Product Specialist

What You’ll Do

• Perform data and product analysis from both technical and business perspectives; measure user behavior to identify improvement areas.
• Collaborate with cross-functional teams to define new features, conduct feature testing, and support product decisions.
• Create and maintain product documentation, including feature specifications, benchmarks, and reports.
• Act as a layer between product, engineering, design, support teams, and external partners.
• Conduct market research and competitive analysis for new products; assist in executing product strategies and roadmaps.
• Set up, manage, and improve standards and procedures for CX & CS operations; create a roadmap to optimize workflows.

What You’ll Bring

• Bachelor’s degree in Engineering and a strong interest in building a career in Product.
• Ability to analyze complex data sets and extract meaningful insights using tools like Jira, Confluence, Tableau, and Google Sheets.
• Basic knowledge of data analysis methods, including SQL and Python.
• Ability to work effectively with cross-functional teams, including engineering, design, support, brokerage, and marketing.
• Solid understanding of the development lifecycle — from initial user requests to production rollout — and the role different systems play throughout the process.