First Impressions Coordinator

Note to applicants: This role is located in Austin, TX. 

Who You Are:

As Nutrabolt’s First Impressions Coordinator you will play a pivotal role in ensuring a positive and welcoming experience for visitors and teammates at our organization. This position is responsible for creating a warm and professional environment by providing excellent customer service, management of the front desk and assisting with various administrative tasks. We are looking for someone who has the desire and ability to work in a fast-paced environment while maintaining a positive and calm attitude. They will be able to take on multiple projects and tasks to maintain the efficiency of the office as well as assisting the People team. These projects and tasks include but are not limited to answering the phone in a professional and timely manner, forwarding messages to the right team members, scanning and sorting all incoming/outgoing mail, ordering and keeping inventory of office supplies as needed, keeping the lobby and front desk organized and presentable at all times, and helping in the planning, set up, and take down of office events.

What You're Good At:

Front Desk/Space Management

• Ensure success of the office space by completing daily opening and closing tasks
• Greet and welcome visitors with a friendly and professional demeanor
• Answer and direct incoming phone calls, voicemails, and emails to the appropriate personnel
• Maintain the cleanliness, organization, and effectiveness of the following areas: front desk, lobby, learning center, conference and meeting rooms, catering kitchens/pantries, Café, gift shop, and storage areas

Customer Service

• Provide exceptional customer service to visitors, clients, and employees
• Assist with inquiries, provide information, and address general questions
• Ensure a positive experience for all individuals interacting with the organization

Administrative Support

• Manage incoming and outgoing mail and packages
• Assist in keeping a multitude of supplies for different areas in the office stocked and place orders for replacements as needed
• Assist with communication to vendors, on-site third-party personnel, and property management team
• File and record workplace and facilities related invoices and service documents

Security and Safety

• Maintain security by following procedures and controlling access to the facility
• Monitor and report any security or safety concerns to the appropriate personnel

Team Collaboration

• Collaborate with teammates and other departments to ensure efficient operations
• Provide clerical support to internal Nutrabolt teams, as assigned
• Assist Workplace and People team with additional projects, as assigned
• Support the overall goals and initiatives of the organization

What You Contribute: 

• 2+ years of experience in an administrative support or front desk role
• Associate degree or some college, preferred
• Ability to maintain a professional and welcoming demeanor in a fast-paced environment
• Exceptional interpersonal and communication skills (written and verbal)
• Proficiency and familiarity with office software and equipment (e.g., MS Office, multi-line phone systems, printers)
• Strong organizational and prioritization abilities
• Attention to detail and problem-solving skills
• Adaptable and flexible with tasks and project needs
• Desire to be part of a growing team with a goal-oriented mindset
• Ability to adapt and handle unexpected situations calmly and effectively
• Event management experience is a plus

Why Nutrabolt?

Wellness Benefits

Nutrabolt cares about our teammates’ physical, mental, and financial wellness by providing benefits like: competitive health insurance, life insurance, mental wellness programs, 401K matching, and a Lifestyle Spending Account.

Lifestyle Perks

We offer unlimited vacation paid time off and volunteer time off. You’ll get discounts on C4 Energy, Cellucor, and XTEND products, too!

Family Support 

We want you to reach your full potential at work by taking care of all loved ones at home. We provide paid parental leave, in addition to reimbursement for expenses related to childcare, fertility treatments, legal fees, and more through our Lifestyle Spending Account.

Employment Type: In Office 5 days per week