Wound Care Facility Account Manager
About the job
- At least 2 years of experience in skilled nursing, assisted living operations, healthcare account management, or healthcare sales.
- Ability to manage multi-facility portfolios and high-touch relationships.
- Experience collaborating with nursing leadership and care teams.
- Track record of achieving goals in fast-paced, results-oriented environments.
- Strong verbal and written communication skills.
- Ability to build trusted, influential relationships at all leadership levels.
- Analytic skills and comfort with data-driven decision-making.
- Adaptability and self-motivation in field-based work.
- Proficiency with Microsoft Office and enterprise platforms.
- Valid driver's license and ability to travel locally.
- Serve as the primary point of contact for 25 or more assigned Skilled Nursing and Assisted Living Facilities.
- Conduct weekly on-site visits to support operational alignment, build relationships, and enhance patient flow.
- Attend facility meetings, including Resident Council, QAPI, care coordination, and leadership meetings, to advocate for NIVA’s services.
- Monitor wound patient census and proactively address declines through staff education and workflow solutions.
- Present monthly reports on patient outcomes, utilization, and performance metrics to facility and internal stakeholders.
- Identify account growth opportunities by expanding services within the territory.
- Serve as an escalation point for issues and ensure rapid, professional resolution.
- Support onboarding of new facilities and provide ongoing in-service training for partner staff.
- Bachelor’s degree.
- Prior experience in wound care, home health, or mobile healthcare environments.
- CRM experience.
About the company
NIVA Health runs clinics in multiple states offering non-surgical pain management, regenerative medicine, and wellness services, plus a Mobile Wound Care division that delivers physician-led care to nursing facilities and homes. Treatments include PRP therapy, acoustic wave therapy, IV vitamin therapy, red light therapy, trigger point injections, GLP-1 weight loss programs, and men’s health services, with mobile care reaching patients where they live or reside. Each clinic operates as its own business unit to focus on patient satisfaction and performance, helping the company grow through new markets and acquisitions. The goal is to broaden access to non-surgical therapies and preventive care across the United States, reducing the need for surgery and prescription medications.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
2015
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Simplify's Take
What believers are saying
- NIVA Health updated multiple pages in 2026, showing active market expansion.
- Rocky Mount, North Carolina hiring indicates geographic buildout beyond Florida and Michigan.
- Insurance-friendly primary care and GLP-1 programs tap recurring patient demand.
What critics are saying
- Careers page signals hiring, not proof of profitability or operational discipline.
- Multi-line clinics risk scattered execution; a weak site can dilute brand trust quickly.
- A reimbursement or malpractice hit in wound care threatens the whole mobile division.
What makes NIVA Health unique
- Troy, Michigan clinic now bundles primary care, IV therapy, and executive exams.
- Mobile wound care spans Michigan, Florida, Texas, North Carolina, and South Carolina.
- NIVA Health combines pain management, GLP-1 weight loss, and men's health services.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Plan
- 401(k) Company Match
- Paid Vacation
- Professional Development Budget
- Employee Discounts