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EliseAI

Builds AI agents for housing and healthcare teams

AI Engagement Manager - Institutional Owners, Housing

Customer SuccessConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • At least 5 years of experience in asset management (real estate preferred), consulting, or client strategy within a technology or startup environment.
  • Strong executive presence and the ability to advise clients on business transformation initiatives.
  • An analytical mindset and the ability to turn insights into strategic recommendations.
  • Interest in emerging technology and passion for the real-world impact of artificial intelligence.
  • Comfort with ambiguity and eagerness to build playbooks and processes from scratch.
  • Ability to prioritize effectively and get things done.
  • Willingness to work in person at the office 4–5 days a week.

Responsibilities

  • Own a portfolio of high-value and complex accounts, identifying opportunities to deepen adoption and deliver measurable return on investment.
  • Lead data-driven conversations that tie artificial intelligence performance to client key performance indicators and long-term objectives.
  • Build and maintain trusted relationships with senior executives and ownership stakeholders, aligning artificial intelligence strategy with portfolio objectives.
  • Develop executive-facing materials, including performance reviews, return-on-investment analyses, and strategic recommendations, to communicate business impact and guide client decision-making.
  • Create and present success stories to enable Sales, Marketing, and Product teams with data-backed client insights and case studies.
  • Guide clients through implementation, aligning on business goals and ensuring quick time-to-value.
  • Design repeatable strategies to support product rollout and long-term success across customer types.
  • Provide structured feedback to Product, Engineering, and Operations to continuously improve the platform.

Desired Qualifications

  • Real estate asset management experience.

About the Company

EliseAI

Builds AI agents for housing and healthcare teams

EliseAI builds AI agents that handle routine conversations and administrative work for housing operators and medical practices, connecting customer requests to business workflows. Its EliseCRM platform brings property teams' prospect and resident conversations into shared profiles, calendars, and task queues. The assistants answer calls and messages, schedule apartment tours or patient appointments, and keep staff informed when an interaction needs human attention. Customers buy access to its software and connect it to property management systems, medical records, and scheduling tools used by their teams. EliseAI was founded in 2017 and is headquartered in New York City.

Company size
501-1,000
Company stage
Series F
Total funding
$741.9M
Headquarters
New York, NY
Founded
2017

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