IHG

Global hotel company

Director of Sales & Marketing

Marketing Generalist & ManagementConfirmed live in the last 24 hours

Full-timeAustraliaIn-person

About the Job

Requirements

A minimum of 4 years’ experience in a hospitality or hotel sales and marketing setting, including direct management experience over a sales team within Australasia.
A bachelor's degree, higher education qualification, or equivalent in Business, Commerce, or Marketing.
Excellent written and verbal communication skills.
Outstanding internal stakeholder and owner management.
Comprehension of hotel systems and revenue management principles.
Strong knowledge of local businesses and business trends.
Understanding of brand delivery.
Ability to impact and influence the overall business agenda and execution.
Ability to build, motivate, and lead an effective team that delivers results and is highly engaged.

Responsibilities

Own the overall proactive sales, marketing, and public relations function to maximize hotel performance, drive revenue growth, profitability, and return on investment.
Manage activity and total revenue generation, with a proven ability to win and convert business across Corporate, Government, MICE, C&E, FIT, and Group Leisure segments.
Manage daily sales and marketing activities.
Meet personal and team sales goals to maximize profitability.
Create and implement sales plans that drive incremental occupancy, increase average rates and volume, and grow food and beverage and banquet sales.
Produce and review monthly reports to monitor performance.
Lead marketing efforts to upsell guests on hotel services, offerings, and amenities.
Form strategic external alliances and partnerships to support the hotel's positioning and promote the hotel and brand through community and professional involvement.
Lead, develop, and coach the sales and marketing team, including the on-property reservations team, to improve performance and foster continuous improvement.

At Crowne Plaza Adelaide, we’re looking for an experienced Director of Sales and Marketing with the strategic acumen to drive hotel performance and ensure we achieve our commercial goals.

As Director of Sales and Marketing, you are responsible for the overall function of proactive sales, marketing and PR to maximise performance, drive RGI improvements, profitability and return on investment managing activity and total revenue generation. You should have proven record as a hunter and converter of business in a number of market segments including Corporate, Government, MICE, C&E and FIT and Group Leisure.

Being a great leader and a committed team player is essential. You are responsible for the performance management & development of the sales and marketing team including reservations team on property.

A little taste of your day-to-day:

Proactively managing daily sales and marketing activities
Hitting all personal and team sales goals to help us maximise profitability
Creating and implementing sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales 
Producing and reviewing monthly reports to monitor performance
Leading marketing efforts to up-sell guests on hotel services, offerings, and amenities
Form strategic external alliances and partners to support the Hotel’s positioning and actively promote the Hotel and brand through community and professional involvement
Leading, developing and coaching your team to deliver to their full potential, fostering a culture of continuous improvement

What we need from you:

Minimum 4 years’ experience in a hospitality or hotel sales and marketing setting with direct management experience over a sales team within Australasia
Bachelor’s degree/higher education qualification/equivalent in Business, Commerce or Marketing
Excellent written and verbal communication skills
Outstanding internal stakeholder and owner management
Comprehension of Hotel systems and revenue management principles
Strong knowledge of local businesses and business trends required 
Understanding of brand delivery
The ability to impact and influence the overall business agenda and execution
The ability to build, motivate and lead an effective team that delivers results and is highly engaged

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including dry cleaning, impressive room discounts and some of the best training in the business. This role is also eligible to participate in the hotel's Annual Performance and Bonus Plan.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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