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Services for the Underserved

Offers services to underserved New Yorkers

Peer Specialist - Homeless Services

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeBrooklyn, NY, USA$45k - $50.3k /yr

About the Job

Requirements

  • A high school diploma or equivalent GED is required.
  • At least one year of work experience in a shelter or related setting is required; experience using the recovery model is preferred.
  • Lived experience with the mental health system and willingness to share personal experience appropriately and respectfully are required.
  • Ability to use critical thinking, problem-solving, and de-escalation skills to help create and maintain an environment that promotes recovery is required.

Responsibilities

  • Facilitate engagement with teams by building connections with participants and families, conducting outreach to promote community awareness of services and encourage help-seeking, and sometimes bridging communication between team members and participants who are ambivalent about treatment.
  • Develop meaningful relationships with individuals and families through empathy, sharing experiences, listening, and collaboration.
  • Understand, share, and discuss multiple frameworks for understanding life experiences, including psychosis, with participants and the team; use language to listen and make space for personal stories of recovery and resilience.
  • Advocate with and for program participants in the community and on the team.
  • Collaborate with participants to clarify their visions and develop wellness tools; help participants strengthen self-awareness, build life skills, and connect with external resources and community.
  • Promote a team culture that advocates for clients, uses a youth-friendly approach and recovery-oriented language, and recognizes human potential and diversity.
  • Maintain frequent communication with the team, report safety and other concerns, and keep required notes on participant visits; co-collaborate on reporting with participants when appropriate.

Desired Qualifications

  • Peer certification is preferred.
  • Comfort and respect when working with people experiencing psychiatric crisis are preferred.
  • Strong written and oral communication skills, including empathic listening and responding, are preferred.
  • Bilingual English/Spanish ability is a plus.

About the Company

Services for the Underserved

Offers services to underserved New Yorkers

Services for the Underserved (S:US) provides social services to New Yorkers facing homelessness, disability, behavioral health and addiction, poverty, criminal justice involvement, and trauma. It coordinates housing, case management, behavioral health treatment, rehabilitation, advocacy, and other supports across New York City and Long Island to address multiple needs in one place. It differentiates itself by its scale and its integrated, place-based approach that combines housing, health, and justice services rather than focusing on a single issue. Its goal is to help people live with purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

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