Operations/Service Manager
About the job
- At least 3 years of retail management or store operations experience at an off-price, big-box, specialty, or medium-to-large multi-unit retail organization.
- Ability to work a flexible schedule, including early mornings, nights, weekends, and holidays as required.
- Ability to lift and move boxes weighing up to 40 pounds.
- Experience utilizing scheduling and reporting computer software.
- Ability to travel from time to time.
- Lead the Customer Service and Cashier teams while driving compliance with company policies and standards, safekeeping of company funds and property, asset protection, sales, and record-keeping procedures.
- Provide guidance to Customer Service Supervisors to ensure customer service expectations are met and customer flow at the registers is smooth.
- Manage the overall execution of operations and receiving standard operating procedures.
- Lead the overall receiving process, including transfers, debits, damages, and chargebacks, and partner with the Receiving Supervisor to maintain inventory accuracy.
- Act as the Manager on Duty and set the leadership example for customers and associates while driving store results.
- Support the Store Manager and others with staffing, sourcing, interviewing, training, and succession planning.
- Assist in managing other store operations areas as needed.
- Communicate effectively with the District and Regional Management teams.
About the company
Burlington Stores offers brand-name clothing, home decor, and other goods at steep discounts through an off-price model. It buys excess inventory from manufacturers and other retailers and sells these items in its stores and online at reduced prices. The brand differentiates itself with a wide assortment, a loyalty program, gift cards, and a commitment to social responsibility and community initiatives. Its goal is to deliver substantial savings to budget-conscious shoppers while expanding reach across both physical stores and e-commerce, all while maintaining quality and value.
Company Size
10,001+
Company Stage
IPO
Headquarters
Greensboro, North Carolina
Founded
1923
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Simplify's Take
What believers are saying
- August 27, 2026 revenue rose 11% and comparable sales climbed 2%.
- Fiscal 2026 adjusted EPS guidance increased to $11.77-$11.97 after strong second-quarter results.
- September 2026 openings in Texas, Idaho, and Virginia show accelerating store expansion.
What critics are saying
- August 27, 2026 guidance includes $55 million tariff refunds, masking underlying margin quality.
- September 6, 2026 wage class action attacks meal-break practices across Texas, California, New York.
- Philadelphia HQ relocation from 2028 adds execution risk and $370 million capital drag.
What makes Burlington Stores unique
- Burlington’s off-price model still leverages brand inventory at up to 60% off.
- Michael O'Sullivan says 115 net new stores target fiscal 2026, sustaining footprint gains.
- Philadelphia HQ move to 3151 Market Street signals long-term scale and recruiting ambition.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Paid Vacation
Paid Sick Leave
Paid Holidays
401(k) Retirement Plan
401(k) Company Match
Growth & Insights and Company News
6 month growth
↑ 20%1 year growth
↑ 20%2 year growth
↑ 20%New unique beauty shop opens in Ceres and other openings around town. Updated September 29, 2026 11:05 AM Gift Article Ceres residents have a handful of new shopping options, all opened in the last month. Most notable is a unique new beauty store with sought-after brand names and products. Leaning into Korean beauty and skincare, this store is the only one of its kind in the region. Luxa Beauty & Cosmetics opened Sept. 19 at 1420 E. Hatch Road. "Ceres is a beautiful town, and it doesn't have anything like this. This is a growing town with good people, and we wanted to offer something locally so that customers wouldn't have to go all the way to Modesto to shop," owner Bashar Mohsen said. With popular Korean beauty brands including Medicube, Biodance, Mixsoon, Abib and many others, the store also stocks cosmetics, fragrances, beauty tools and accessories. Mohsen said Luxa carries many brands not offered at big-box beauty stores like Sephora and Ulta. He said some standout products that have been popular are the TIRTIR cushion foundations, the Dr. Althea 345 Relief Cream, makeup from Rhode and fragrances from Match. Mohsen has a background in the beauty supply business and decided to open the store with a deep knowledge of popular brands and trending products. "Korean skincare is a trend, but it is popular because the products are very good and people love them," he said. He