Sales / Administrative Assistant
Guild Garage Group
Sales / Administrative Assistant
Guild Garage Group
Private equity buy-and-build for garage doors
Meridian, ID | Full-Time | $22–$25 per hour, depending on experience
Department: Sales / Operations
Reports To: Sales Manager
Action Garage Door is seeking an organized, detail-oriented Sales / Administrative Assistant to help move customer orders smoothly from sale through installation.
In this role, you’ll support our sales team with order processing, purchasing, and customer communication. You’ll work closely with residential customers, builders, vendors, and our Installation Coordinator to ensure orders are accurate, materials are available, and jobs are ready for scheduling.
If you enjoy keeping details organized, solving problems, and helping customers and teammates succeed, we’d like to hear from you.
Sales Support & Order Management
Support sales representatives with estimates, data entry, customer information, and order processing.
Enter and maintain accurate sales orders, job details, and customer records in ServiceTitan.
Review measurements, product selections, and specifications for completeness and accuracy.
Resolve missing information with sales representatives and track orders through the sales and procurement process.
Purchasing & Product Coordination
Prepare and submit purchase orders for garage doors, openers, hardware, and related materials.
Work with vendors and manufacturers to confirm pricing, availability, order details, and lead times.
Track outstanding orders and proactively address delays or discrepancies.
Verify that materials match customer selections and job specifications.
Coordinate with purchasing and warehouse teams to confirm material availability and expected delivery dates.
Customer & Builder Communication
Keep residential customers and builders informed about order status, anticipated delivery dates, and installation readiness.
Coordinate project requirements and construction timelines with builders.
Respond professionally to questions and concerns, escalating issues when needed.
Communicate customer requests, order changes, and potential delays to the sales team.
Installation Readiness
Partner with the Installation Coordinator to ensure materials, job details, and customer information are complete before scheduling.
Communicate product availability, expected delivery dates, and job readiness.
Help resolve discrepancies that could delay installation and support a smooth handoff from sales to installation.
This role supports installation readiness. Installer scheduling and crew dispatch remain with the Installation Coordinator.
Experience in sales administration, order processing, purchasing, or customer service preferred.
Garage door, construction, building materials, or home services experience is a plus.
Strong organizational skills and attention to detail.
Ability to manage multiple orders, deadlines, and customer requests.
Clear, professional written and verbal communication.
Comfort using Microsoft Office, CRM software, and order management systems.
ServiceTitan experience preferred, but not required.
A proactive approach to problem-solving and the ability to work independently while collaborating across teams.
$22–$25 per hour, depending on experience.
Full-time employment.
Opportunities for professional growth and advancement.
A supportive, team-oriented work environment.
The opportunity to contribute directly to Action Garage Door’s continued growth.
At Action Garage Door, communication, accountability, and teamwork help us deliver an exceptional customer experience. We’re looking for someone who takes ownership, follows through, and keeps the details on track.
Ready to put your organizational skills to work? Apply today!
Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Action may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.
*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.
By submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting-related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. All messages are related to employment opportunities and recruiting activities.
Pay Range 22 - 25 USD
Private equity buy-and-build for garage doors
Guild Garage Group buys and partners with leading local residential garage door service providers across the United States, building a national network of garage door repair, replacement, and installation companies. It uses a buy-and-build strategy, acquiring established regional leaders and providing centralized back-office resources (HR, payroll, marketing) while letting local owners keep management and a portion of ownership, enabling ongoing distributions and a potential second exit. The network shares best practices and scales through centralized services to improve efficiency and consistency. The goal is to become the national leader in residential garage door services by leveraging scale and a coordinated network.
Explore more opportunities at Guild Garage Group