisfaction rates.
Build proficiency in products, services, and processes to improve sales effectiveness.
Maintain accurate daily records of sales activity in Salesforce.
Perform other duties as requested by management.
Desired Qualifications
An Associate degree or equivalent experience is preferred.
Previous sales experience is a plus.
POSITION OVERVIEW iHomefinder, located in Berkeley CA and part of the FRONTSTEPS family, was established in 2001 and is a leading national provider of real estate search technology and websites. To be successful in this role, you will need to have 7+ years of proven success in SaaS sales. This is a full-time remote position. The Account Executive III will work with real estate agents, agent teams and brokerages seeking to purchase iHomefinder products.
ESSENTIAL FUNCTIONS
Work directly with customers via telephone and email to describe products and services to persuade prospects to purchase
Educate customers on product offerings and services to improve their "online presence", explain pricing and answering their questions about our solutions
Follow up with customers via telephone or email in a timely manner
Identify customer issues and provide resolution to issues for our customers
Consistently meet departmental sales goals of monthly revenue generated from sales activities while maintaining targeted customer satisfaction rates
Continue to build your proficiency in our products, services, and processes to improve sales effectiveness
Maintain accurate daily record of sales activity in Salesforce
Performs other duties as requested by management
SKILLS & QUALIFICATIONS
7+ years of experience meeting and exceeding quota as an Account Executive, or in other sales/customer service role
Knowledge of market research, sales and negotiating principles
Prior experience working in a high paced, evolving environment
Strong customer focus
Experience using Salesforce or similar CRM tools to nurture, track and report on lead
Experience with or a desire to learn software-as-a-service sales
Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced environment
Ability to manage sensitive and critical client information
Previous sales experience is a plus
Supervisory Responsibility This position has no supervisory responsibilities.
Work Environment This job operates in a remote work setting. Occasional meetings at FRONTSTEPS / iHomefinder facilities may be required. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners.
Travel Travel is not required for this position.
Physical Demands While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with arms and hands.
Education
An Associate degree or equivalent experience is preferred
Compensation This position is a full-time position based onsite at the Eugene, OR headquarters and pays an annual salary of $65,000 with an OTE of $125,000. _____________________________________________________________________________________ Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.