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2020 Companies

Outsourced in-store sales, merchandising, events

Assistant Store Manager

Retail Store ManagementUpdated on Nov 12
Full-timeFrisco, TX, USA

About the Job

Requirements

  • Fluency in English and Korean is highly preferred to support the local customer base.
  • Previous experience in retail sales, customer service, hospitality, or another customer-facing role.
  • A genuine interest in health, wellness, hydration, or premium lifestyle products.
  • Strong interpersonal skills and a professional, confident, and approachable communication style.
  • Ability to build trust and provide personalized recommendations.
  • Ability to discuss product features, answer questions, and overcome customer objections.
  • Ability to adhere to the company’s dress code and professional conduct standards.
  • At least 3 years of retail, sales, or relevant work experience.
  • A high school diploma or equivalent is required.
  • Ability to work evenings, weekends, and holidays as needed.
  • Ability to stand for extended periods, walk around the retail floor, and lift or move up to 25 pounds to maintain displays and demonstrate products, with or without reasonable accommodation.
  • 2–3 years of experience in a large big-box or specialty retailer.
  • 2–3 years of experience leading a team of associates.
  • Ability to prioritize tasks effectively with minimal supervision.
  • Ability to develop relationships across cross-functional teams.

Responsibilities

  • Drive overall store performance through effective sales-floor leadership.
  • Deliver excellent customer service and ensure customer satisfaction.
  • Create a clean environment and maintain visual merchandising standards.
  • Support direct and indirect sales associates on sales behaviors, promotions, and operational processes.
  • Open and close the store according to the schedule.
  • Partner with cross-functional team members as needed to maintain store operations, including store technology, supply chain, repairs and maintenance, marketing, and visual merchandising.
  • Demonstrate NECOA premium water purification systems in the branded retail store.
  • Engage customers in professional, consultative conversations focused on their individual needs.
  • Educate customers on water purification technology, hydration, and product benefits.
  • Build trust and lasting customer relationships through knowledgeable, personalized service.
  • Maintain professional relationships with store management and fellow team members.
  • Maintain displays for cleanliness, functionality, and demonstration readiness.
  • Work toward individual sales goals while contributing to overall store success.
  • Provide sales activity reporting and competitive insights.
  • Account for purchase transactions, customer installation scheduling, and point-of-sale register processes and procedures.

Desired Qualifications

  • A bachelor's degree from an accredited university and 6 or more years of relevant experience.
  • Water filtration experience.
  • Experience with Coway or NECOA products.
  • Experience with consultative selling, product demonstrations, or relationship-based sales.

About the Company

2020 Companies

Outsourced in-store sales, merchandising, events

2020 Companies provides outsourced field sales, merchandising, and brand activation services for retailers and brands. It supplies a trained workforce and management for in-store sales, promotions, and events, enabling clients to scale retail operations without hiring or managing their own teams. The service works by deploying trained staff to act as brand ambassadors, perform direct sales, merchandising, and promotional activities at the point of sale, and manage campaigns on behalf of clients. Its approach centers on people-first consumer engagement to drive sales and brand loyalty, differentiating itself through a scalable, turnkey workforce solution across multiple industries, rather than through product-based tech offerings. The company’s goal is to help clients increase at-retail presence, sales, and customer engagement by delivering consistent, hands-on retail experiences through outsourced teams.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Fort Worth, TX
Founded
1991

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