REO Title Coordinator
About the job
- Preferred experience in mortgage servicing, Real Estate Owned operations, title review, foreclosure, or a related field.
- Strong attention to detail and organizational skills.
- Ability to manage multiple priorities while meeting deadlines.
- Proficiency with Microsoft Office applications and servicing systems.
- Strong verbal and written communication skills.
- Analytical thinking and problem-solving ability.
- Accuracy and attention to detail.
- Time management and prioritization.
- Collaboration and teamwork.
- Adaptability and a continuous-improvement mindset.
- Customer service orientation.
- Verify foreclosure deed recordings through BKFS and other approved systems, enter recording information accurately, and maintain supporting documentation.
- Research and input tax information using online tax resources, tax certificates, and servicing systems; validate tax details and resolve discrepancies.
- Enter title data into company systems and follow up with vendors and internal stakeholders to ensure timely submission of title reports.
- Maintain complete and accurate records across all systems and review data for consistency, completeness, and compliance with company requirements.
- Analyze title-related information accurately and complete tasks within established timelines and service-level expectations.
- Provide operational support to internal business partners by responding to requests, providing status updates, and assisting with title-related inquiries.
- Assist in identifying process improvements that enhance turnaround times and reduce operational delays.
- Partner with management to document, communicate, and implement policy and procedure changes.
- Monitor workflow queues and prioritize assignments based on business needs and deadlines.
- Coordinate with vendors, attorneys, county recording offices, and tax authorities when necessary.
- Escalate issues that may impact timelines, compliance requirements, or service delivery.
- Participate in training initiatives and support process documentation efforts.
- Perform other duties and special projects as assigned.
- Experience in mortgage servicing, Real Estate Owned operations, title review, foreclosure, or a related field.
About the company
Selene provides mortgage loan servicing and resolution for residential portfolios, handling performing, re-performing, and high-touch special servicing for distressed loans with agency approvals. It is an approved servicer for FHLMC, FNMA, GNMA, VA, and USDA, and is one of only two GNMA single-family master servicers and approved sub-servicers. Its services include loss-mitigation strategies backed by proprietary technology and individualized client management for a diverse client base such as banks, investors, REITs, private equity, hedge funds, GSEs, and government agencies. The goal is to help clients efficiently service and resolve mortgage portfolios while reducing losses through scalable capacity and data-driven, personalized service.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Houston, Texas
Founded
2004
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Simplify's Take
What believers are saying
- Jocelyn Martin-Leano and Doug Whittemore joined in 2026 to accelerate growth.
- Selene hired Travell Brown and Duwaine Thomas, reinforcing loss mitigation and servicing execution.
- Borrower delinquencies rose through Q2 2025, expanding work for Selene's special servicing.
What critics are saying
- Milam v. Selene Finance reached Seventh Circuit briefing in 2025, exposing FDCPA liability.
- Corbett v. Selene Finance filed July 21, 2026, adds fresh consumer-credit litigation.
- Mortgage-servicing complaints can trigger state AG scrutiny and client churn within twelve months.
What makes Selene unique
- Selene Finance combines servicing, diligence, and title under one mortgage platform.
- Fitch upgraded Selene's RMBS servicer ratings to RPS2- on October 31, 2025.
- Selene Cares+ digitizes borrower assistance with microsites, videos, and on-demand modules.
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Benefits
Paid Time Off
Medical, Dental &Vision
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Paid Holidays
Company paid Life Insurance
401(k) Company Match
Growth & Insights and Company News
6 month growth
13%1 year growth
13%2 year growth
13%Selene Finance unveils first phase of its borrower assistance campaign. Feb 09, 2026 Selene has launched the first phase of its Selene Cares+ campaign, introducing enhanced digital tools and educational resources designed to improve borrower communication and engagement during times of financial hardship Selene Finance LP has launched the first phase of Selene Cares+, a borrower assistance campaign aimed at streamlining communications and providing clearer, more accessible support for customers navigating financial challenges. The initial rollout centers on enhanced digital outbound communications designed to deliver educational, informative content that borrowers can access on demand - 24 hours a day, year-round. These resources include customized microsites, animated videos, and educational modules, enabling customers to learn at their own pace and revisit material as needed to better understand the options relevant to their financial situation. According to Joe Davila, CEO of Selene Holdings, the campaign responds to common hurdles borrowers face during periods of financial stress, particularly when confusion or incomplete information can impede engagement. "Borrowers are often overwhelmed during periods of financial stress, and confusion or lack of information can become a barrier to meaningful engagement," said Davila. "Selene Cares+ reflects our commitment to meeting customers where they are, with clarity, empathy, and transparency. This program is about creating confidence through understanding and ensuring borrowers know we are here to help." Selene's leadership underscores that the digital experiences go beyond traditional servicing communications by delivering consistent messaging tailored to individual circumstances. Engagement with these tools is measurable and continuously refined to ensure relevance and effectiveness. Get the NMP Daily Essential stories, every weekday. Future phases of the initiative promise expanded content, improved personalization, broader communication channels, and additional self-service capabilities, reinforcing Selene's commitment to proactive borrower engagement throughout the customer journey. "I've helped build borrower communication programs before, but Selene Cares+ takes this concept to an entirely new level," said Douglas Whittemore, chief strategy and growth officer of Selene. "This isn't about sending messages - it's about breaking down barriers to communication and addressing the negative perceptions that sometimes prevent borrowers from engaging. By giving borrowers the ability to learn on their own terms, through intuitive digital experiences, we create a more informative and comfortable path for them to reach out when they're ready to take the next step."
Selene, a provider of industry leading loan servicing, diligence and title solutions, today announced the appointments of Jocelyn Martin-Leano as President, Selene Finance and Doug Whittemore as Chief Strategy and Growth Officer for all Selene Holdings' business lines, effective immediately.