Lead Interface Engineer

Job Posting Title:

Lead Interface Engineer

----

Hiring Department:

Dell Medical School

----

Position Open To:

All Applicants

----

Weekly Scheduled Hours:

40

----

FLSA Status:

Exempt from FLSA

----

Earliest Start Date:

Immediately

----

Position Duration:

Expected to Continue

----

Location:

AUSTIN, TX

----

Job Details:

General Notes

The Lead Interface Engineer serves as the senior technical and operational lead for enterprise healthcare interoperability and a key execution partner to the Director, Biomedical Systems & Enterprise Interoperability, translating Enterprise Decision Intelligence Architecture (EDIA) strategy and governance into executable technical plans, standards, and solutions. The role leads the design, implementation, support, and continuous improvement of integrations across Epic, clinical, operational, device, data, and third-party systems; identifies cross-platform dependencies and operational impacts; coordinates complex technical work; mentors engineers; and drives issues to resolution. Operating beyond the scope of an individual interface developer, the position provides technical leadership, independent judgment, and cross-functional influence to advance enterprise interoperability and support the evolving technology needs of Dell Med and the developing medical complex.

Responsibilities

Enterprise Decision Intelligence Architecture (EDIA) Execution & Technical Leadership

• Serves as the Director’s primary technical execution partner for EDIA development and implementation.
• Translates EDIA strategy, governance, architecture, and priorities into actionable roadmaps, standards, workstreams, and deliverables.
• Coordinates EDIA execution across interoperability, Epic, data and analytics, digital, infrastructure, security, Biomedical Systems, Clinical Third-Party Applications, and vendors.
• Develops and maintains integration views, dependency maps, data flows, interface inventories, technical standards, and decision records.
• Identifies architectural gaps, technical debt, operational risks, integration constraints, and opportunities to improve interoperability and enterprise data flow.
• Brings operational awareness to architectural decisions by evaluating patient safety, security, supportability, monitoring, downtime, testing, lifecycle, vendor, and resource impacts.
• Drives EDIA initiatives from concept through implementation and measurable outcomes.
• Provides concise technical assessments, estimates, recommendations, risks, dependencies, and escalation needs to support governance and executive decisions.
• Represents Enterprise Interoperability in technical working sessions and cross-functional forums, escalating strategic or governance decisions as appropriate.
• Develops competency in data governance and trust disciplines, including ownership, stewardship, lineage, data quality, access, privacy, security, compliance, and responsible data use.
• Partners with Cybersecurity, Privacy, Compliance, Internal Audit, Enterprise Architecture, and other governance functions to translate requirements into practical interoperability controls.
• Builds leadership, facilitation, governance, and cross-functional decision-making capabilities while maintaining accountability for EDIA technical execution.

Interface Architecture, Development & Engineering

• Leads the design, development, implementation, and maintenance of complex Epic, HL7, API, file-based, and other healthcare interoperability solutions.
• Translates clinical, operational, business, and technical requirements into scalable interface designs and specifications.
• Leads peer review of interface designs, mappings, routing, transformations, error handling, monitoring, and deployment approaches.
• Establishes engineering standards for development, testing, documentation, configuration management, deployment, and production support.
• Troubleshoots complex interface and data-flow issues across Epic, integration platforms, networks, third-party applications, and vendor systems.
• Develops and promotes reusable integration patterns that reduce unnecessary complexity and align with enterprise architecture and governance standards.

Technical Delivery Leadership & Cross-Team Coordination

• Provides day-to-day technical leadership for enterprise interoperability projects and integration workstreams.
• Translates complex initiatives into sequenced work packages, dependencies, and coordinated engineering activities.
• Leads technical discovery, design, readiness, troubleshooting, and go-live activities.
• Coordinates with Epic, Infrastructure, Information Security, Clinical Third-Party Applications, Biomedical Systems, data and analytics teams, and vendors to resolve dependencies and delivery risks.
• Tracks technical milestones, risks, issues, decisions, and dependencies and provides clear recommendations to project leadership.
• Provides constructive challenge when designs, timelines, or changes create unacceptable patient-safety, security, operational, supportability, or architectural risk.
• Serves as a technical escalation point and drives complex, cross-domain issues to clear ownership and resolution.

Operational Reliability, Upgrades & Production Readiness

• Provides senior technical oversight for interface health, monitoring, incident response, error management, and recurring-problem analysis.
• Assesses interoperability readiness and impact for Epic upgrades, infrastructure maintenance, integration-platform changes, and third-party releases.
• Leads interface regression testing, technical validation, deployment readiness, rollback planning, and post-production validation.
• Provides technical assessment and recovery recommendations during patient-safety, security, downtime, and other high-impact production events.
• Ensures monitoring, support ownership, runbooks, escalation paths, and vendor dependencies are established before integrations transition to operations.
• Partners with platform and system administrators and Epic Platform Operations on environment, release, change, and operational dependencies.

Mentoring, Standards & Organizational Development

• Mentors engineers and analysts in Epic Bridges, interoperability, troubleshooting, interface design, testing, documentation, and operational practices.
• Promotes cross-training, knowledge sharing, technical documentation, and reduction of single points of dependency.
• Supports development of team engineering standards, reusable templates, design-review practices, operational metrics, and continuous-improvement initiatives.
• Demonstrates technical leadership through accountability, prioritization, conflict resolution, communication, influence, governance discipline, and development of others while remaining an individual contributor.
• Assists the Director with technical capability planning, skill-gap identification, interview participation, onboarding, and development of a scalable EDIA operating model, including exposure to the Trust & Governance capability and its analyst operating model.

