ServiceNow Expert
Bosch Home Comfort
ServiceNow Expert
Bosch Home Comfort
Makes heating, cooling and hot-water equipment
The ServiceNow expert determines the best technical solutions and support to satisfy ESM(Enterprise service management) functional and business requirements. This position is responsible for
• Activation and configuration of ServiceNow applications to meet business needs
• Development of workflows and scripts to personalize existing ServiceNow applications
• Working closely with customers to research, design, develop and deliver innovative solutions to improve their business processes
• Coach business users to create their own Services from inception to completion in order to automate and improve processes
• Assisting in the identification of best practices for development of new and existing ServiceNow applications
• Troubleshoot and resolve issues related to software applications, systems integration, and multiple platforms
BE, ME, B.Tech, M.Tech, BCA, MCA, B.Sc, MSC
5+ yrs
Makes heating, cooling and hot-water equipment
Bosch Home Comfort makes heating, cooling and hot-water equipment for homes, commercial buildings and industrial users. Its portfolio combines electric heat pumps with gas-fired boilers and hybrid systems, giving customers different ways to control building temperatures and supply hot water. The business sells equipment through its brands' sales networks, with products adapted to regional building needs and energy requirements. Its inverter-driven heat pumps adjust compressor output to match demand rather than running constantly at full power. The Bosch business unit was formed through the merger of Bosch and Buderus heating activities in 2004 and is headquartered in Wetzlar, Germany.
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