is often at the store, and he and his staff are very hands-on when making recommendations and listening to customer requests. Luxa Beauty & Cosmetics is open daily from 9 a.m. to 9 p.m. Just a few doors down, Burlington has opened at 1450 E. Hatch Road. Formerly known as Burlington Coat Factory, the store has pivoted from mostly outerwear to offer clothing, home decor, shoes, accessories and beauty products. The store opened Sept. 25 in the space formerly occupied by the 99 Cents Only store, which had been vacant since April 2024 after the chain filed for bankruptcy. This is the fifth Burlington store in Stanislaus County, joining two in Modesto and one each in Riverbank and Turlock. This is the first location in Ceres, and it is open 9 a.m. to 11 p.m. Sunday through Thursday and until midnight on Friday and Saturday. On Sept. 12, Bath & Body Works opened at 1633 E. Hatch Road in the shopping center anchored by Crunch Fitness, Grocery Outlet and Ross Dress For Less. Offering candles, body care, home fragrances, makeup and even laundry care, this is Ceres' first location of the national chain. This is now the fourth location in Stanislaus County, with other stores at Vintage Faire Mall in Modesto, Crossroads Shopping Center in Riverbank and Monte Vista Crossings in Turlock. The store is open 10 a.m. to 7 p.m. Monday through Saturday and 11 a.m. to 6 p.m. Sunday. If a full day of shopping happens to build an appetite, El Pollo Loco is now open in the space formerly occupied by KFC and A&W at 1467 Mitchell Road. Serving flame-grilled chicken, this is the first El Pollo Loco in Ceres and the fifth in Stanislaus County, with other locations in Turlock, Riverbank, and two in Modesto. The restaurant is open daily from 9 a.m. to 11 p.m. This story was originally published September 29, 2026 at 10:22 AM. The Modesto Bee Reporter Maria Luisa Figueroa covers the local economy, including trends in retail, employment and local spending. She is a Modesto native and attended San Francisco State University.
Burlington taking over shuttered Houston big box location. Burlington, which recently announced expansion plans, rounded up a prime retail real estate spot left vacant by recent corporate bankruptcies. The popular off-price department store is bringing a new location to Southwest Houston, taking over a Conn's HomeStore. The company is aiming for 115 new openings by 2028. Burlington has committed to a commercial renovation project located at 8201 S Gessner Drive at the Gessner Center. The 39,774-square-foot project involves the interior remodel of a massive retail box to convert the space into a new Burlington store. The project will bring the brand's signature treasure-hunt shopping experience, offering discounted apparel, home goods, and accessories, to the dense retail corridor near the Southwest Freeway. Construction on the new Houston Burlington store is scheduled to begin on February 1, 2027, with completion targeted for late summer, by August 6, 2027. * | Development
Burlington Stores McAllen: the best new location opened. * edward * Fashion * September 23, 2026 * 0 Comments Burlington Stores McAllen has officially opened its doors, bringing a fresh shopping experience to the local community. Customers can expect a variety of fashionable items at great prices. Overview of Burlington Stores. Burlington Stores has recently expanded its footprint with the grand opening of its latest location in McAllen, Texas, on October 2nd. This new store promises to offer a wide variety of products, catering to customers looking for quality at affordable prices. Located in a prime area, the Burlington Stores McAllen aims to serve both local residents and visitors alike. The store features: * A diverse range of clothing for men, women, and children * Home goods and décor items * Seasonal merchandise at discounted prices With its commitment to value and selection, Burlington is excited to become a staple in the McAllen community, providing shoppers with an enjoyable shopping experience. The new location is expected to attract many new customers eager to explore the offerings. What to expect at the new location. The new Burlington Stores McAllen location promises to deliver an exceptional shopping experience for residents and visitors alike. Here's what you can expect during your visit: * Wide Selection: The store features a diverse array of products, including clothing, home goods, and accessories at unbeatable prices. * Quality Brands: Shoppers can find top-tier brands and unique items, all offered at discounted rates. * Spacious Layout: The new location is designed for comfort, with spacious aisles and organized displays that make shopping efficient and enjoyable. * Friendly Staff: Expect helpful and knowledgeable employees ready to assist you with any queries or needs. * Community Engagement: Burlington plans to host events and promotions that engage the McAllen community. With so much to offer, the Burlington Stores McAllen location is set to become a favorite shopping destination. Community impact of Burlington in McAllen. The opening of Burlington Stores in McAllen is poised to make a significant impact on the local community. This new location is not only expected to create numerous job opportunities but also to enhance the shopping experience for residents. Local officials have expressed enthusiasm about the benefits that Burlington Stores McAllen brings, including: * Job Creation: The store will provide positions for various skill levels, supporting the local economy. * Affordable Shopping: Burlington aims to offer quality merchandise at competitive prices, making it a valuable addition for budget-conscious shoppers. * Community Engagement: The store plans to participate in local events and initiatives, strengthening ties with residents. Overall, the arrival of Burlington is welcomed as a positive development for McAllen, fostering growth and community cohesion. Burlington Stores McAllen is set to become a fashion destination for local shoppers, offering a wide range of styles to suit every taste. The new location features exclusive collections from popular brands, ensuring customers can find trendy apparel at affordable prices. Among the fashion trends available at Burlington are: * Seasonal Apparel: Stay stylish with the latest seasonal trends, including cozy sweaters and lightweight jackets. * Activewear: Find comfortable and fashionable activewear that is perfect for both workouts and casual outings. * Accessories: Complete your look with a variety of accessories like handbags, scarves, and jewelry. * Footwear: Discover a selection of shoes that blends comfort with style for any occasion. With its diverse offerings, Burlington Stores McAllen is positioned to cater to the fashion needs of the community. Grand opening event highlights. The grand opening event of Burlington Stores McAllen was a remarkable celebration that brought the community together. Shoppers eagerly lined up outside the new location, ready to explore the diverse range of products available. Key highlights of the event included: * Ribbon Cutting Ceremony: Local officials and store management participated in a ceremonial ribbon cutting, marking the official opening. * Exclusive Discounts: Attendees enjoyed special promotions, including significant discounts on popular merchandise. * Live Entertainment: The atmosphere was lively with music and performances, creating a festive vibe for families and friends. * Giveaways: Shoppers had the chance to win gift cards and Burlington merchandise, adding excitement to their visit. This event not only showcased the new Burlington Stores McAllen location but also strengthened community ties, inviting everyone to experience the latest fashion trends and bargains. Read the original.
The fall must go on | Inquirer South Jersey. And Burlington County's new bus will soon be on the road. by Taylor Allen Published Sept. 15, 2026, 6:30 a.m. ET Despite still reeling from decimated apple crops due to a surprise spring freeze, South Jersey farmers are fighting to find a way to ring in fall with festivals, cider, and more. Plus, voters will decide on the largest bond referendum in the Cinnaminson School District's history, and more news of the day. South Jersey farmers have an uphill battle if they want to fulfill customers' typical fall desires, from warm ciders to bushels of fresh-picked apples. They're trying their best to fill gaps after a late April freeze left farms across the state with massive crop damages. With fewer apples, some have outright canceled their apple-picking offerings this year. It's caused farmers to get more creative to retain customers who still want to have a festive season. Strategies include: Importing apples from other states Planting sunflower fields and popcorn plants for picking Planning more events throughout picking season Starting Sept. 21, Burlington County residents will able to ride on a free blue bus. The 11-stop route begins at the Pennsauken Transit Center and concludes at Twosome Drive and Church Street in Moorestown after looping south. The new public transit offering is called the Burlington County Shuttle, and it's the last of the six lines that make up SJ Connects, a no-cost bus service run by the South Jersey Transportation Authority. What to know today. * Voters in Cinnaminson and Clementon will head to the polls today to decide on multimillion bond referendums that would raise local property