Additional or Periodic Functions

• Participate in vendor evaluations, demonstrations, technical due diligence, and architecture assessments.
• Support disaster recovery, business continuity, and downtime testing for interoperability services and connected systems.
• Perform targeted data-flow analysis and recommend improvements to data quality, routing, observability, and integration processes.
• Provide backup technical leadership for critical interoperability initiatives or operational events as assigned.
• Participate in enterprise planning activities related to future clinical technology, medical-complex development, Biomedical Systems, and connected-device interoperability when integration expertise is required.

Knowledge, Skills & Abilities

Enterprise Technical Leadership

• Provides advanced individual-contributor leadership through technical credibility, independent judgment, governance discipline, and accountability for enterprise interoperability execution.
• Influences technical decisions and delivery across teams without formal people-management authority.
• Distinguishes tactical, architectural, operational, patient-safety, security, and governance issues and escalates strategy, policy, and governance decisions to the appropriate leaders.

Healthcare Interoperability & Architecture

• Strong knowledge of Epic Bridges, HL7, and healthcare interface concepts, integration engines, APIs, file-based integrations, interface monitoring, and production support.
• Ability to understand end-to-end data flow across Epic, enterprise integration platforms, clinical applications, devices, infrastructure, security boundaries, and analytics/data platforms.
• Ability to translate enterprise architecture concepts into practical technical implementation.

Operational Awareness & Problem Solving

• Anticipates downstream operational impacts and considers reliability, supportability, patient safety, security, testing, downtime, monitoring, and lifecycle needs.
• Diagnoses complex integration problems, organizes ambiguous information, identifies root causes, and develops practical options and recommendations.
• Maintains composure and provides clear technical leadership during high-impact incidents or time-sensitive delivery situations.

Project & Delivery Leadership

• Plans and organizes complex technical work, identifies dependencies and risks, and drives assigned workstreams to completion.
• Communicates status, risks, decisions, and recommendations clearly to technical, operational, project, and leadership audiences.
• Balances hands-on engineering responsibilities with technical leadership and enterprise execution responsibilities.

Collaboration & Development of Others

• Builds productive relationships across Epic application teams, Infrastructure, Information Security, Clinical 3rd Party Applications, Biomedical Systems, data/analytics, vendors, and other enterprise stakeholders.
• Mentors engineers, shares knowledge, provides constructive technical feedback, and helps raise the overall capability of the interoperability team.
• Demonstrates technical leadership through accountability, prioritization, communication, influence, governance discipline, and development of others while remaining an individual contributor.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, Health Informatics, or a related field and at least six (6) years of relevant experience in healthcare interoperability, interface development, integration engineering, or related enterprise technology work.
• At least 4 years of experience developing or supporting interfaces in an Epic environment.
• At least 4 years of hands-on experience with Epic Bridges.
• Demonstrated experience designing, developing, testing, implementing, and supporting complex healthcare interfaces in production environments.
• Demonstrated experience leading technical workstreams, complex interface projects, design discussions, troubleshooting efforts, or cross-functional technical initiatives.
• Experience coordinating across application, infrastructure, security, vendor, clinical/operational, or other technical teams.
• Experience with production support, incident troubleshooting, interface monitoring, change/release readiness, and end-to-end testing.
• Demonstrated ability to communicate technical risks and recommendations clearly and to exercise appropriate influence and constructive pushback in cross-functional discussions.

Preferred Qualifications

• 6+ years of experience in healthcare interoperability, interface development, or healthcare IT.
• Experience leading complex healthcare interoperability initiatives across multiple applications, platforms, or technical teams.
• Experience with InterSystems Health Connect, Ensemble/IRIS for Health, or another enterprise healthcare integration engine.
• Experience with FHIR, RESTful APIs, JSON, XML, SFTP/MFT, Direct messaging, or other modern interoperability methods in addition to HL7 v2.
• Experience contributing to enterprise integration architecture, interoperability governance, platform strategy, technical standards, or target-state architecture development.
• Experience supporting data/analytics, decision intelligence, data platform, digital health, biomedical/device integration, or enterprise API initiatives.
• Experience with Epic upgrades, interface regression testing, Data Courier concepts/pathways, environment strategy, or cross-platform release/change processes.
• Experience mentoring technical staff or serving as a technical lead, project lead, or architecture lead.
• Experience or demonstrated interest in data governance, data provenance/lineage, data access management, data quality/trust, privacy, security, regulatory compliance, audit support, or related enterprise governance disciplines.
• Experience translating technical, security, regulatory, compliance, or governance requirements into operational controls, technical standards, evidence, and measurable outcomes.

Licenses, Registrations or Certifications

Required:

• Epic Bridges certification, accreditation, or current equivalent Epic interface-development credential.

Preferred:

• Additional Epic interoperability, technical, or cross-platform certification/accreditation.
• InterSystems Health Connect / IRIS for Health certification or formal training.
• Project Management Professional (PMP), ITIL Foundation, SAFe, or comparable credential.

Salary Range

$107,114 + depending on qualifications

Working Conditions

• Standard office and remote-work technology.
• Repetitive use of a keyboard and computer workstation.
• Participation in scheduled after-hours maintenance, upgrade, go-live, or incident support as operationally required.

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

----

Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

----

Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. This position has the option to elect the Optional Retirement Program (ORP) instead of TRS, subject to the position being 40 hours per week and at least 135 days in length.

----

Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

----

Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

----

Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

----

Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

----

E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

----

Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.