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Restano

Trade Manager - Plumbing

Plumbing & PipefittingUpdated on Nov 10
Full-timePlum, PA, USA

About the Job

Requirements

  • At least 3 years of management experience in residential plumbing.
  • Ability to support team members' personal and professional growth.
  • Dedication to providing homeowners with high customer satisfaction.
  • Strong leadership skills and a record of achieving business goals.
  • Detail orientation and ability to multitask.
  • Presentation skills and comfort speaking to groups.
  • Confident and decisive communication in a fast-paced, goal-driven environment.
  • Proficiency with computers and Microsoft Office applications, including Excel, Word, and PowerPoint.

Responsibilities

  • Lead, manage, and mentor a team of Plumbing Technicians.
  • Foster a culture of quality, accountability, and continuous improvement.
  • Drive division performance through goal-setting, reporting, and team development.
  • Collaborate with sales and marketing teams to increase service opportunities and customer retention.
  • Partner with operations, dispatch, and customer service teams to streamline processes.
  • Improve efficiency through scheduling, workflow improvements, and technician performance tracking.
  • Serve as the go-to expert on residential plumbing installations.
  • Stay current with industry standards, regulations, and emerging technologies.
  • Ensure high service quality and responsiveness.
  • Handle escalated customer concerns professionally and with care.

About the Company

Company size
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Total funding
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