Qube Research & Technologies

Manages investments with systematic trading models

Lead Production Engineer

IT OperationsPosted on Nov 10

Full-timeHong KongNo salary listedIn-person

About the Job

Requirements

At least 15 years of experience in a technical support role, ideally within trading or market access, including at least 3–4 years leading or mentoring a team, formally or informally.
Ability to manage people and priorities in a fast-paced, high-pressure environment while remaining technically hands-on.
Experience with Python, Bash, and PowerShell scripting, with or without Copilot.
Experience administering Windows desktop and server environments and Linux operating systems.
Strong relational database skills, including SQL Server and Postgres.
Experience supporting trading platforms and infrastructure.
Problem-solving, business analytics, and decision-making capabilities under pressure.
Commitment to issue resolution and team accountability.
Written and oral communication skills, including experience presenting to senior stakeholders.

Responsibilities

Lead, mentor, and develop a team of Production Engineers, fostering ownership, collaboration, and continuous improvement.
Own staffing needs, including participating in hiring, onboarding, and training new team members.
Set priorities, allocate workload, and coordinate on-call and shift coverage, including evenings and weekends, to ensure support across trading hours.
Conduct regular one-on-one meetings, performance reviews, and career-development conversations with team members.
Serve as the primary escalation point for critical production incidents and ensure timely communication to senior stakeholders and global teams.
Represent the team with global engineering, trading, and business stakeholders, connecting local execution with global strategy.
Drive the team roadmap for automation, tooling, and process improvement with global leads.
Provide comprehensive user and system support across technology streams as a first point of contact for trading desks.
Handle desk business-as-usual requests and work with development and core teams to scope, prioritize, and deliver fixes or enhancements.
Manage desk inventory and infrastructure, maintaining accurate systems and inventories.
Monitor, maintain, and troubleshoot production systems, emphasizing data platforms and processes, to ensure stability and reliability.
Lead responses to major incidents and urgent requests by monitoring, triaging, diagnosing, and resolving or directing resolution of issues affecting data flows, trading applications, and related infrastructure.
Perform and oversee daily health checks and desk-targeted monitoring, including dedicated and Front2Back views, before market open to ensure trading and data systems are operational.
Manage and support static and dynamic databases, troubleshoot data integrity issues, and perform routine maintenance.
Coordinate with development and business teams to resolve pretrade issues and implement fixes or enhancements.
Own team release management, coordinating deployment, verification, and rollback procedures for data and trading applications with development teams.
Maintain current team documentation for operational procedures, incident response, and data workflows.
Ensure team compliance with internal controls, regulatory requirements, and best practices for data management and system support.
Lead root cause analysis and post-incident reviews to improve data stream reliability and performance.
Collaborate with global support teams to share knowledge, escalate issues, and resolve complex cross-regional data stream problems.
Set technical direction for automation tools and personally contribute to tools that streamline operational workflows.
Design, build, and review scripts and applications for data quality checks, monitoring, alerting, and recovery processes.
Drive adoption of coding, testing, and deployment best practices within the team.
Lead or contribute to projects involving cloud technologies, CI/CD pipelines, and performance optimization.
Evaluate tools and technologies that could improve team efficiency and system resilience.

Desired Qualifications

Experience building, growing, or stabilizing a support or engineering team, ideally in a regional office setting.
Motivation to support diverse technology streams and help the team learn new domains.
Ability to work independently and as part of a global team while serving as the clear point of local accountability.
Proactive identification of opportunities for automation and process improvement for oneself and the team.
Comfort balancing people-management duties with hands-on technical work.
Experience with AWS or other cloud platforms, cloud monitoring, and automation.
Experience with crypto assets or crypto markets.

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

Your future role within QRT

The Production Engineering (desk aligned) team is looking out for a senior, hands-on engineer ready to take on team leadership responsibilities while remaining technically engaged in day-to-day production support and development. In this role, you will manage and mentor a small team of Production Engineers, act as the primary escalation point for critical issues, and shape the team's processes, standards, and technical direction while working directly on production systems alongside the team.

