Inside Sales & Strategic Quoting Specialist

Job Description:

Position Summary

We are seeking a motivated, personable, and detail-oriented individual to support our Gasco team through inside sales, customer service, and strategic quoting. This position requires someone who builds strong relationships, responds promptly, and uses sound judgment to manage competing priorities in a fast-paced environment.

The ideal candidate takes ownership, asks thoughtful questions, and follows through to ensure customers receive accurate quotes and dependable service.

Key Responsibilities

· Build and maintain positive relationships with customers, vendors, and internal team members.

· Respond promptly to customer inquiries, product requests, and quote opportunities.

· Prepare accurate, complete, and timely quotes, including strategic quotes for larger or more complex opportunities.

· Review specifications, quantities, pricing, costs, availability, and delivery requirements before submitting quotes.

· Work with outside sales, purchasing, vendors, and management to develop competitive quotes that support profitability goals.

· Track open quotes, follow up consistently, and communicate changes or outstanding items.

· Process customer orders and coordinate with internal teams to support accurate fulfillment.

· Maintain organized customer, pricing, and quote records.

· Identify missing information, resolve routine issues, and escalate concerns when appropriate.

Required Qualifications

· Strong interpersonal skills and a customer-focused approach.

· Clear verbal and written communication skills.

· Self-motivation, accountability, and consistent follow-through.

· Sound judgment and practical problem-solving skills.

· Strong attention to detail, accuracy, and organization.

· Ability to work efficiently, adapt to changing priorities, and meet deadlines.

· Experience using Microsoft Word and Excel, including preparing documents, entering and organizing data, and using basic spreadsheet formulas.

· Comfort working with numbers, pricing, and product information.

Preferred Qualifications

· Experience in inside sales, customer service, quoting, or distribution.

· Familiarity with natural gas distribution products, utility supplies, or related industries.

· Experience with order entry, inventory, ERP, or CRM systems.

· Experience preparing complex quotes or bid packages.

Measures of Success

· Accurate quotes delivered within required deadlines.

· Prompt responses and consistent customer follow-up.

· Effective coordination with sales, purchasing, and operations.

· Strong customer relationships and contribution to sales and profitability goals.

Company Statement:

PSS Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.