Senior Analyst
eClerx
Senior Analyst
eClerx
Data analytics and BPM outsourcing services
| Client/ Vertical head Approved New Hire Request | ||||||
| Program: | FM-Rentokil | |||||
| BLI/Process Name: | NA Accounts Receivable | |||||
| Designation: | Senior Analyst | |||||
| No of Head Count (s): | 2 | |||||
| New Hires/Replacement Hires (HC) by Designation | Additional HC Requirement | |||||
| Billed /Unbilled / BU / OPS Bench | Billable | |||||
| SFDC ID for Billed New Opportunity | ||||||
| Reasons to hire Unbilled / Bench | N/A | |||||
| City / Location: | Muntinlupa City | |||||
| ||||||
| Shift (APJ / EMEA / US / Any combination): | US | |||||
| Reporting Manager : | Hasel Dampog | |||||
| Educational Background: | College Graduate | |||||
| Experience Required: | 2~3 years | |||||
| Job Description: | Key Responsibilities • Post cash, checks, EFTs, ACH payments, wire transfers, and credit card payments into the accounting or billing system. • Ensure payments are applied accurately to the correct customer accounts and invoices. • Monitor and analyze accounts receivable transactions to ensure accuracy and compliance with company policies. • Investigate and resolve discrepancies related to customer accounts, invoices, and payments. • Collaborate with sales and customer service teams to address billing issues and improve customer payment experiences. • Support month-end and year-end closing activities by providing accurate AR data. • Recommend process improvements to enhance efficiency and reduce outstanding receivables. | |||||
| Client Approval mail: | ||||||
| Comments | ||||||
| Preferred Start date: (induction date) | ASAP | |||||
| Collaborators: | Maria Antonette Sambas | |||||
| Workplace: WFM, WIO, Hybrid | WFH |
eClerx Services Ltd. provides business process management and data analytics services to clients worldwide, focusing on financial services, telecom, retail, and technology. It helps clients by managing and optimizing data-intensive processes, acting as an extension of their operations through data management, automation, analytics, and consulting. Its offerings cover trade lifecycle management, risk and compliance in financial markets, digital services like content creation and e-commerce analytics, and customer operations optimization. Its differentiator is combining deep domain knowledge with data-driven insights and it pursues growth through strategic acquisitions, such as Personiv, to expand back-office and customer support capabilities, with the goal of helping clients run efficient, data-driven processes while focusing on core business.
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