Key Responsibilities

Team Leadership & People Management

Lead, mentor, and develop a team of Production Engineers, fostering a culture of ownership, collaboration, and continuous improvement.
Own staffing needs for the team, including participating in hiring, onboarding, and training of new team members.
Set priorities, allocate workload, and coordinate on-call/shift coverage (including evenings and weekends) to ensure adequate support across trading hours.
Conduct regular 1:1s, performance reviews, and career development conversations with team members.
Act as the primary point of escalation for critical production incidents, ensuring timely communication to senior stakeholders and global teams.
Represent the team in discussions with global engineering, trading, and business stakeholders, and act as a bridge between local team execution and global strategy.
Drive the team's roadmap for automation, tooling, and process improvement in partnership with global leads.

Production Support

Act as a first point of contact for the desks, remaining hands-on in providing comprehensive user and system support across all technology streams.
Handle desk BAU requests, liaising closely with Dev teams and Core teams to scope, prioritize, and deliver fixes or enhancements.
Own desk inventory management and infrastructure management for the desks, ensuring systems and inventories are accurate and well maintained.
Monitor, maintain, and troubleshoot production systems to ensure stability and reliability, with particular emphasis on data platforms and processes.
Lead the response to major incidents and urgent requests, including monitoring and triaging, diagnosing and resolving (or directing resolution of) issues affecting data flows, trading applications, and related infrastructure.
Perform and oversee daily health checks and desk-targeted monitoring (dedicated view / Front2Back view / etc.) of trading and data systems before market open, ensuring all components are operational.
Manage and support static and dynamic databases, including troubleshooting data integrity issues and performing routine maintenance.
Coordinate with development and business teams to resolve "pretrade" related issues and implement fixes or enhancements.
Own release management activities for the team, coordinating releases with Dev teams including deployment, verification, and rollback procedures for data and trading applications.
Ensure team documentation is maintained and kept current for operational procedures, incident response, and data workflows.
Ensure team compliance with internal controls, regulatory requirements, and best practices for data management and system support.
Lead root cause analysis and post-incident reviews, driving continuous improvement of data stream reliability and performance.
Collaborate with global support teams to share knowledge, escalate issues, and drive resolution of complex, cross-regional data stream problems.

Development & Automation

Set technical direction for and personally contribute to automation tools that streamline operational workflows across the team.
Design, build, and review scripts and applications for data quality checks, monitoring, alerting, and recovery processes.
Drive adoption of best practices in coding, testing, and deployment within the team.
Lead or contribute to projects involving cloud technologies, CI/CD pipelines, and performance optimization.
Evaluate new tools and technologies that could improve team efficiency and system resilience.

Required Skills & Experience

15+ years in a technical support role, ideally within trading/market access, with at least 3-4 years of experience leading or mentoring a team (formally or informally).
Proven ability to manage people and priorities in a fast-paced, high-pressure environment while staying technically hands-on.
Experience with Python, Bash and PowerShell scripting (with or without Copilot).
Experience with Windows desktop/server and Linux OS administration.
Strong relational database skills (SQL Server, Postgres).
Experience supporting trading platforms and infrastructure.
Strong problem-solving, business analytics, and decision-making capabilities under pressure.
Ownership mindset with a strong commitment to issue resolution and team accountability.
Excellent written and oral communication skills, with experience presenting to senior stakeholders.

Preferred Attributes

Experience building, growing, or stabilizing a support/engineering team, ideally in a regional office setting.
Motivated to support diverse technology streams and help the team learn new domains.
Ability to work independently and as part of a global team, while being the clear point of accountability locally.
Proactive in identifying opportunities for automation and process improvement, both for self and team.
Comfortable balancing people-management duties with hands-on technical work.
Experience with AWS/cloud platforms, cloud monitoring and automation.
Experience with Crypto asset, Crypto market.

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.

About the Company

Qube Research & Technologies

Manages investments with systematic trading models

Qube Research & Technologies manages investment portfolios for investors, using scientific research and market data to guide its trading. It develops systematic strategies that turn research findings into rules for buying and selling, with risk controls used to manage portfolios across financial markets. The group operates through locally regulated investment-management entities in the United Kingdom, Hong Kong, France, Singapore and Dubai, with strategies deployed globally to spread its portfolios across regions and markets. Investors place capital in its funds, and the firm earns fees for managing those assets and investment strategies. The firm is headquartered in London, United Kingdom.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: London, United Kingdom
Founded: Not listed

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