Customer Innovation & Growth Associate/Engagement Manager

Company:

Oliver Wyman

Description:

Organizations can accelerate growth by placing customers at the heart of their strategy and enabling innovation that drives results.

Our Payments team works with constituents across the payments value chain to deliver insights with real impact, combining deep industry expertise with powerful consulting capabilities. We draw on deep payments expertise from years of work with banks, merchants, networks, fintechs, processors, and investors in driving for impact for our clients in payments. 

A few recent examples of client work include:

• Development of a comprehensive retail payments strategy for a major bank
• Open banking innovation for several financial institutions and consortiums
• M&A due diligence of leading payments companies
• Corporate strategy for several large payments networks; work spans Asia, EMEA and North America
• Global payments strategy for a leading digital retailer
• Partnership strategy development/review for multiple leading merchants
• Growth acceleration plan of an innovative merchant cash management product
• Formation of a joint venture to develop and launch a new, innovative mobile payments proposition

WHAT YOU WILL DO  

Experienced professionals bring us the know-how to make lasting change for our clients and our company. We position ourselves as a pure player in strategy consulting. We provide deep industry- and discipline-specific knowledge and expertise, which amplifies our impact and helps us shape the future for our clients. Oliver Wyman is a diverse, entrepreneurial, non-competitive partnership of individuals who like to pursue new opportunities or build a unique franchise doing what they do best in a collegial, fun environment.  

ASSOCIATES will break down complex problems into discrete tasks, identifying the key aspects of a problem and directing the focus of junior consultants to those elements. You will effectively plan and execute analysis as well as identify the core issues in complex analyses in order to be able to craft suitable recommendations. You will work side by side with clients and your project team members to move projects forward and manage small teams to get the work done. Clients and colleagues look to Associates for unique insight into the subject area which they have chosen.  

ENGAGEMENT MANAGERS are the on-scene leaders who run our projects day to day. You will lead the team through an efficient and effective problem-solving process from initial thought process through convergence on a solution. You will ensure that recommendations are correct, practical, sensible, relevant and cohesive. It’s a role that demands thought leadership at the strategic level – and command of all the technical and operational details of execution. You will need great communication skills and the ability to forge strong relationships. 

Unrestricted U.S. work authorization is required for U.S. office locations. Oliver Wyman does not offer sponsorship for this position. Please note that CPT and OPT are restricted forms of work authorization.

Why Work for Us

Oliver Wyman seeks to invest in its people by fostering a safe and inclusive environment, respecting and welcoming different perspectives, promoting an ownership culture, providing opportunities for individuals to develop their personal brand, and celebrating successes and rewarding performance. There are employee groups for: the LGBT+ community, racially and ethnically diverse employees, women, family life, introverts and veterans of military service at Oliver Wyman.

The applicable base salary range for this role is $190,000 to $240,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, educations, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In additional to the base salary, this position is eligible for performance -based incentives.

Oliver Wyman offers a performance-based pay program that rewards colleagues for the contributions they make to our business results, including year-end bonuses based on personal and corporate performance. We also offer an impressive array of benefits. Explore all the benefits offered at US Benefits | Marsh McLennan.

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected] is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.