Q

QIMA

Quality control, auditing, testing, and compliance

Technical Manager

Validation, Compliance & Quality SystemsConfirmed live in the last 24 hours
Full-timeBotucatu, State of São Paulo, BrazilR$8k /moHybrid

About the Job

Requirements

  • A completed higher-education degree in Food Engineering, Chemical Engineering, Veterinary Medicine, Animal Science, Biology, or a related field.
  • Postgraduate education in Food Safety or a related field.
  • At least 3 years of experience in food industries, working in Quality Assurance.
  • Experience managing certifications and standards related to Food Safety, including GFSI standards, IFS Progress, BRCGS Start!, and similar programs.
  • Practical experience in Quality Assurance.
  • Knowledge of Microsoft Office.
  • English language proficiency.
  • Spanish language proficiency.
  • Specific technical knowledge of the area of work.
  • Knowledge of Quality Management Systems.
  • Knowledge of audit procedures and techniques.
  • Experience managing Food Safety certifications and programs.
  • Experience managing teams and projects.
  • Experience defining, monitoring, and managing KPIs.
  • Knowledge of operating systems related to the role.

Responsibilities

  • Technically manage second-party audit protocols and/or inspections with stakeholders.
  • Manage the department's internal technical team.
  • Support planning technical resources for projected deliverables.
  • Provide technical support to teams conducting audits and inspections.
  • Manage client relationships by providing technical support and clarification.
  • Conduct and/or monitor audits, inspections, and technical supervision.
  • Develop and deliver technical training to qualify and maintain the qualifications of auditors, inspectors, and reviewers.
  • Manage actions addressing internal nonconformities and complaints.
  • Approve and qualify new auditors, inspectors, and reviewers, and monitor the maintenance of their qualifications.
  • Evaluate and sign technical responses to clients in cases of contestation.
  • Critically review Quality Management System documents related to second-party activities.
  • Prepare and technically review checklists and audit and inspection protocols.
  • Provide technical support to auditors and inspectors while they perform assignments.
  • Participate in preparing and revising quality procedures, client protocols, and CPOs.
  • Identify the team's training and development needs and promote the necessary training.
  • Conduct audits, inspections, and technical reviews according to protocol requirements.
  • Evaluate and decide on the granting, issuance, maintenance, extension, suspension, and cancellation of conformity letters, as applicable.
  • Define competency requirements for professionals under the manager's supervision.
  • Act as the interface between the Technical Department and other QIMA areas.
  • Support the development and maintenance of the Quality Management System.
  • Participate in developing new protocols and adapting processes to obtain new accreditations.
  • Ensure documentation and training related to assigned protocols remain up to date.
  • Support Marketing in preparing technical materials and participating in events.
  • Prepare and approve purchase requests related to departmental costs.
  • Protect the confidentiality of client and QIMA information.
  • Stay up to date with applicable policies, procedures, work instructions, legislation, and requirements for assigned scopes.
  • Participate in meetings and training as needed.
  • Work in accordance with QIMA's values and principles and contribute to strengthening the brand.
  • Perform related duties as needed by the area.
  • Be available for travel.

Desired Qualifications

  • Organize work and manage time effectively.
  • Communicate technical information verbally and in writing.
  • Lead and manage teams.
  • Manage remote teams.
  • Manage and monitor projects.
  • Apply business acumen.
  • Focus on results.
  • Provide excellent customer service and build client relationships.
  • Negotiate and resolve conflicts.
  • Work effectively as part of a team.
  • Apply logical and critical thinking.
  • Maintain emotional control.
  • Demonstrate resilience.
  • Make decisions.

About the Company

QIMA

Quality control, auditing, testing, and compliance

QIMA provides quality control and compliance services to brands, retailers, and importers. It offers inspection, auditing, and testing to ensure product safety, supplier performance, and regulatory compliance across manufacturing facilities worldwide. The services translate into real-time supply chain intelligence that helps clients monitor and improve quality and ESG-related outcomes, with fees-based revenue supported by accreditation from regulatory bodies and international standards. Unlike firms that offer only one aspect of QA, QIMA combines multiple assurance activities with a trusted, accredited framework and simple, client-focused service to give end-to-end visibility and control over supplier performance. The company’s goal is to help clients produce trustworthy products while prioritizing client satisfaction, integrity, and simplicity in operations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Hong Kong
Founded
2005

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