At Crowne Plaza Adelaide, we’re looking for an experienced Director of Sales and Marketing with the strategic acumen to drive hotel performance and ensure we achieve our commercial goals.

As Director of Sales and Marketing, you are responsible for the overall function of proactive sales, marketing and PR to maximise performance, drive RGI improvements, profitability and return on investment managing activity and total revenue generation. You should have proven record as a hunter and converter of business in a number of market segments including Corporate, Government, MICE, C&E and FIT and Group Leisure.

Being a great leader and a committed team player is essential. You are responsible for the performance management & development of the sales and marketing team including reservations team on property.

A little taste of your day-to-day:

Proactively managing daily sales and marketing activities
Hitting all personal and team sales goals to help us maximise profitability
Creating and implementing sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales 
Producing and reviewing monthly reports to monitor performance
Leading marketing efforts to up-sell guests on hotel services, offerings, and amenities
Form strategic external alliances and partners to support the Hotel’s positioning and actively promote the Hotel and brand through community and professional involvement
Leading, developing and coaching your team to deliver to their full potential, fostering a culture of continuous improvement

What we need from you:

Minimum 4 years’ experience in a hospitality or hotel sales and marketing setting with direct management experience over a sales team within Australasia
Bachelor’s degree/higher education qualification/equivalent in Business, Commerce or Marketing
Excellent written and verbal communication skills
Outstanding internal stakeholder and owner management
Comprehension of Hotel systems and revenue management principles
Strong knowledge of local businesses and business trends required 
Understanding of brand delivery
The ability to impact and influence the overall business agenda and execution
The ability to build, motivate and lead an effective team that delivers results and is highly engaged

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including dry cleaning, impressive room discounts and some of the best training in the business. This role is also eligible to participate in the hotel's Annual Performance and Bonus Plan.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

IHG

Director of Sales & Marketing

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