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Two95 International

Monitoring Analyst

IT OperationsConfirmed live in the last 24 hours
Full-timeSacramento, CA, USANo salary listed

About the Job

Requirements

  • At least 3 years of IT experience in production support, monitoring, operations, or a related role.
  • Strong experience using SQL for data analysis and reporting.
  • Hands-on experience with Tableau dashboards and reporting.
  • Ability to work independently in a shift-based environment, including graveyard shifts.
  • Willingness to relocate to Sacramento, California.
  • Excellent verbal and written communication skills.

Responsibilities

  • Monitor production systems and applications to ensure optimal performance and availability.
  • Review, investigate, and escalate system alerts and incidents as needed.
  • Analyze system health metrics and identify trends or potential issues.
  • Develop and maintain reports and dashboards using Tableau.
  • Use SQL to extract, analyze, and validate data.
  • Collaborate with cross-functional teams to resolve production issues.
  • Prepare executive-level reports and summaries on system performance and operational health.
  • Participate in shift coverage, including evening, overnight, and weekend rotations as required.

Desired Qualifications

  • Experience with Splunk for monitoring, alerting, and log analysis.
  • Knowledge of incident management and production support processes.
  • Familiarity with ITIL practices and service management tools.

About the Company

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Total funding
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