taxes for school updates. * During a legislative hearing in Trenton on Monday, parents from Camden and Burlington Counties pleaded for New Jersey lawmakers to mandate the installation of cameras in group homes serving people with disabilities, The Inquirer's Susan K. Livio reports. * According to the Philadelphia Business Journal, Burlington Stores aims to sell two of its properties: one facility in Burlington and an office building in Florence Township. The headquarters of the discount retailer is moving to Philadelphia. * New Jersey and 24 other state leaders reached a settlement that limits the Trump administration's ability to make significant changes to AmeriCorps without at least 30 days notice. * Burlington County began repaving a 1.9-mile stretch of New Lisbon Road in Pemberton Township Monday. It's expected to take two weeks, and those traveling eastbound will be detoured. Expect delays. * The Burlington County Clerk's office is mailing out 52,000 vote-by-mail ballots ahead of the general election for registered voters who requested them. Residents should expect them to arrive in mailboxes soon. Get more South Jersey news on your homepage with one click. Quote of the week. Romagnoli, a player at Kingsway Regional High School in Woolwich Township, grew up playing coed flag football. Now that the New Jersey State Interscholastic Athletic Association has sanctioned girls' flag as a high school varsity sport, the first season can begin in the spring of 2027. Trivia time. Laura Quinn's debut historical romance novel, Thicker Than Water, was set in Cape May, Wildwood, and Philadelphia. But where does the author live? A) Haddonfield B) Hainesport C) Burlington D) Williamstown What we're... Planning: A trip to Creamy Acres Farm in Mullica Hill when it turns into Night of Terror for Halloween season. Have a wonderful day. I'll be back in your inbox tomorrow. By submitting your written, visual, and/or audio contributions, you agree to The Inquirer's Terms of Use, including the grant of rights in Section 10. Taylor Allen I write and curate The Inquirer South Jersey daily newsletter. I deliver a quick hyperlocal overview of the most relevant news for our readers in Burlington, Camden, and Gloucester Counties so they can start their day informed, in just a few minutes. Link copied to clipboard Linda Falcão, For The Inquirer Link copied to clipboard
Newmark Mountain West facilitates Burlington in eastern Idaho. Newmark Mountain West, the leading full-service commercial real estate brokerage in the Intermountain Region, is excited to announce Burlington opening its first location in Eastern Idaho. Newmark Mountain West // Sept 14, 2026 SALT LAKE CITY - Newmark Mountain West, the leading full-service commercial real estate brokerage in the Intermountain Region, is excited to announce Burlington opening its first location in Eastern Idaho. Burlington will be leasing the 20,062-square-foot second-generation retail box. Sharing a strong co-tenancy with TJ Maxx and Sportsman's Warehouse within the Teton Spectrum Shopping Center in Idaho Falls. This will be Burlington's third store to open in Idaho, and the kick off to opening up two more stores in east Idaho, with Twin Falls and Chubbuck on the horizon. Mike Medina, Alberto Vazquez, and Chad Moore of Newmark Mountain West represented Burlington in the transaction. They have had an ongoing relationship with Burlington Stores for 17 years with over 15 transactions across the western states. They have recently helped Burlington Stores open locations in St. George, Taylorsville, and Meridian. "It has been a privilege representing Burlington during this period of expansion. Seeing this first store opening in Eastern Idaho is very exciting for Burlington and the residents of Idaho Falls and the surrounding communities," stated Alberto Vazquez of Newmark Mountain West. "Burlington is a great addition to the Teton Spectrum Shopping Center and to the community as a whole." About Burlington What started out as Burlington Coat Factory over 50 years ago, has now become Burlington Stores with over 1,000 stores nationwide. Selling everything from low priced name brands in apparel, accessories, home décor and much more. Burlington Stores has no plans of slowing down, with over 30 new stores opening in 2026. About Newmark Mountain West Newmark Mountain West, an independently owned and operated member of the Newmark Licensee Group, delivers a comprehensive suite of commercial real estate services across Utah, Idaho, Nevada, Wyoming and Montana. With nearly 200 professionals in ten offices, the firm leverages Newmark's (Nasdaq: NMRK) global platform to power every stage of the property life cycle for occupiers, investors, and developers.